Bridgecrest is abusive. The incompetence and mismanagement throughout Bridgecrest is absolutely stunning. Either way, you should research the value of your car through online guides like. We believe everyone should be able to make financial decisions with confidence. Bridgecrest and Daniel Gaudreau: Case Number: 2:2023cv00585: Filed: April 18, 2023: Court: US District Court for the District of Nevada: Presiding Judge: Daniel J Albregts: Referring Judge: Andrew P Gordon: Nature of Suit: Negotiable Instrument: Cause of Action: 28 U.S.C. Many of your favorite MBFS features can also be found on Mercedes me. If you can find a buyer who would pay at least as much as what the car might sell for at auction, then the lender might agree to the sale and waive all or part of a deficiency balance. 33 minutes on hold someone picks up the phone I hear talking and then hangs up. The lender may allow "forbearance," which is an agreed-upon period of time when you can skip or make reduced payments. A 19,000 car looking like Im about to be paying 35,000 how much interest these bastards charge. free lookups / month. Refinancing allows you to replace your current loan with a new one and hopefully lower your car payment in the process. The creditor can still sell the vehicle and sue you for any deficiency. I called back and someone else answered the phone. It may also extend your loan term, meaning you would make reduced payments for additional months. Posted: 7/5/2022 12:00:00 AM about Bridgecrest PO Box 117320 Through its related dealership group, DriveTime, Bridgecrest provides over $2 billion in auto loan financing annually and has financed over $22 billion in vehicle purchases over the past 15 years. Pay your Bridgecrest bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. All financial products, shopping products and services are presented without warranty. In general, Bridgecrest may begin the repossession process after missed payments, depending on how delinquent they are and other factors outlined in the contract and state laws regulating such transactions. provided by LightStream,a division of Truist Bank, Dan most recently oversaw the treasury and capital markets, tax, and internal audit divisions. Mercedes me. While you have options for lowering your payment after financing a car, the best time to lock in a payment you can afford is before signing a loan or lease agreement. The email came a week later and because my payment was now due they declined the change. But just because you surrender the car doesn't mean that the creditor has forgiven the debt or that it has to. The company provides online credit application and other financial options through lenders. This sound crazy. Although I did sign the contract, due to how they calculate the interest and deferred payments of course overtime this has been extended and accelerated. BBB reports on known marketplace practices. Mesa AZ 85209 . 7300 E Hampton Ave #101, #101, Mesa, AZ 85209 United States, Based in Gilbert, Ariz., DriveTime is an integrated car sales and financing company that offers credit solutions, and vehicles and customer services. Even if the creditor won't cut you a break on the deficiency balance, surrendering the car might still be the best thing you could do under the circumstances. Banking and lending products and services are This is a multi-location business. Looking for more information? It seems you have your Dealership and the one Bank..really its one company working together. About Bridgecrest: Bridgecrest is a leading digital financial services provider headquartered in Tempe, Arizona. Monday - Friday: 10 a.m. to 6 p.m. Need to file a complaint? This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Grow your business. otal, serves nearly 700,000 active customers in the U.S. across a $9.7+ billion serviced portfolio. This business is in an industry that may require professional licensing, bonding or registration. If you take a long loan to keep payments affordable, youre likely to find yourself. Bridgecrest also accepts payments through online accounts, debit . You can also visit a store or visit one of their offices to complete the payoff process. Keep your vehicle finances on the road to success with Bridgecrest. Quickly access one-time payments, see your payment options and contact customer service Do not sell or share my personal information. They will not forward my information to Paul Kaplan office who handles loans servicing. Our opinions are our own. I've made all my payments but still not a single Manger has called me nor has this problem been resolved. BBB reports on known marketplace practices. DriveTime has sold over 1.5 million vehicles since its founding in 2002. dba cadillac financial leasing, chevrolet financial leasing, buick financial leasing, gmc financial leasing, gm financial leasing 4001 embarcadero dr, arlington, tx . We are sorry they have become dissatisfied with Bridgecrest and truly apologize for any frustration or inconvenience the situation described may have caused. They told me they are just reading the information they are getting and they can not help people who pay on time. 2023 Mercedes-Benz Financial Services USA LLC. Bridgecrest prides itself on the ability to offer customers simple and convenient solutions to managing their account and ultimately helping them succeed on their path to vehicle ownership. The economy and markets are "under surveillance". Please know, we take feedback of this nature seriously, as it allows us to improve our service. Thank you. At least 17% of approved applicants applying for the lowest rate qualified for the lowest rate available based on data from 01/01/2023 to 03/31/2023. Try for free at rocketreach.co Bridgecrest Acceptance serves customers in the United States. The Bridgecrest Financial payoff phone number is a helpful tool for consumers who are in a bind with their debt. If you return the car to the lender, the lender will likely sell it. Ive tried talking to multiple people with them to try and work something out with them and explain my situation to them to see if they would work with through this till everything got situated at work and told them I can still make payments they just wont be the full amount since Im barley working right now. Very bad business. After all, you're saving the creditor the time and costs of a repossession and auction (granted, most of those costs would still be passed on to you anyway). And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Mary Leigh Phillips, current CFO for DriveTime and Bridgecrest, will assume the role of CEO for Bridgecrest. Mary Leigh joined the companies in 2018 after an extended career with Wells Fargo, where she specialized in arranging capital markets and lending solutions for consumer finance companies. (If you're giving the car back under the assumption that the creditor will write the loan off . However, you will have broken the negative equity cycle when the lease is over and the car is returned. security offered on the third-party site prior to providing any personal information. Email this Business. After harassing them for two months simply in order to get them to perform their basic job functions, finally now they say they have sent my title to the DMV for some sort of approval, and it's now out of their hands and they don't know how much longer (it's already been two months!) In partnership with American Forests, we've planted more than a million so far. Sign up for a free account. I told her I did understand why a company can not move a payment to the end. That I had 48hrs to verify and e-sign the document. Selling your current car and leasing a new one may be a way to lower your monthly car payment. Complete CROOKS!!!! Dominate search results. The team here at LightStream is proud to be doing something that will make a different for generations to come. Advertised rates and terms are subject to change without notice. Copyright 2023 MH Sub I, LLC dba Nolo Self-help services may not be permitted in all states. I will never ever get a car from these people again! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. 2023TruistFinancial Corporation. Bridgecrest payments made quick and easy! Selling your current car and leasing a new one may be a way to lower your monthly car payment. Every time LightStream funds a loan for a customer, we plant a tree. LightStream is not responsible for and does not For security purposes (yours and ours), you need to enable javascript in order to sign in. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. This is absolutely the worst company to go through! BBB Business Profiles are subject to change at any time. Bridgecrest, part of the DriveTime family, is a licensed third-party servicer focused on servicing auto loans for DriveTime and other affiliated finance companies. She spent more than 30 years in banking as a writer of financial education content. I am horrified that a company that claims to care about customers does not and was incredibly rude and non compassionate. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB File Opened: 2/13/2020. If you still want to surrender the car, you can try to work something out with the creditor, like negotiating a reduction or waiver of the loan balance as a condition of returning the car. Which she said may not be approved. Robyn Jordan 3122960772 [emailprotected], Cision Distribution 888-776-0942 However, that's a better option than, If the payment is a pinch today, when the car is new, imagine writing the same check four years from now. If you owe more than your car is worth, you might be tempted to roll the negative equity into a new loan with a longer term, but this is a costly way to lower your car payment. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Do not purchase a vehicle through them they are accompanied I send you to their in-house mechanics their power trans warranty is bullshit they just put a lien against your vehicle the deductible of $100 they do not honor and the first 30 days I went to them eight times with regards to it overheating when going through bumblebee pass which is a 15% grade every time I took it to mechanic and they repaired something it was added to my bottom line so what vehicle was $18,000 of Volkswagen Jetta end up costing me $36,000 with $8,000 in hitting fees so a total of $44,000 because I allotted for drive Time to finance this vehicle and in the first 30 days I had mechanical failure and I had to come out of pocket to full amount do not buy from this fraudulent company they should be out of business, I have been a stellar customer. Conditions and limitations apply. Truist, LightStream, BBB Business Profiles generally cover a three-year reporting period. Years in Business: 20. Business Started: 2/19/2003. Bridgecrest headquarters are located in PO Box 53087, Phoenix, Arizona, 85072, United States, Bridgecrests main industries are: Banking, Finance, Bridgecrest appears in search results as Bridgecrest, BRIDGECREST ACCEPTANCE Corp, Bridgecrest Credit Company LLC, Web Hypertext Application Technology Working Group, Get Free Access to Bridgecrest Contacts Info. All of this available on Bridgecrest.com! This documentary-style series follows investigative journalists as they uncover the truth. Scott has been with DriveTime for 13 years. The attorney listings on this site are paid attorney advertising. Bridgecrest | 2,151 followers on LinkedIn. Use our refinance calculator to compare offers with your current loan and see how much you may be able to lower your car payment. That debt will be rolled into your new car payments, plus interest. Be prepared and research your cars trade-in value through online guides so you know if the dealers offer is fair. I explained the situation and she went ahead cancelled my auto pay while I was talking to her. Bloomberg Surveillance, covering the latest news in finance, economics and investments. I had 2 significant losses in august. BBB Business Profiles are subject to change at any time. Most leases are for new cars, but it is possible to find dealerships that offer leases for used cars. We try to respond to all messages within 24-48 hours. We encourage you to review the privacy policy and provided by LightStream,a division of Truist Bank, Through its related dealership group, DriveTime, Bridgecrest provides over $2 billion in auto loan financing annually and has financed over $22 billion in vehicle purchases over the past 15 years. They wouldnt do a thing to help me with my payments they put me in default status and threaten to have my car towed from my house numerous times for it!! Bridgecrest Acceptance Corporation PO Box 2997 Phoenix AZ 85062. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. When I finally got my hours back and started catching up on payments along with my bills and house payments and amongst other things they still didnt care! Bridgecrest Financial Auto Loan Payoff Address. No call back ever! BBB is here to help. is also an option. AutoPay discount is only available prior to loan funding. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no.