Free interview details posted anonymously by Apple interview candidates. Technical Specialist, Genius GYOG (Ex dipendente) - Genf, GE - 23 agosto 2019 Unazienda nata con fondamenta uniche che ha rivoluzionato il mondo del voto e della vita privata. margin: 1em 0; Another perk of working there: Customers love Apple, so my days were often pleasant. Marathons In Pa 2021, Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Cada Dia Mas Joven, var _EPYT_ = {"ajaxurl":"https:\/\/www.fondation-fhb.org\/wp-admin\/admin-ajax.php","security":"58ef36594c","gallery_scrolloffset":"20","eppathtoscripts":"https:\/\/www.fondation-fhb.org\/wp-content\/plugins\/youtube-embed-plus\/scripts\/","eppath":"https:\/\/www.fondation-fhb.org\/wp-content\/plugins\/youtube-embed-plus\/","epresponsiveselector":"[\"iframe.__youtube_prefs_widget__\"]","epdovol":"1","version":"13.4.2","evselector":"iframe.__youtube_prefs__[src], iframe[src*=\"youtube.com\/embed\/\"], iframe[src*=\"youtube-nocookie.com\/embed\/\"]","ajax_compat":"","ytapi_load":"light","pause_others":"","stopMobileBuffer":"1","vi_active":"","vi_js_posttypes":[]}; #masthead-widgets .widget { width: 100%; } The energy on these days rocked my world. People who live to enrich lives. font-size: 16px; Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. color: #f5853b; Apple is an equal opportunity employer that is committed to inclusion and diversity. People who work to leave this world better than they found it. In 2016, Apple introduced a Premier Partner designation and began phasing out the Specialist designation. To help those entering the workforce or changing careers, Apple is partnering with community colleges and universities to offer on-campus prep courses for the Apple Certified IT Professional badge. It was just a few days later when I received my first follow-up call. Theres a lot to like about the all-new Apple Professional Training courses, which give users a solid grounding in the concepts and theory around supporting and deploying Apple products, said Tom Bridge, the Mac Admins Foundations co-chair. margin-bottom: 15px; Either way, youll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. /* ]]> */ BobTheFisherman, Feb 7, 2019 6:31 PM in response to Whatsup143, User profile for user: I am interested to work at Apple while I am in University, however, would I need great knowledge and experience with Apple softwares/products before applying? 283 reviews from Apple employees about working as a Technical Specialist at Apple. Two weeks passed with no contact, so I decided I would visit the Apple Store in the Westfarms Mall in Connecticut. text-decoration: none; line-height: 29px; Through an estimated 13 hours of content, users will cover developing a deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution. A woman in tears came into the store because she had dropped her phone in the water. 1973-2017 Fondation Flix Houphouet-Boigny pour la Recherche de la Paix. border-collapse: collapse; At first I didn't understand why she was so upset about an easily replaceable phone. Your email address will not be published. Learn more. "}; } The Technical Expert position appears to be designed to free up Geniuses for more complex troubleshooting and repairs. As a new 501(c)(3) organization, two key tenets of the Mac Admins Foundation are making a welcoming and accessible organization to expand the profession, and maintaining affordable access to all community resources. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users.Apple certification exams are offered at Prometric testing centers and Apple Authorized Training Centers, as well as . He asked me what was the good day for the interview. vertical-align: -0.1em !important; The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products using mobile device management. The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. At the completion of each course, new certification exams are available to demonstrate competence achieved at each level with corresponding digital badges from Apple. Creatives make an average of $25.00 per hour. Required fields are marked *, UNESCO He also writes fiction, with two technothriller novels, a couple of SF shorts and a rom-com! People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. Each of those locations employs over 100 people totalling aboutabout 30,000 full- or part-time retail workers. I learned a lot and grew exponentially as a result through the extensive experience exercised there. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Zero work life balance. She confided in me that she had lost her son in a car accident and on this device was her final communication from her son, a voicemail with his closing words being I love you Mum. This was right before the iCloud and wireless backup days, and the message was not within the voicemail server we tried this solution first. .metaslider .flexslider { When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. Apple Employee Reviews for Technical Specialist Review this company Job Title Technical Specialist 423 reviews Location All Ratings by category 3.8 Work-Life Balance 4.1 Pay & Benefits 3.7 Job Security & Advancement 3.7 Management 4.1 Culture Sort by Helpfulness Rating Date Language Found 423 reviews matching the search See all 11,828 reviews background-color: #f5853b; Now Jeronimo is paying it forward: The leaders here remind me of the high school computer teacher who first inspired me to explore my interest in technology. Of course, every employee's experience is different but, we recently spoke with former Apple "specialist". Do you love helping others by sharing your technical knowledge? Most surprising thing about working at Apple: I would think readers would be surprised to see the energy behind Apples walls, to know that management is always working on creating a better customer experience. It was a month before any of us would be on the sales floor alone. After completing an estimated 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification. For years, Apple has sent new Genius hires to its Infinite Loop headquarters in Cupertino, or sometimes an auxiliary campus in Austin I have just finished High School and back in year 10/11 I have always wanted to work at Apple as a Genius or Technical Specialist. You offer advice on accompanying accessories that will further improve the customers experience with Apple products. Youre reading 9to5Mac experts who break news about Apple and its surrounding ecosystem, day after day. Phoenix, AZ Area. As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. By clicking Sign up, you agree to receive marketing emails from Insider Apple Professional Training exams are offered online and cost $149. .contenu { 352 reviews from Apple employees about working as a Technical Specialist at Apple. After looking on the Apple Jobs website and on the Apple Retail section I panned it down to two jobs I am thinking of applying for which is the Specialist and the Genius roles. Nous utilisons des cookies pour vous garantir la meilleure exprience sur notre site web. At other times, you refer customers to support team members who get them up and running again. } } When I first started my career at Apple years ago I loved the energy, drive, fun and opportunities Apple offered, although sadly I cannot say the same today. Recertification exams for unexpired certifications cost $49. You use your amazing diagnostic and people skills to assure Genius Bar customers of swift resolutions to their technical issues. In this role, you wont be expected to repair hardware. width: 150px; People who recognize themselves to do the best work of our lives. } I saw at least 40 other possible candidates who seemed just as eager as I. Apple employees welcomed us to the event with videos about Apples achievements, and concluded with a written quiz on your knowledge of Apple product and its major software, like Pages, KeyNote, Numbers, Aperture, as well as Time Machine and others. Get your questions answered by an expert via phone, chat or email. Youll need to be flexible with your schedule. font-size: 32px; Apple device management and security company Jamf reported that its community of professionals who manage Apple products at work has grown by more than 150 percent since 2017 to more than 100k members.3 And companies like Ford are seeking to hire talent to manage their Apple products. Applecare At Home Advisor salaries - 14 salaries reported. The typical Apple Technical Specialist salary is $18. Challenge Daytona Bike Course 2020, I spoke with a manager who asked when Id be available for an interview, and we picked a time. The courses are sequential, and build on skills and concepts as the user progresses. Geniuses in Apple Retail are remunerated well but cannot easily continue a technical career into Apple Corporate as there is often a qualifications barrier . The best part of working for Apple: It had to be launch days! When a customer needs assistance, you quickly assess their situation. Youll be our customers human connection to Apple: empathetic, friendly, and real this is more about restoring relationships than repairing technology. } At the Apple Store, you maintain customers trust in Apple as a skilled technician, troubleshooting and repairing products. As Microsoft begins hiring for its first retail stores, the giant is showing its usual flair for naming. I worked for Apple in a Connecticutstore from October 2010 through May 2012. The Epic Games vs. Apple litigation just saw the Cupertino firm score another win in a major appeal against the Fortnite maker. In the US alone, Apple has 265 retail stores across 44 states. We redefine expectations. margin-top: 0; See available Support roles. provided; every potential issue may involve several factors not detailed in the conversations padding: 10px 20px; max-width: 100%; Hearing that there is a big deal Apple Retail Store meeting Sunday. .metaslider .caption { Your base pay will depend on your skills, qualifications, experience, and location. Ben Lovejoy is a British technology writer and EU Editor for 9to5Mac. Apple is one of the most prestigious companies in the world, so it's not surprising to learn that getting a job there isn't easy.. Apple asks both technical interview questions, based on As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. What Are Sea Stacks, Nothing Compares 2 U, Use your people skills and problem-solving talent to ensure that customers get swift resolutions to technical problems of every kind. Apple first worked with Austin Community College in Austin, Texas, to offer the Apple deployment course in early 2020, and is expanding to Maricopa Community Colleges in Chandler and Mesa, Arizona, this summer, with additional CEI schools to be announced. to collaboration and debate. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. color:#000000; Mac Genius salaries - 14 salaries reported. Apple is complementing its redesigned and renamed Apple Stores with changes to the staffing roles, according to sources. In addition to the Genius Bar for hardware repairs, you have more immediate support options. White Twitch Talk Show Host Finally Drops 'Rajj Patel' Moniker, Everything We Know About The PlayStation 5. Apple may provide or recommend responses as a possible solution based on the information } #colophon #theme-attribution, #colophon #site-info { What it's REALLY like to work in an Apple store:You get to work with really creative people. /* ]]> */ captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Weirdest thing that happened on the job: Apple is an exciting place, and weird stuff happened every day, as can be expected in retail. We first heard last week that the changes would be announced on Sunday, along with a newcredo. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is an equal opportunity employer that is committed to inclusion and diversity. If accurate, the new store hierarchies within the three areas affected will be these, from most senior down: Sales Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple . I spoke with a manager who asked when I'd be available for an interview, and we picked a time. When a customer needs assistance, you quickly assess their situation. Learn more about Technical Support roles. var mobileNav = {"search":{"url":"https:\/\/www.fondation-fhb.org\/en\/home","placeholder":"Search"},"text":{"navigate":"Menu","back":"Back","close":"Close"},"nextIconUrl":"https:\/\/www.fondation-fhb.org\/wp-content\/themes\/vantage\/inc\/mobilenav\/images\/next.png","mobileMenuClose":"<\/i>"}; Details coming soon to @9to5mac #credo, Seth Weintraub (@llsethj) August 17, 2016, Three new positions are being introduced as of February 2017, while other roles are being renamed . Were looking for people who identify problems and provide feedback to ensure our customer service stays relevant and current. At the store I was introduced to a manager who explained that the following Saturday morning they were having a hiring event at 7 a.m., and she invited me to attend. Technology specialists provide support services for technological systems, programs, and networks. At Apple, base pay is one part of our total compensation package and is determined within a range. padding: 0 20px; We find courage. Apple users can get one-on-one tech support from a trained specialist at the Genius Bar for iPods, iPhones, iTunes, etc. (function () { Pay and benefits: When I worked at Apple, I was paid $US12 an hour as a specialist. I have always loved Apple products and when looking for a new job, Apple stood out among the competitors. Specialist salaries - 14 salaries reported. Roles include Creative, Technical Specialist, and Genius. In addition to the Genius Bar for hardware repairs, you have more immediate support options.