Which that you get a teller to include a stamp proving the account isnt closed. Otherwise, can i provide Bank Account Contract that has the address and my name written? The only restriction so far is that I can't close it, but that still means restricted. If you only have an older statement on hand, you can request a more recent one to be mailed to you from the bank, or the organization may accept an electronic bank statement you've printed from your online banking website. Youll be able to receive money, yes, but it will be put on hold and you cant do anything with it. Can a user not expect any basic reliability and consistency from what is supposedly one of the largest payment services on the planet!? For those new to PayPal, heres what you need to know. After checking the organization's requirements, you may find that your current correct bank statement satisfies the proof of residency requirements. For Mode of Amendment, click on Online Form, then click Next. But obviously not even this was possible without encountering further issues: First of all, I cannot edit my address because it's linked to a bank card, and apparently addresses linked to cards may not be edited for some inexplicable reason. The time it takes to restore account access varies, depending on the type of issue. I have to prove my address but all the bills are under my husband's name. However, if you print a statement, the requester may require that you get a teller to include a stamp proving the account isn't closed. Typically, you might be required to show both proof of ID and proof of address. Reference. Please upload a new proof of Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Why does PayPal need my SSN? To help ensure PayPal remains a safer place for all customers to transact, and to comply with regulatory requirements, we may ask you to confirm your identity when youre reaching a total transaction value of S$7,500. The following is a list of acceptable documents you may provide: Government issued ID, such as a driver's license or passport Employment authorization card Now, back to the proof of address problem. Takuto, why where you limited? So yes, one simpler option is to visit your bank and request your account statement. Like I said I've submitted a dozen files to them over the course of two months, because no matter what proof of address I gave them there was always a reason to reject it. Wondering if it's safe to use PayPal for your international money transfer needs or more? Please tell me if I'm the one being unreasonable here, because I believe I've managed to be more patient than most folks would have been at this point after spending hours running across the city and scanning documents just for PayPal, and being met only with mockery in return. If you don't have a bank account or debit card, you can still verify your account by providing proof of identity. What about alternatives? Yes. Your identification documents will help us validate your information, ensuring that you are the rightful account owner. PayPal finally decided to accept one of the bank statements I sent them as proof of address for the address verification procedure. On the other hand, your local school district may not take your bank statement as proof as they commonly look for housing-related documents like a lease agreement, property tax bill or utility bill. Use that to submit to PayPal as your proof of address. Enter: Government-issued document. It's been over a month now. I'm pretty disappointed with the way PayPal has been handling the issue, even if of course it could always be worse. Fi Proof of address refers to any original document which verifies a persons name and the address where they claim to live. I have a statement that was provided by the immigration on March, 2018. Note: All documents must be dated within the last 12 months. I however have been waiting for an entire month. Itll take you to the Basic Information tab, which will look like the one below. What should I do? Youll need to check the precise rules of the organization that youre dealing with, but here are a few points to bear in mind about what not to do. So its best either to check in advance, or to turn up with multiple documents that you think might satisfy them say, four or five and then just let the officials pick their preferred ones. Looking for a great Passbook by Remitly alternative? Assuming that youre all up to date notifying everyone of where you now live, here are some tips for getting hold of the right paperwork. (I have a bill from hospital. Typically, you can use documents that prove that you rent or own your place or have utilities set up in your name. Whether you're applying for a driver's license, enrolling your children at a school or signing up for a county library card, organizations often ask for you to show proof of residency so they can verify your current address and eligibility for what you seek. Why keep telling me to do something after I've already done my part? The business address document confirms your business entity's correspondence address. Paypal verification documents If youve gotten a US paypal account, you must definitely be searching for How to add ssn to PayPal account . A proof of address document confirms where you live. During this statutory transitional period, 3PL is operating under an exemption from holding a license and is allowed to continue to provide specific payment services.When you visit or interact with our sites, services, applications, tools or messaging, we or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster and safer experience and for advertising purposes. The Secretary of State (or equivalent agency) issues this document to show a business entity has complied with the applicable provisions of the laws of the state, is in good standing, and is authorized to transact for business. Before doing this, however, its worth checking that a printout will be accepted. The situation is pretty stressful since, to be frank, me and my mother's lives literally depends on having this account up and running; If they block my ability to receive and withdraw payments, we have no way to pay our bills or buy food, we are homeless and pretty much dead. Heres one option. WebYour name and address on the documents must match those on your PayPal account and the proof of address document is dated within the last 6 months. Ltd. (3PL) has applied for a license under the Singapore Payment Services Act (PS Act) with the Monetary Authority of Singapore. The address that does not exist. Here's yet another update from today, furthering the mockery and incompetence I've been seeing from PayPal. Learn more and manage your cookies, Fix transaction and account related issues, Join the discussion with PayPal customers, Get help with using any of our PayPal products, Find out how PayPal works for your business. Employer-issued W2 (dated within last 12 months), Paystub with complete SSN (dated within last 12 months), Third party prepared tax documents (dated within last 12 months, and signed by third-party preparer), Screen print of EIN/TIN assigned real-time during online application, Previous year's business tax return, prepared and signed by 3rd party preparer, Current bank statement displaying truncated EIN/TIN (dated within last 12 months), Current credit card statement displaying truncated EIN/TIN (dated within last 12 months), Other government-issued documents displaying full business name and 9-digit EIN/TIN (dated within last 12 months), Government-issued business license/permit, Current Certificate of Good Standing (active status), Current bank statement displaying full business name, Current credit card statement displaying full business name, Other registration document filed with Secretary of State (for example: Certificate of Incorporation, Partnership Agreement, or comparable business registration document). Its one that I have tried and tested, and it works. Weband asking me to submit proof of business address to this url ( https://www.paypal.com/policy/hub/cip) but the page there said "Thank you for providing the required information. WebThe following tips will allow you to fill in Paypal Bank Statement Template easily and quickly: Open the document in the feature-rich online editor by clicking on Get form. If you have problems getting enough documents to prove residency or your bank statement doesn't meet the requester's requirements, check if the organization will accept a proof of residency letter. A letter from a public authority, e.g. For more information, please see our DON. This procedure applies to all PayPal accounts, which list Singapore as the country of residence or incorporation. Problem with account identity verification. Typically, you might be required to show both proof of ID and proof away address. Is it "apartment ##", "apt. They said it doesn't match the information I have on A few days ago, a document was finally accepted as proof of address. Or, please login to your account and Contact Customer Support for help. WebProof of Business Address. You can Buy documents for PayPal verification. I am not a Singapore citizen, but hold a Singapore PayPal account. Prior results do not guarantee a similar outcome. Jesus Christ 1999-2023 PayPal, Inc. All rights reserved. Where to send in identity verification documents. When the total transaction amount (send and receive) of your PayPal account is reaching SGD7,500, PayPal will send you a request to submit a copy of your identification documents. Who takes those decisions, who establishes this criteria, who checks those documents, can I even suspect they aren't doing this deliberately to troll users? Sure; We get that there are bad guys in the world, the cops need to fight the traffickers and money laundering, PayPal needs to respect the law, bla bla bla however we have no fault in this, nor are us users bureaucratic experts whom can be asked to deal with this sort of thing in a month's notice. Whilecustomer support was kind and tried to be helpful, there wasn't much they could do in the face of the strict criteria set by the PayPal administrators. That's the only bank account I have right now.. @kernowlassYes, I have read that. By browsing this website, you consent to the use of cookies. @kernowlass Yes, I have read that. That doesn't answer my question unfortunately. Thank you though. So far I haven't received any word from them in 10 days, which feels like a bit more than a few working days. It is not necessary to own your place of residence to prove your address. Their use should only have restricted to entertainment purposes. So if youve moved since you received your last statement, youll likely need to find an alternative proof of residence showing where you live now. Do you know those documents that you keep in your email as attachments for future job applications? Documents that prove you live at a different address likely wont be accepted which, to be honest, is fair enough. Even at this very moment, I don't know which of the latest documents are either rejected or yet to be reviewed. Those who have had an account for a while know PayPal takes security very seriously. For example, your bank statement often will need to be no more than three months old and clearly show the issuance date. Log in to view your Analytics, AdSense & PayPal stats. Other steps include uploading your photo and ID, and verifying your credit card. We accept copies of the following documents as proof of identity: Your ID card It will open to a window like the one below. In the other states, the program is sponsored by Community Federal Savings Bank, to which we're a service provider. Payoneer offers the option to download a card statement in PDF format, which thank goodness happens to be formated in a way that meets all the criteria PayPal wants (company name and logo, my full name and address, date of issue, recent transactions). Then click Next. Since 2021, PayPal offers a buy now - pay later service to their customers. We accept copies of the following documents as proof of address: This document confirms your business entity's Employer Identification Number (EIN) or Tax Identification Number (TIN). We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. During this time, PayPal has been silently rejecting every document I was submitting neither the account interface nor any email notifications informing me that it was happening and PP wanted me to submit yet more documents. PayPals verification process is designed to help safeguard your financial information. In an attempt to give a fair verdict on the situation, I'll end on the following note: Wherher or not others are likely to experience such problems depends on where they live and what kinds of documents they have available. The address shown must be that of their home and not of a secondary residence where they go on vacation. Other potential documents include an employer verification document, health insurance policy or school transcript. Reddit and its partners use cookies and similar technologies to provide you with a better experience. And should I expect Paypal to be picky and worry about them finding reasons to reject what I send to them? IMPORTANT: Before you consider amending details on your KRA account, know that some changes require approval from KRA and may take days to get approved. If they do not, please submit a request to Customer Support to have it updated:Step 1: Login to your PayPal accountStep 2: In the My Account tab, select "Profile" Step 3: At the Name field of the Profile page, click ChangeStep 4: Select the type of name change you would like to makeStep 5: Click "Continue" and follow the online instruction. I submitted one that I had downloaded a few years ago. This content may be old or outdated. Or you dont feel like visiting the bank? Privacy Policy. Look out for arbitrary-sounding rules, too for instance, they might accept utility bills not including mobile phone bills, or only certain types of insurance documents. For more information, please see our I asked them what I did wrong and why documents that clearly meet their requirements are being rejected all they could point out is that they all just so happen not to work, because this bit is printed over there and that bit isn't visible the way PayPal expects it and god only knows what else. Fill (You must log in or sign up to reply here. Further, the bank statement must show your current address and name. Other steps include uploading your photo and ID, and verifying your credit card. In most cases, that date is more than 6 months back and is bound to be rejected by PayPal should you submit it. In which case, take a look through your records for some documents that youve hopefully kept on file: Itll probably take a bit longer, but another option you have is registering to vote youll then get an official letter through the mail that you can hopefully use to prove where you live. Great for questions about PayPal, transactions and problems! I have registered my PayPal account in Singapore but I am now residing overseas. and if your selling anything illegal, they will probably freeze account and you will never see that money. The point is, such bills are not common in Kenya. As with using a bank statement as proof of residence, these secondary documents will need to include current address information and your name as well as not be old or expired. Completely editable Iraq Rafidain Bank statement of high quality, which may be used as a proof of address in many sites. and our Government issued ID, such as a driver's license or passport, Current utility bill dated within the last 3 months, Bank, credit card, or financial statement, Any business documents/forms approved by and filed with the business's governing state. If you have one, well and good. I'm going to post about this simply because I don't even any more: PayPal finally decided to accept one of the bank statements I sent them as proof of address for the address verification procedure. And these rules might differ depending on the type of document. So I got dressed immediately, did the one hour walk through cold and rainy weather between my home and the bank I use with PayPal, and got a statement. utility bill, paycheck stub, drivers license, etc.). For example, your bank statement often will need to be no more thanthree months old and clearly show the issuance date. We accept copies of the following documents as proof of identity: When you send the documents, please make sure that the following information is visible: Note: If you've recently changed your name and your document doesn't match with PayPal, we may ask for more documentation that shows the name change. I submitted my most current bank statement for proof of address to resolve my account limitation, but PayPal didn't accept. Scan this QR code to download the app now. Your proof of ID often wont be accepted as proof of address, even if it does have your address on it. A copy of a government-issued identity document, such as NRIC or Drivers License or Passport for the account holder. Get free local accounts details in Europe, US, UK, Poland, Australia and New Zealand to make and receive payments like a local. Paypal rejects my bank statement with the reason: "The proof of address document you provided is missing some information. (Picture the long queues). So that, at the DMV, for instance, thats an important consideration. Completely editable Iran Bank Sepah bank statement of high quality, which may be used as a proof of address in many sites. Banks and other organizations often ask for proof of residence as a security measure. What kind of documentation can I provide to remove my account limitation? Feel free to nudge me! *Update: bank statement was accepted second time around so it's all good! The first staff member I called told me to go to my bank and ask them to print out a written statement, guaranteeing me that this will work and they will lift the restriction once they receive it. WebProof of address is one step in the verification process. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This document must show your full name and residential address. Proof of retirement income: 5: Bank statements: Supplemental proof of self-employment income: 6: New hire or employment offer letter: Newly employed W-2 workers: 7: Court-ordered agreement: Some third-party income payments: 8: Disability insurance statement: Proof of disability income: 9: IRS Form 1099-MISC: You can do this without leaving the comfort of your house. Before sending us anything, please be sure that your document: Proof of identityThe following is a list of acceptable documents you may provide: Proof of addressThese documents must be dated within the last 3 months to be considered acceptable: Once you've provided the required documents, we'll review them and send an email confirmation letting you know if we were able to verify your identity. PayPal is an online service that lets you easily send or receive money and pay for online goods and services. Yes, I'm aware of that but my bank statement was rejected. Utility bill means a gas bill, water bill, phone bill, or electricity bill. I (finally) received a new email update this morning. I'm pretty disappointed with the way PayPal has been handling the issue, even if of course it could always be worse. Your bank statement may be a personal one that you use for club business, or a bank statement from the clubs own account. But in other cases, such as when you need a secondary document too, you'll need to know what other documents can serve as proof of residency. After receiving a payment on my Paypal account, Paypal informed me that my account would be limited until I provided proof of my identity and residence. Youre right very few. I continue receiving emails saying "we need more information about you", whereas the ticket has the status "waiting for your response". Unless you want to give up that account for good. Your name and address on the documents must match those on your PayPal account and the proof of address document is dated within the last 6 months. Are my documents secure when I send them? You can call or email us by clicking Contact us at the bottom of PayPal Help Centre. The old address was correct and complete as far as I can tell, but should I even wonder at this stage? Please go to www.paypal.com.sg to open a new account. However I'm not sure I want to lose whole days doing even that at this point; PayPal will surely find yet another reason to reject those too as they have with everything else, even if they explicitly say they will accept it. Questions regarding verification of my identity. Wise is the new and clever way of managing money for people with international lives. If the accountholders name is not registered in the business registration document, submit an authorisation letter under your companys letterhead signed by one of your directors to authorise you to operate this PayPal account on behalf of your company. For some important official tasks, like opening a bank account or registering at the DMV, you may well be asked for proof of address, otherwise known as proof of residence. By browsing this website, you consent to the use of cookies. It will prove that you are indeed who you claim to be. Learn more here. Read on to find out more! Completely editable Iraq Kurdistan International Bank statement of high quality, which may be used as a proof of address in many sites. Second, I don't know which document they want my address to match! Listen: Once PayPal invites you to verify your account, please do so promptly. If you find out that the organization does allow a bank statement as proof of address, know that there are some common requirements for the document to be valid. Why just why would you send me an email telling me to edit my existing address, if I am not allowed to edit my address? The name on this document PayPal does not share your personal information with third parties other than as stated in our privacy policy, in accordance with your preferences, and as required by law. PayPal doesnt say how much money By then, your account will be temporarily limited, and you cant send or withdraw money. I believe this is due to some law in the US regarding money laundering, which requires all banks to gather informations on their customers apparently that ended up affecting even how services like Paypal have to relate to their users, whether we care about the world's games of 'cops and robbers' or not. Your bank might not send you paper statements each month, but the chances are good that you can now get a PDF statement through online banking. At vero eos et accusamus et iusto odio digni goikussimos ducimus qui to bonfo blanditiis praese. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. Use that password youve created to log in. It is not intended to amount to advice on which you should rely. So if you've moved since you received your last statement, you'll likely need to find an alternative proof of residence showing where you live now. Under the Amendment Form tab, tick the PIN and Basic Information boxes. So I just sighed and told myself "okay, I'll just do what they want again and edit it". Documentation Requirements; Purchase transactions: The statements must cover the most recent full two-month period of account activity (60 days, or, if account information is reported on a quarterly basis, the most And potentially, youll be asked for two different pieces of proof of address. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Many banks and so on have a list of exactly which documents count as proof of address. I have a statement that was provided by the immigration on March, 2018. It has my name, my address, and my picture. Would it be accepted? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Otherwise, itll be rejected. I'm awaiting clear instructions from PP soon, and for the whole ordeal to be resolved already. Submit a proof of address document, such as utility bill or bank statement or any other government document under your business name. What if the name on my PayPal account does not match the name on my ID or other official documents? A utility bill electric bill, water bill, etc. By Type (6) This goes on top the fact that I need to submit each document in two places simultaneously: Once in the interface available from https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view and once under https://www.paypal.com/confirmcard which is apparently a different database. Today, Ill show you one document that you can submit as proof of address in the PayPal verification process for a personal account and get through in just a few minutes! In this article, we'll look at the most common Zelle scams & how to avoid them. The solution for Kenyans actually lies with the remaining two options: Bank statement and government-issued document.