Almost all the complaints registered against the Pacifica were against brand new units and buying a used example would simply make no sense since the vehicle lacks reliability to a serious extent. For much of the drive I had heat instead of ac in the driver's area. Eventually I got the car to successfully turn off, turn on, and engage in drive mode, and I was able to drive the rest of the way home, however the engine light remained illuminated the entire drive (the car's app calls this the "malfunction indicator light"), and I was very nervous about the situation repeating and not being in a position where I could easily pull over, so I took the smallest side streets I could to wind my way home in case I had to pull over again with a moment's notice. Fire Extinguisher May Be Clogged or Inoperable. After three weeks they were able to upgrade the hybrid system software which seemed to do the trick. Our safety and that of others on the road was put at risk because we were stopped in the middle of traffic and were unable to move. Around the end of February the vehicle stalled while parked. Infotainment screen freezes and/or jumps around and will not let the user change temperature controls, adjust radio functions, allow hands-free calls, or accept any inputs at all. The contact pulled over on the side of the road and the check engine warning light illuminated. Upon returning home I exited the vehicle and proceeded to google recalls for 2018 Chrysler Pacifica's. Guides & features that can help you extend the service life of your car delivered straight to your inbox. I was at that movement on an interchange ramp between two express ways and had several fast moving vehicles around me and no engine power to maneuver myself. After numerous times finally got it started but it wouldn't lock so I and drove it to dealer. This nearly caused an accident as we almost lost control of the vehicle on ice and snow. It was so sudden we had to swerve into the side of shoulder. Power steering went completely out. Also please check out the statistics and reliability analysis of Chrysler Pacifica based on all problems reported for the Pacifica. Happened in a second. He opened the hood and after a minute the power returned and the vehicle displayed a "service electrical system" message. I'm not sure what needs to happen before someone will help me. Even back-over prevention, forward collision avoidance, seat, and brake-related problems are linked to power loss issues. Red turtle icon appears on dash with message vehicle speed may be reduced repeatedly. The contact owns a 2022 chrysler pacifica hybrid. The owner from New Mexico describes how the accelerator of the 2022 Chrysler Pacifica stopped working. The shutdown caused me to move quickly to the shoulder of the road, with limited ability to maneuver in a safe manner. Chrysler Pacifica owners have reported 21 problems related to radio/tape cd player (under the equipment category). I still haven't heard anything from them. This is a supremely dangerous event depending on where one happens to be driving at the random moment that the malfunction takes place.. After the incident happened, the "check engine" light came on. In each of these cases, we have been risking get hit by other vehicles. Please investigate the matter as these are major safety issues. Sliding doors will lock up at times and will not open or shut. My seat moved back automatically like the car was turned off. The car wouldn't move at the point. A case has been opened for me for 2 weeks now and no one ever calls me, even though I have been repeatedly told someone will reach out to me. I again tried to press the "x" which appeared in the upper right hand corner to alleviate the situation to no avail. Happened 3 times in span of 3 days. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Vehicle History: Accident reported: airbag . A total of 35 of them were lodged with the NHTSA between February 5, 2022, and January 24, 2023. The automaker claims it will help to command some attention. This may be so, but owners experiencing engine failure and random power loss issues are paying more attention to serious problems affecting usage rather than positive features that add enjoyment to their experience. On Friday, August 28th, the radio started rebooting every 3 to 4 minutes. A much more recent complaint filed on January 21, 2023, has a similar description. I could not turn on the emergency blinkers / hazard lights. Pulling over across traffic once the car had stalled was also dangerous because I could not propel the car forward. See
Minivans gained popularity to a certain extent where they inspired other automakers to make crossovers that are almost identical to minivans in terms of practicality and exterior appeal. U connect / radio / backup camera / temperature control system freezes causes lack of control of temperature controls, no backup camera no controls in the radio/attached systems. Sunday I went to go out and it didn't start! She screamed and I pressed the button again, and the door began to open, letting her loose. I can no longer connect to Bluetooth because of this issue. Now other things are starting to happen, the passengers power seat no longer reclines, the radio will just quit working and so does the a/c. And this complaint also reports random power loss issues. Bucket Seats, Tinted Windows, Alloy Wheels, Heated Mirrors, and Satellite Radio. Also note that we were not instructed to stop driving the vehicle when we found out about the recall prior to the incident. Chrysler is aware of this issue. But first,. Drove it 500 ft,and still no power steering. Chrysler is concerned a driver may be distracted if the rearview camera image remains and the driver tries to cancel the image. Does anyone have leather seat discolouration? I noticed a strange odor when I drove the car from the lot. The 3.5-liter, 3.8-liter, and 4.0-liter V6 engines were among the affected. Please, help us. Its best to ask a mechanic for an accurate diagnosis if youre having A/C problems with your Pacifica. Favorites are on air yet the radio cannot display them. No answer giving at all. The Chrysler Pacifica, despite being all practical and handsome in looks, isnt a reliable vehicle at all as per the NHTSA reports. You can sync shows and movies across two seatback-mounted dual 10-inch HD . Both times it had to be restarted, holding up traffic. But since 2008, the Pacifica has actually been a mostly problem-free car, with the exception of two problems in 2017. The most recently reported issues are listed below. The other driver failed to complete the turn when they saw oncoming traffic. Car stops suddenly on highways and other road with a warning and red turtle sign on dashbaord . The bulletin applies to the vehicles listed below. The check engine light and battery light were both on (they turned on as soon as the car shut off). all problems of the 2017 Chrysler Pacifica
No information contained in this video shall create any expressed or implied warranty or guarantee of any particular result. February 26th: car shut off 3 times on the freeway going 70mph. There was an "x" in the upper right hand corner of the screen so I pushed the x as it is a touch screen. Hyundai continues, Bought my 2020 Nissan new just a little over 75 miles on it. For More Info visit us at: http://1aau.to/h/cEG/Is your vehicle's radio volume sticking at 0 all the time? This sudden loss of power is extremely dangerous and I am fearful every time I drive this car. Automotive Features Reviewer at CarParts.com. Describe your legal concern or comment Briefly describe your experience Briefly describe your experience. Driving on a major highway with little to no shoulder, we were accelerating up a slight incline going 65 miles per hour on a route loaded with semi trucks. Exactly one week later, the van stalls again twice on 4/18. To combat driving with the tailgate door open, we have placed several narrow vertical strips of take on the back window to alert the driver. So please share safety certification to uber llc the vehicle is sefety recall however their remedy available at this time no problem I need for uber. Not acceptable on many levels and I would have assumed the recall would fix the actual functional disturbance and not just create a warning screen. This owner describes how the vehicle lost its ability to accelerate on the highway engine. A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off. The engine light came on. The loss of power was not experienced untill the hybrid battery charge had been depleted and the vehicle was running on the combustion engine. At 970 miles while in park the car started at a . I was told not to drive the car during that time. When attempting to start, we received a "service charging system" error on the dash and the vehicle would not start. It went back into the dealer on 3/21/23 and they are replacing the fuel tank and the fuel fill line. While reversing out of driveway with 4. The manufacturer was made aware of the failure and dispatched an inspector to the dealer to inspect the vehicle, but the report was not yet available. But the dealership still have not to diagnose of my car since when the car been towed to their shop for 7 business day from now. We were able to slowly power through the brakes to a nearby parking lot. The van came to a stop with some bad sounds from the engine. Both times it happened on the highway with a 75mph speed limit, where it is incredibly dangerous for you car to just stop working! Attaching pictures of the dashboard on each and every occurrence to notice the miles . Read more about the firm. Vehicle is almost impossible to turn. But when they Googled the problem, which is how they found the fix, they discovered it was a common issue. They hooked it up and could not find anything on the monitor. I was able to switch off the car for few min and then turn it on and get back to road again but it is happening while I am on road especially on highways it is very dangerous. It is yet to receive a proper generation upgrade but already received a proper facelift for the most recent 2021 model year where it received a complete design overhaul along with an all-new interior design, a new infotainment system, and plenty of safety techs as standard that were available as an option before. The check engine light and battery light illuminated after the engine had quit. It has not been fixed by the recall. Sometimes it just cycles through the inputs nonstop. February 23rd: car shut off while getting off the freeway. Power Liftgate, Blind Spot Monitor, Alloy Wheels, Satellite Radio, and Side Airbags. The vehicle was towed to an unknown location and was not yet diagnosed or repaired by an independent mechanic or dealer. I was able to have my phone ready and took pictures of the warning screen the second time. We purchased our Chrysler Pacifica Hybrid February 20 th, 2018 from Huntington Beach Chrysler. I am afraid to drive the vehicle in case this happens again and they are offering me a 7 week wait to have something done about it. Worst part is I had similar issue of car shutting down but that time it was in electric mode related to service charging and this was in gas mode with check engine light on. I am attaching some videos, No problem my car I am uber driver. The first appointment available was June 27th, 2018 at 0830. The issue was reproduced at the dealer and they did some things to clear error codes, recalls, etc. Dealer has had the 2022 chrysler pacifica plug in hybrid for 30 days in the service shop and still don't have a fix for it. It still is not fixed. . The contact received notification of nhtsa campaign number: 23v010000 (electrical system, hybrid propulsion system) however, the part to do the recall repair was not yet available. The vehicle was then taken to dch chrysler dodge jeep ram fiat of temecula (26845 ynez rd, temecula, ca 92591), where it was diagnosed that an unknown software needed to be rebooted. The next morning it did not start and we had it towed to the nearest dealer. It happened even after I brought the van in for the recall fix. We had to pull to the shoulder and the vehicle kept cycling all of its lights on and off. The radio would freeze on the loading screen and never operate. Check engine light was amber. Do not assume that you are entitled to any compensation as a result of the consumer complaints you have. We use cookies to analyze & improve your experience, & to personalize content and ads. And the screen was reading that engine has lost power, please stop and restart the car. It took 3 week to get an appointment to perform the recall fix. When traffic started to go again, the car shook and grumbled until it stopped accelerating all together. I have been calling almost daily and all I am told is that there is no repair available for the recall out on my vehicle and they cannot provide me with a rental. Voltage Regulator may Fail and Cause Stall. I elected to drive the vehicle home as opposed to paying for a tow, and as I drove, the screen would transfer to a blue screen as I reached a certain speed, and then revert back to the camera view as I slowed below that speed. statistics and reliability analysis of Chrysler Pacifica based on all problems reported for the Pacifica. However, the entire radio malfunctioned when they attempted to update the software. The recalls are listed below: Second Row Left Seat Belt may be Unlatched. However when we filled the tank with gas again on 3/20/23 the problem began again. Battery dying issue along with power steering issue: The Chrysler Pacifica models starting from 2017 till 2019 had some serious issues with their electrical systems. Was able to coast to the side of the highway safely and vehicle had to be stopped and turned off to be able to run. Get exclusive CarParts.com deals and coupons straight to your inbox! Since the beginning, minivans have provided an elaborate and comfortable space for moving people along with giving a car-like driving experience from behind the wheels. The software update from the recall was performed, and the service adviser informed me that it was successful and the issue had been resolved. I am fortunate I was able to get to the shoulder of the road without causing an accident. There are several reasons for people to prefer different automobile brands and models. I brought the car to the dealership and was told that there is a 03a recall that will fix the problem. I am filing a complaint about unsatisfactory remedy of recall 03a/nhtsa 23v-010 and would like to make a motion for a hearing on this remedy. Five problems related to radio/tape cd player have been reported for the 2019 Chrysler Pacifica. The most recently reported issues are listed below. Awaiting call back on how they will help resolve this issue asap as the car is basically undrivable with stalling that many times in such a short trip! For more information on how we collect and use this information, please review our Privacy Policy. So I decided to take it in nearby open parking area and get it towed from there but even then it broke down 4 times. Luckily, I had enough momentum to make it to the shoulder. Had to be towed. The contact stated that while driving at 80 mph with the cruise control activated, the vehicle experienced phantom braking. Brought car to the dealership again, they asked for me to drop it off on monday. Uconnect system not working correctly. I propose that the nhtsa put more pressure on chrysler to repair the root cause of the problem instead of a software update that merely notifies the driver. We called dealership, service manager immediately acknowledged safety concern and picked up vehicle at our home. The manufacturer was made aware of the issue. California consumers may exercise their CCPA rights here. The Chrysler UConnect defect class action lawsuit was filed by Edward Pistorio and Paul Murdock, drivers who say that the UConnect infotainment systems in their vehicles do not live up to advertisements by the vehicle manufacturer, FCA. Only one of the 12 complaints about the electrical system isnt listed as also being a powertrain and/or an engine problem. Message or call 877-795-3666 today. It has many great qualities and high-tech capabilities that guarantee a fun driving experience. Fast forward to July of this year and the whole radio and associated safety features went out. The only change is a warning that appears on the instrument dash screen to slow down/pull over because the vehicle is about to lose power. The most recently reported issues are listed below. As far as the rear-cross-traffic problem, my vehicle is one that is missing chrysler's sphere and rear-parking-assist because of the chip shortage. Read our full disclaimer here. It is now June 18, 2020, seven weeks since I took my car in for the recall update, and the dealership and corporate Chrysler headquarters don't even have an eta on when a new radio will be available. Happened twice during 20 min drive into work. Thanks for the help. For the record, 16 mention the engine as being the problem, 14 blame the powertrain, and 12 say the electrical system is the issue. The failure mileage was unknown. It can travel over 200,000 miles with little problem if you follow its proper maintenance and service schedule. Other components may also need to be repaired on a case-by-case basis. And the vehicle started one day but then the issue reoccurred the next day. Write a comment below to share online. Chrysler Pacifica Chrysler 300 What Problems Are Being Reported with the Uconnect System? Dealer said it was a known issue. Also, the navigation screen rather it's the radio, nav, air shuts completely down/freezes up along with the tvs at times. Whats your name? No braking assist like it was stated it would have. A software update releases in late sept 2017 failed to correct the issue. Since it occurred again the issue has clearly not been resolved or properly identified. Later that evening the vehicle again "died" and was unresponsive. After this happened several times in the course of a few blocks, I called for roadside assistance to tow the car back to the dealership. Engine Stall or Loss of Power Steering Assist. Some have reported that a new paint job may resolve the issue, but it may cost a lot, depending on where you have it done. The vehicle was not repaired. Then one day about two weeks ago it wouldn't start or lock. I am looking the website please manufacturer and posted online by national haghway traffic safety. Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. The vehicle was repaired; however, the failure recurred, and the vehicle was taken back to the dealer, where it remained awaiting further diagnosis and repairs. 2020 Jeep Gladiator 2020 Jeep. I tried turning the car off and on for the next 15 mins and still no go. It was very dangerous and someohow I was able to get into shoulder lane and with god's grace we survived. I was then able to drive the vehicle home about half a mile. The hands-free and bluetooth feature of my radio stopped working 3 months ago. Its hit 44,000 and in the last few months the car has gone crazy. Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information. Most of the complaints filed with the National Highway Traffic Administration (NHTSA) are filed under the engine, powertrain, and/or electrical system. Losing driving power is very dangerous while driving at any speed! | Check Best Price. I pressed the Uconnect assist button for guidance regarding the traffic on the navigation, the call was dropped/system crashed and subsequently the LCD touchscreen seems to only work every other time we turn on the car. Would not restart for 5 minutes. Replacing damaged parts can help resolve the issue. I started the car and could not shift, move the windshield wipers, run radio, put the front windows down. Research, browse, save, and share from 88 Pacifica models in Tustin, CA. Sound off and share your experience with other visitors in the comment box below. After turning off the ignition for several minutes, the engine will restart and the car can resume driving. Vin tools confirm parts not available. The contact owns a 2022 chrysler pacifica hybrid. One estimate is that it would cost $350 to fix. The fact that this issue has not been resolved and seems to occur randomly is a major concern. Over 205 reports made the engines ticking noise the top complaint among Chrysler Pacifica drivers. Chrysler has said that they will diagnose and repair all affected vehicles for free. My wife had to coast off the highway. An image that remains after shifting out of REVERSE is a violation of federal safety standards, specifically one that says, "the rearview image meeting the requirements of S6.2.1 and S6.2.2 shall not be displayed after the backing event has ended. Parksense rear park assist additionally, there is also a recall on this vehicle regarding the safety issue. The car stalled while driving. We've fixed thousands of lemon problems. Pulling over across traffic once the car had stalled was also dangerous because I could not propel the car forward. April 8, 2020 I turned off the engine, re-started it but the condition stayed the same. The chrysler service department says they cannot find anything wrong with my vehicle and it may be due to the recall issue. I was able to pull onto the shoulder of the freeway, toggle the car into park, and press the start button while pressing the break. If a cell phone provider has to overnight a phone due to liability in an emergency, shouldn't a vehicle manufacturer do something?. Fortunately after waiting several minutes we were able to get it started and made it to our destination. Again, there was no one in front of me, only the vehicle in the outer-lane. It should hold so we don't have to go through it every time you get in. While driving approximately 35mph and without any warning, the vehicle suddenly slammed on the brakes and came to a stop in the middle of the road. Chrysler corp customer care representative advised me to file a complaint with NHTSA and to ensure dealership files a star case. After coasting over to the side of the road I was able to put it in Park, but pressing the power button did not turn it off. On monday drove car to local dealership they told did software update. This is the second time this has happened in this vehicle. Down slope, car stopped with rear in street while displaying an apparent rear collision symbol. This list will include the most usual problems experienced by both models: One of the most notable 2017-2018 Chrysler Pacifica problems is its defective cruise control feature, which may malfunction due to faulty wiring. The dealer has had the vehicle for some time, and the latest update is that they are replacing the vehicle's transmission. The vehicle is currently at the nearest dealership, we are awaiting news of the cause. NHTSA ID: #10187605. The brand did issue several recalls to address the engine stalling issue and the transmission issues. I brought the car to the dealership and they confirm the issue, they did update the software(recalls) but did work. Or, instead you can send a secure message to our legal team. I could not turn my hazard lights on. So I dove to the closest auto zone for a code reading. I placed the car in park and it got stuck in park. I lost the ability to accelerate and had to coast to the nearest shoulder. I have had my car into the dealer three times now. Safety sphere 2. 5 deg. This needs to be investigated and a cause determined! The Chrysler Pacifica class action lawsuit points to numerous online complaints that have been posted on multiple websites related to issues with the infotainment systems in the Chrysler Pacifica. I called fca about the issue, and they couldn't find any service center to accept my vehicle within a week, and told me I could rent a car on my own if I was concerned. Also, it holds value well. Car is unsafe to drive on highway speed. I immediately called the dealership and left a voicemail. There aren't any sensors in the back bumper at all and I'm not sure what triggers the rear-cross-traffic alert, but it does not alert until I've backed up so far from my parking space that if there was a car coming quickly it would surely hit me. Not sure where to find your VIN? The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check rear passenger's seat message displayed. On 3/12, while driving on the interstate traveling 70mph, the warning popped up, indicating that a power shutdown was imminent. The van had been sitting for 3 days without use. . Then drove it back home and the same thing happened! A little extrabut thats the #MondayMotivation we need. . If your A/C is busted, the cabin may become uncomfortable to stay in. They said it would take 2-3 weeks to look at the vehicle due to their backlog. Then while starting up the vehicle in March the vehicle information system screen shut off for no reason, this included sensors, back up cameras , nav , climate, radio etc. You might need to take it back to the dealer for an update, or replace it. Then, it started stalling out at intersections, a clear and pleasant danger!!! The fuel line into the fuel tank and tank itself were leaking gas. Fortunately, we were able to pull over safely, but had we been on the road during a busier time, we would have been in serious danger! . This is a good sign, and that shows Chrysler is making an effort to fix the issues of the past and is getting better every year. The issue was thought to be caused by a broken retaining pin on the rocker arm shaft, which caused the pin to block the oil passage in the rocker arms and created the ticking sound. the car was sitting at a light waiting to turn one time and going straight the other time. After 3 4 minutes I was able to get my car turn off and on and then it drove normal. After additional driving we encountered the issue again, at speed on the hoghway, however the vehicle did not shut down properly and would not start after repeated attempts. If you take care of your Pacifica properly, it can last a long time. I was driving 1,000 miles from my new house in nc back to IL for a visit and 90 minutes into the drive the radio and climate controls all went out. The following day, while driving at an undisclosed speed, the vehicle was vibrating and the brakes failed to immediately stop the vehicle. all problems of the 2005 Chrysler Pacifica
The dealer says if we can't recreate it then we don't know what is going on! The contact owns a 2022 chrysler pacifica hybrid. But there is no assist braking at all. Luckily this issue did not happen while driving as that would have put myself and family in a dangerous system. The customer service rep said there was no log/warning or notification related to this issue. The contact then stated that she became aware of the nhtsa campaign number: 23v010000 (electrical system, hybrid propulsion system) upon searching the nhtsa website. Have a 2022 chrysler pacifica pinnacle which we picked up 10/8. Have an appointment to take on for service on 4/27/22 at len stoler chrysler in westminster md. Notes: 40 degrees f 10 minutes into drive heated seats on rained the night before, damp in the morning this issue occurred on january 10th as well and had to pull off and restart as well. It was unable to be started then and two and three days later. It was very unsafe and not the first time that our car has turned off. On 2/24/2022, we were merging onto the highway when the van powered itself off. There were no warnings or error messages in advance of this issue occurring. - on april 22nd, I took my family to torrance area. Driving approximately 15-20 mph. The car also had. On 2/25/2022, on the way to the dealership, the van once again powered itself off on the highway. . We could not turn off the car or put the transmission in park or neutral, it was completely immobilized. Drove to dealer and car stored dtc p0a45 error code, which they cleared and test drove for 50 miles. Had to pull over carefully again. Operator must turn off vehicle and or complete a soft restart. The onset of seat problems usually happens at around 106,000 miles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. This happened during a high traffic period and I had children in the car. After 2 - 3 hours, the tow truck came, he able to restart the car. At that point car was first pulled fully forward into driveway, then successfully backed out into the street and driven off. It had radio problems from the beginning and was noted on my first service visit 6/4/19. I need help on finding out why this is happening. Happened on the road traveling to fl from il leaving all of our belongings visible and available to take. This is a huge safety concern for my family with two small children. I would like my computer system replaced to fix this problem. Minivans might not be as popular these days, but the 2022 Chrysler Pacifica still has quite the following. 2022, CarProblemZoo.com All rights reserved. These shutdowns occurred after the vehicle had its software updated based on recall 03a (loss of motive power). In the past, we have seen Chrysler vehicles such as the iconic 300 sedan facing some serious and a high number of complaints regarding multiple issues. This is not a repair for the root cause which as stated in the recall is a short causing a loss of motive power. Had problems with the radio (8.4 Uconnect) from the get go - although it worked fine when we picked it up and drove it home. Copyright 2023 Endgame360 Inc. All Rights Reserved. So what we were eventually told by the service team on Friday they have a fix but Chrysler doesn't know when they will roll out. Chrysler Pacifica owners have reported 21
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