Online Submit your claim or retrieve an existing claim online Claim here By phone 0 UK and Ireland claims only. Policy number Date of issue D D M M Y Y Y Y Destination . Before making a claim, please check that you have the following information ready: For cancellation claims youll need copies of: If your flight has been cancelled, youll first need to contact the airline, tour operator or travel agent you booked your flights with to claim a refund. Have questions regarding a policy, claim, or bill? Easy to use web site with the ability to go into your account and make any necessary changes if required. Staysure's cruise travel insurance policy covers both international and domestic cruises for medical treatment and repatriation, cancellation and curtailment and lost baggage and possession claims. If you become legally liable for accidental bodily injury to, or the death of, any person and/or accidental loss of or damage to their property. If your claim is connected to Covid-19, Staysure will also require a copy of your test results. Davies Group Limited, P.O Box 2801, STOKE-ON-TRENT, ST4 9DN. How to make a complaint | Staysure Claims Help and Support Login Get a Quote Travel Insurance Why Staysure Blog 0800 054 2267 Sales Team 01604 552925 Customer Services Opening Times Staysure Complaints Our approach to your feedback and how to make a complaint Unhappy with your Staysure experience? Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. DrFeM@$/ ,R fL> m'd :fFHI 2`/UT&3_ `An Phone number: 01604 210845 . Founded in 2005 and headquartered in Northhampton, UK, Staysure is a travel insurance provider specializing in pre-existing medical condition coverage.. Please enable it to continue. Submit a claim enquiry via our contact form. Pick and choose how youd like to hear from us e.g. If youd prefer to speak to a member of the team on, please call us on: We are remunerated by commission for the arrangement, service and renewal of your insurance policy. Failure to contact Staysure Assistance may mean that we are not able to provide cover or we may reduce the amount we pay for your medical treatment, or additional travel expenses. Great Lakes Insurance (Home Office) 3205 Peach Street. From the USA and Canada call toll-free on: +1 877 324 0460 From Mexico call: +1 819 780 0644 To make a claim on a policy beginning with either TA or TC For non-emergency claims, here's how to get in touch if your policy number starts with the letters TA or TC. Staysure is a trading name of TICORP Limited. . Reset Search. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. UK Contact Centres. - Saturday: 9am - 5:30pm Prices from just 219. 28703 San Sebastin de los Reyes Monday to Friday: 8:30am 8pm - Saturday: 9am - 5.30pm. Diabolical. Over 50s Travel Insurance Expats Travel Insurance Why StaysureBlog 0800 033 4902 Sales Team 01604 552925 Customer Services Opening Times Get in touch Call our UK contact centres free Opening Times Mon - Fri 8:30am - 8:00pm Sat 9:00am - 5:30pm Sun 10:00am - 4:00pm Travel Insurance Travel Insurance - Monday - Friday: 8.30am - 8pm. LONDON, UK 08 September 2022 Davies, the leading specialist, Tell us about your role and how you got to where, Last week saw extreme heat across both the UK and Ireland., Is the vehicle repair industry keeping up with the popularity of, You can select the Newsletters you wish to receive. You can also amend any misspellings, and correct ages, for anyone named on the policy. Why Staysure; Blog; Claims; Help and Support. Cover your car with us and join the 2 million people like you we're already looking after. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Registered address: 5thFloor, 20 Gracechurch Street, London, United Kingdom, EC3V 0BG Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Call our UK contact centres free. Georgia. For all other enquiries, please call 01708 339026. Registered office: Britannia House, 3-5 Rushmills business park, Bedford Road, Northampton, NN4 7YB. Petsure is part of the Staysure Group which includes trusted travel insurance brands like Staysure. Between January and August 2022, we settled over 30,000 claims and paid out over 23 million. Cancellation applies for booked trips taking place within the period of cover that you are forced to cancel and of which you were unaware at the time you booked your trip or purchased the cover (whichever is later). You cannot add new travellers to your policy. Medical costs/emergency assistance, 24 hours a day: 0333 333 9669. Or if calling from outside the UK +44 1604 552 860. Travel with confidence with award-winning Travel Insurance for your next break. ROCK has rapidly established a reputation as a smart and easy-to-work-with business. If the intended departure of your first outward or final inward journey is delayed as a result of one of the reasons listed in your policy wording, or abandonment of your trip if you are delayed for more than 12 hours. Company number: 06479822 | . AXA works with a number of partners to underwrite insurance products in the UK and across the world, and each product has its own Customer Service and Claims team. *Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. Keeping it personal with tech-driven, people-centred claims solutions, tailored to you, Our global team of more than 5,500 professionals operate across the UK, Ireland, the US, Canada & Bermuda. If you want to claim for multiple sections of the policy (eg: cancellation, and lost of baggage) you have to phone a specific number, which directs you to their website. If you have a medical emergency and need our help while youre away, you can call our 24/7 Medical Emergency Helpline on the numbers below. To make a claim relating to cancellation, call 01403 288 410. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Check out what 271,027 people have written so far, and share your own experience. - Monday - Friday: 8.30am - 8pm Available 24/7, from anywhere in the world, on any device, its the easiest way to view your documents or to make any changes. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. ERGO Seguros de Viaje Select your location and related market below and a member of our team will be in touch. Reasonable additional travelling and accommodation expenses necessarily incurred to reach your overseas destination or to return to the United Kingdom by the most direct route. You can make simple changes to your medical conditions online. Please enable it to continue. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Claim forms by post How do I know if I'm covered to make a claim? To obtain a quote through our UK call centre for an AllClear Gold, AllClear Gold Plus or AllClear Platinum policy please call 0800 848 8608. You can expect to hear from us within 5 working days of submitting your claim. Opening Hours. By clicking Submit you agree to receive email from Davies. If you become legally liable for accidental bodily injury to, or the death of, any person and/or accidental loss of or damage to their property. Davies indicated they "hoped" to settle claims 22 September, that date is now well past. 4.95. Travel Insurance 0800 033 4902 Sales Team 01604 552925 Customer Services Opening Times My Staysure Everything you need, on any device Change your destination, move your travel dates or upgrade your policy, My Staysure is always there. We will do everything possible to ensure that you receive a high standard of service. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. If you already have your policy details to hand, you can also visit our Claims page. To process your claim, well ask for supporting information from you such as receipts and other documents. Speak to our claims team if your travel provider/airline/credit card company can't offer you a refund. You have 21 days to contact the Doctor about arrangements for you to see the report. Allegany Insurance Group. Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. If you have any queries in the meantime please don't hesitate to contact us on customer.care@davies-group.com or call on 0344 856 2015. Was promised that claim would be settled by 21st Oct and also . Opening Times. Great value holiday and travel insurance for individual trips anywhere in the world. %PDF-1.6 % . Were available during the following times: We offer travel insurance policies that provide cover for a wide . Staysure claims can be made over the phone to their emergency or general claims line or via their online claims process. For the relevant contact information, please select your reason for claiming below. If you need to cancel your policy please click here. (Madrid), Espaa. Adirondack Insurance. Watch our short film featuring two Staysure customers, Denise and her husband Michael, and how Staysure helped them when an accident meant that their holida. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. . After all, having something go wrong on your holiday is bad enough without worrying about your claim. First name* Last name* Email address* Contact number* Address Line 1* Address Line 2 City* Region* Postal Code* Country* Claim reference number Who is your insurer? Travel with confidence with award-winning Travel Insurance for your next break. Your My Staysure account allows you to manage your travel insurance policy at a time that suits you. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Find out if they are legitimate & Safe. If you want to claim for cancellations however, you need to fill in a paper form and post it to them! . Great teamwork keeps loss adjuster moving in floods. Staysure Expat Claims 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: +44 (0)1403 289162 Fax: +44 (0)1702 427173 email: info@csal.co.uk / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent communication. Claims. | Read 220,881-220,891 Reviews out of 220,891 Find the contact details including Staysure Complaints email & phone number with Resolver. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Get all the details about their fees, rates, costs, and complaints on platforms like yelp, Reddit, BBB, and much more on InsuranceCheck : +49 (0)89 244455270 Fax. - Sunday: 10am - 4pm. 1) Check your policy documents: Check the details of your policy to see if the facts fit the reason for the rejection. Claim Enquiries. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Please note this section of cover is only included with Comprehensive policies. Staysure Expat . Am I eligible for Staysure travel insurance? endstream endobj startxref Travel with confidence with award-winning Travel Insurance for your next break. Available 24/7, it's the easiest way to view your documents or to make any changes. Please contact us directly by using the details provided. We'd like to hear from you. Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665 and is an Introducer Appointed Representative of the following: 1. Europe, S.L., Agencia de Seguros Exclusiva, an Exclusive Agent of ERGO Seguros de Viaje, (Registered 1-877-365-8693 1-877-365-8693. report claim. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. Customer Services Manager, We enhance our service with technology to deliver cost and time savings to our customers. If you need to make a claim on your insurance, please start by checking your Validation Certificate to confirm your policy number. Please notify our customer services team on +34 952 010 024. 903 0 obj <>/Filter/FlateDecode/ID[<01E587B3B8DEA44B9D543C681C3BB2BD>]/Index[878 42]/Info 877 0 R/Length 122/Prev 278748/Root 879 0 R/Size 920/Type/XRef/W[1 3 1]>>stream *Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). Britannia House, Calling from USA: +1 844 780 0639 This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Get a Quote today. kath.mainon@davies-group.com Peter Haran CEO - Claims Solutions, Ireland peter.haran@davies-group.com Lesley Johnson Chief Operating Officer - Casualty and Motor, including VRG lesley.johnson@davies-group.com Russell Crewe Chief Operating Officer - Property russell.crewe@davies-group.com Rhys Williams Chief Growth Officer Great Lakes Insurance SE Kniginstrae 107 80802 Mnchen Germany Visiting address Mandlstrae 5 80802 Mnchen Germany Tel. Staysure travel insurance: how can I claim? Search Insurance Carriers. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. I have been waiting since the end of June. If you would prefer you can contact our customer services team on 0333 006 8033 Or if calling from outside the UK +44 1604 210 845 Opening Hours - Monday - Friday: 8.30am - 8pm - Saturday: 9am - 5.30pm - Sunday: 10am - 4pm Bank Holiday Opening Hours: Find Staysure in Northampton, NN4. Date of experience: April 23, 2023. . We appreciate your patience as we continue to help as many people as we can. +1 844 780 0639 Calling from the rest of the world? For further details about how your information will be used, please visit our Privacy Policy and Terms and Conditions. For medical emergencies abroad call (+44) 1403 288 414 or +1 844 780 0639 in America and Canada. Sat. Calling from outside the UK: +44 1403 288 414 Calling from USA: +1 844 780 0639 Calling from Canada: +1 819 780 0639 Calling from the UK: 01403 288 414 How do I find more help? Log in Log in Staysure complaints. If you would just rather speak to someone over the phone, you can call our Claims team on 01403 288 410 You can expect to hear from us within 5 working days of submitting your claim. Can I claim on behalf of someone else who has a policy? Great Lakes: Specialty insurance solution provider backed by Munich Re. ERGO Seguros de Viaje Staysure Expat travel insurance, a trading name of Avanti Group Solutions, is administered by Howserv Calling from Canada: +1 819 780 0639 office: Av. 9:00am - 5:30pm. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Find Staysure in Northampton, NN4. 308-314 London Road, Hadleigh, Benfleet, Essex, SS7 2DD. Please note this section of cover is only included with Comprehensive policies. You're in good company. For existing esure Car Insurance customers, when you, or anyone permanently living in the same residential address as you insures additional cars with us direct online we'll discount each new policy by 10%*. %%EOF If you need to make a claim - please see page 46 for our claims procedures. Log into your My Staysure account to make changes to your marketing preferences. Staysure Support. Registered office: Britannia House, 3-5 Rushmills business park, Bedford Road, Northampton, NN4 7YB. If you need to make a claim, having an Excess Waiver means you won't have to pay any excess from your own pocket for each item you're claiming for. It is possible to amend certain sections of this policy; however an additional charge may apply. Available 24/7. Either a) the immediate direct early return from your trip to your home country, or b) being a hospital in-patient outside your home country for a period in excess of 48 hours. Staysure Customer Service Team - Staysure Sales Team 01604 552925 Customer Services Opening Times Staysure Customer Service Team Get in touch with us if you'd like to make multiple changes to your policy. Log into your My Staysure account to find your quotes, current policies and past policies youve held with us. Staysure Claims 308 -314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: 01403 288410 Fax: 01702 427173 email: info@csal.co.uk / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent communication. Opening times. This information will vary depending on the type of claim you are making. To ensure you contact the correct team, please select how you purchased your travel insurance policy: Directly with AXA Through your travel company, bank, or another provider Opening times: Monday to Friday 8.30am - 5.30pm (excluding bank holidays) Switchboard For anything else contact our Switchboard who will help, they may ask for a policy or claim number when you call. Staysure is a trading name of TICORP Limited. Calling from the USA or Canada? Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. (2) Subject to eligibility. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Get in Touch The Office Address: Reactive Claims Ltd, PO Box 353, Alton, GU34 9LE, United Kingdom Email: info@reactiveclaims.com Phone: 01420 383010 Business Hours Monday - Friday - 9am to 5pm Saturday - Closed Sunday - Closed If you are not satisfied with the service received please forward details of your complaint to: Customer Services Department Locations; Great Lakes Insurance SE Customers; . If you already have your policy details to hand, you can also visit our. 1-800-887-9497 1-800-887-9497. report claim. Bedford Road, This site requires JavaScript to function properly. endstream endobj 879 0 obj <. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. We use cookies on our website. We will pay up to 50 after the initial 24 hours (up to a total of 150 after 48 hours) if your baggage is certified by the carrier to have been lost, or misplaced on the outward journey of a trip. If you require another copy of your policy, have lost, or have not received your documentation, please email edocs@allclearinsurance.com This can help put your mind at ease to check youre covered and to confirm the information youll need to provide us with. Read 100 reviews, get contact details, photos, opening times and map directions. Inspop.com Ltd for the introduction of non-investment motor, home, travel and pet insurance products (FRN 610689). It is possible to amend certain sections of this policy; however an additional charge may apply. You can select the Newsletters you wish to receive. Youll be able to view, download and print any documents you need for your trip away. Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. Making a claim on your policy - Staysure Support Staysure Support Claims Making a claim on your policy Making a claim on your policy How do I make a claim? This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Northampton, NN4 7YB. * Claim details* (please submit as much . Av. 0800 096 6233 (If you are dialling outside of the UK please call us on +44 1793 511 227) This site requires JavaScript to function properly. Car insurance could be cheaper than you think. Reasonable additional travelling and accommodation expenses necessarily incurred to reach your overseas destination or to return to the United Kingdom by the most direct route. Easy access to all your quotes, policies and documents, Upgrade your policy with optional extras, Amend your policy any time you want. Where you have a valid claim and your medical expenses exceed 350 we will look to settle the . Contact details for all offices are below. Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. telephone, email, post or via SMS. The claim department is unprofessional when call it took almost an hour for someone to answer your call at which they took your contact number and promise to call back in 72 hours. Find out about the company and our high-performance agency, coinsurance and single-risk solutions. When the Claim Form is received we aim to process it in five working days. Travel with confidence with award-winning Travel Insurance for your next break. For further details about how your information will be used, please visit our Privacy Policy and Terms and Conditions. Staysure is a trading name of TICORP Limited. Select your location and related market below and a member of our team will be in touch. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Car insurance. If you need to make a claim for the loss, theft or damage of your baggage, you'll need documentation to support your claim. Claiming on your Expat Travel Insurance is straight-forward and we like to try and make it as stress-free as possible for you. read more. 814-456-0498. Updated. E.g. I waited 72 hours and 3 weeks later still waiting for that callback, I am advising the public take a look at the reviews they are real avoid avoid this company . 878 0 obj <> endobj Contact. Log in All in one place Easy access to all your quotes, policies and documents . Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). Submit a request Sign in Staysure Support; Claims; . Submit your details Submit a claim enquiry via our contact form. Website. (3) Direct online sales only. - Calling from within the UK: 0333 014 4512 Before calling, you should contact your travel agent and/or airline to seek a refund or to move your trip. Sat. Isla Graciosa, 1 We are proud that our efforts continue to be recognized year after year with a number of industry awards, such as the British Travel Awards and The Personal Finance Awards. Get in touch with us if youd like to make multiple changes to your policy. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. 877-AAA-GLIA. Log into your My Staysure account to upgrade your policy: There may be an additional fee to increase your level of cover, but theres no admin fee to make these changes. | See a full list of Davies companies. Well need this information to check your policy and begin to process your claim. Get started Already got an account? Excludes esure Flex policies. hbbd```b``3@$dL` Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. We've covered over 7 million people so far with insurance and have over 15 years' experience. Yes, you can do this easily on your My Staysure account. We sell direct to consumer, direct to business and through partnerships with leading brands. Great price for insurance that met my needs. Defaqto has given our car insurance a 5 Star . Before you claim Before you contact us, you'll need to have the following to hand to help you submit your claim: Your Validation Certificate so you have your policy number to hand. By clicking submit, you consent to allow Davies to store and process the personal information submitted to provide you with the information requested. The excess amount is shown under each section in the table of benefits in your policy wording. You, or someone on your behalf, should contact us within 48 hours if you have been admitted to hospital. We paid out over 23 million in claims to over 30,000 customers between January-August 2022. Staysure is a trading name of TICORP Limited. Claims Solutions Legal Solutions Insurance Services Consulting Technology About Davies All. By clicking submit, you consent to allow Davies to store and process the personal information submitted to provide you with the information requested. You'll need your validation certificate and any documents that support your claim. Never had to claim as yet but confident they would be helpful if we did. Call our contact centre on +34 952 010 057. Claims Enquiries There are different ways you can contact our claims team: Call Us Call us via our dedicated claims telephone lines. If you prefer to print the forms and complete by hand, you can scan the completed forms and email to the above address or post your completed form to: CSA Travel Claims 308 - 314 London Road Hadleigh, Benfleet Essex SS7 2DD We're so passionate about covering pre-existing conditions that we're now . If you need more help, please visit our FAQ Help Centre. Search for Insurance - Other near you on Yell. Many Thanks. You can find all the information you need to make a claim in your My Staysure account. If you need to make a claim, we'll make it as easy and stress-free as possible. Opening Times. There may be an additional fee to increase your level of cover, but theres no admin fee to make these changes. Were here to help make your claim journey as easy and stress-free as possible. CSA Claims. On My Staysure, you can update your address and contact details, including telephone number and email address. With customer experience (CX) transforming so rapidly Adjusters expertise on complex third-party property damage claim helps secure contract extension. The Davies telephone number rings and rings but no-on ever answers. This site requires JavaScript to function properly. read more. 9:00am - 5:30pm . OUR SOLUTIONS Claims Solutions Legal Solutions Insurance Services Consulting Consulting Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. By clicking Submit you agree to receive email from Davies. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Get in touch How we've helped our clients Digital solution slashes claim lifecycles in half and delivers memorable customer experience - Sunday: 10am - 4pm. Staysure is a trading name of TICORP Limited. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Calling from the UK: 01403 288 414. Money Savers; . It's quick and easy to submit your claim online. If you change your destination to a different geographical region that is deemed higher risk by our underwriters, there may be an additional fee for cover. Company number: 06479822 | Registered address: 5th Floor, 20 Gracechurch Street, London . If you need to cancel your policy please click here. Awaiting surgery, a procedure, or is awaiting to be discharged from any post-procedure check-ups, Undergoing or awaiting any tests, test results (including for COVID-19), investigations, chemotherapy, radiotherapy or dialysis, Has any undiagnosed symptoms and/or an unresolved infection. By clicking submit, you consent to allow Davies to store and process the personal information submitted to provide you with the information requested. We dont think claims should be rushed, so we deal with each with the same care and attention they deserve. 4. Read Staysure Travel Insurance Reviews of 2023. The loss or theft of your baggage should be reported to the police, and if relevant, your airline too. Staysure contact info: Phone number: +44 8082812173 Website: www.staysure.co.uk What does Staysure do? We deliver innovative propositions for a diverse selection of companies, with a focus on travel, gadget and commercial insurance. If you need more help, please visit our FAQ Help Centre. . Sunday: 10am 4pm Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Your original holiday destination was covered by a European policy, but your new destination is listed as a Worldwide policy destination. Telephone Hours (UK Time) Mon - Fri: 8:30am - 8pm ; Sat: 9am - 5:30pm; . Staysure Expat Claims 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: +44 (0)1403 289162 Fax: +44 (0)1702 427173 email: info@csal.co.uk / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent When the Claim Form is received we aim to process it in five working days.