Cash is not accepted Upgrade to a high-floor room for exclusive Club Lounge access and views of downtown. For the best room deals at Sheraton Raleigh Hotel, plan to stay on a Tuesday or Thursday. Overall it was a very good stay there were a few items that were brought to the attention of the staff and they were corrected in a prompt manner. The customer service at check out was very professional, quick, courteous. Private bathrooms with showers feature complimentary toiletries and hair dryers. Oversize vehicles may be parked in a nearby parking garage for USD 40 per day. Sign up and we'll send the best deals to you. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. Can I keep my car parked on the property for my all day conference even though Ive checked out? Experienced catering staff, specializing in weddings . She said she could not come back to clean and asked me to initial her paperwork. Such nice men. I am guessing they do that to protect the restaurant located in the. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Look for Sheraton Hotels in the heart of cities all over the world. Lock in a great price for your stay. I love the elegant lotions and hand soaps. Since opening on June 4, 2010, The Red Hat Amphitheater has become a beacon for live entertainment in the Southeast. The hotel also boasts over 18,000 sq feet of flexible meeting space comprised of 14 different meeting rooms. We have lowest special group rates and discounts for any type or group size. The rooms where we held our meetings were quite cold. This hotel was highly rated for its very comfy beds. This Sheraton Raleigh Hotel's check-out time is 11:00 AM. The room was very clean and a decent size. Staff were great: helpful and engaged. I needed to porint some handouts for a presentation I was giving, and had to drive to a cope center to make them. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Sheraton Raleigh Hotel that suits you best. Extras include a seating area and tea- and coffee-making facilities. Please note a separate tray charge will apply. 353 luxurious rooms, 18,000 sq. Reviews are most valuable when they are original and unbiased. We've created spaces to connect in unique and innovative ways. I liked everything about this Sheraton. I have shared with my leadership team in hopes of correcting these issues as we move forward. There are 353 rooms at Sheraton Raleigh Hotel, each providing all the essentials to ensure a comfortable stay. Please note that all Special Requests are subject to availability and additional charges may apply. Over half of this space has natural light with floor to ceiling windows, and two rooms with private balconies which gives your meeting guest a chance to step out for some fresh air and take in the sights and sounds of downtown. Guests with existing Sheraton Raleigh Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. To order food please use our online ordering service below: Safe Stay: Sheraton Raleigh Hotel has enhanced cleaning and safety measures in place, and follows the Commitment to Clean (Marriott) cleanliness and sanitization policy. Book Sheraton Imperial Hotel Raleigh-Durham Airport/RTP & Save BIG on Your Next Stay! Wilmington, DE 19801 You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Overall it was a very good stay there were a few items that were brought to the attention of the staff and they were corrected in a prompt manner. Safety Document Provided by Northstar Travel Group, $139.00 Pretty standard quality for Sheraton., I liked everything about this Sheraton. See more questions & answers about this hotel from the Tripadvisor community. Our Sheraton Signature Sleep Experience pairs well with room service and flat-screen TVs with HBO. Our bed was comfy and the temperature of the room was great. Certain services and amenities may be reduced or unavailable as a result. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. Is parking available at Sheraton Raleigh Hotel? To edit a review youve already submitted, please contact our Customer Service team. We rigged it closed with the TV remote. Work out in our brand-new Sheraton Fitness center before heading up to your city-view hotel room. The room was amazing. We have more than 70 million property reviews, and they're all from real, verified guests. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Copyright 19962023 Contributions should be appropriate for a global audience. grout in the shower is old and yellow, shower head is new, but valve is very old and very hard to adjust you basically got cold or scalding hot and not much in between, but the furniture in the room itself was nice. 421 South Salisbury Street, Raleigh, NC 27601, United States of America, Sheraton Raleigh Hotel has been welcoming Booking.com guests since Feb 1, 2012, Club lounge access, Guest room, 1 King, High floor, Club lounge access, Guest room, 2 Queen, High floor, Club lounge access, Executive Suite, 1 King, Sofa bed. it. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. In 1998, ITT Sheraton was acquired by Starwood Hotels & Resorts Worldwide Inc and in 2016 was purchased by Marriott International, which has made Sheraton Hotels one of the largest hotels and resort companies worldwide. USA, 1000 N. West Street She took our luggage and pointed out the bar and lobby area where we could hang. Upgrade to a high-floor room for exclusive Club Lounge access and views of downtown. They asked for these things but havent received them yet. 420 Fayetteville St, Raleigh, NC 27601. Our bed was comfy and the temperature of the room was great. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Start your morning with a full American breakfast and cup of espresso at Caf Siena. He looked inside the door and didnt see it. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Raleigh Hotel and KAYAK will provide you with prices from a huge range of travel sites. Parking was very convenient and covered., The room was amazing. Hotel chain/brand: Just steps from the Raleigh Convention Center and the Progress Center for the Performing Arts Streamline the workday with our free Wi-Fi, full-service business center and innovative event venues. The next morning as i figured, based off of the tone of the individual on the phone I spoke to there sat my original iron. SHERATON RALEIGH HOTEL - UPDATED 2023 Reviews & Price Comparison (NC) - Tripadvisor United States North Carolina (NC) Raleigh Raleigh Hotels Sheraton Raleigh Hotel 307 reviews #43 of 98 hotels in Raleigh Review Save Share 421 S Salisbury St, Raleigh, NC 27601-1730 1 (919) 834-9900 Visit hotel website Check In / / Check Out / / Guests Staff very helpful and friendly. Had to call twice before some were brought up. Search for Sheraton Raleigh Hotel discounts in Raleigh with KAYAK. Through our exhibits, programs, and field experiences, we provide visitors with opportunities to get up close and personal with science and nature. Conshohocken, PA 19428 Asked if she could bring up. There are more places to choose from in the, Frequently Asked Questions about Sheraton Raleigh Hotel. The restaurant was very good as well. Something went wrong. That said, it's pretty standard Marriott room service fare from what I remember from glancing st the menu. Apply for the Job in Hotel Restaurant Server (FT) at Raleigh, NC. There was not a single towel in our bathroom, something Ive never experienced before. Please call our 24/7 Customer Call Center at. 5425 Wisconsin Avenue | Suite 700 Rate your experience! 353 luxurious rooms, 19,663 sq. overall it was nice and it was easy to get to the convention center. Upgrade to a high-floor room for exclusive Club Lounge access and . Good location with a nice view. The hotel was in a great location. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Ideally, we would publish every review we receive, whether positive or negative. North Carolina State University is 4 mi from Sheraton Raleigh Hotel, while Raleigh-Durham International Airport is 25 minutes drive away. No magazine, no pen or pencil or pad. Stay elsewhere. Nowthe bad parts. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. That there was a bar and restaurant in the property. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. (We like it cold). Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. In his role, Ryan will enhance our decade-long commitment to environmental sustainability and PMs core value of Respect for one another, our guests, communities, and the planet. Parking was very convenient and covered. Sip a hand-crafted cocktail on the largest open-air patio in Raleigh or sit at the bar and try local draft beers from Aviator, Big Boss and Red Oak Brewing Company. Which is it? Weve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program making it easier for you to experience the world more sustainably. A flat-screen cable TV, desk, and en suite with free toiletries are found in all the rooms at the Sheraton Raleigh Hotel. Non-smoking rooms Suites Family rooms Good to know HOTEL CLASS HOTEL STYLE Green Mid-range Languages Spoken English, Spanish Hotel links Visit hotel website Special Offer: Bed and Brews Pkg Hotel deals Location 1200 Hurricane Alley Way, Raleigh, NC 27607-3626 1 (844) 631-0595 Getting there Raleigh-Durham Airport 7 mi See all flights Just steps from the fun and energy of downtown Raleighs bars, clubs, galleries and restaurants, this 5,000-seat venue blends the state-of-the-art with the simply convenient. Sometimes the hotel may charge pet fees or have weight limit on pets. Check in was fast and helpful. Contributions should be appropriate for a global audience. One coffee Let me start with the positives. Conveniently located restaurants include Bida Manda, Big Ed's City Market Restaurant, and Sitti. This property is taking steps towards becoming more sustainable. For $300+ per night, I would not stay there again. Based on recent averages, the price for tonight can start at 149. $229.00. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Sheraton Raleigh Hotel is 10.9 miles from Raleigh-Durham. Great linen package Location Staff Bedroom cleanliness Parking, Outdated dirty bathroom Tiny tub Running toilet Slowwwwww elevators $400.00 credit card hold Water pressure weak, North Carolina Museum of Natural Sciences, Residence Inn by Marriott Raleigh Downtown, The Casso, Raleigh, a Tribute Portfolio Hotel, Red Roof PLUS+ Raleigh Downtown - NCSU/Conv Center, 45 more Sheraton Raleigh Hotel deals from $154, Check in anytime after 4:00 PM, check out anytime before 11:00 AM. Coukld be a trasining problem or perhaps just a bad attitude. Sheraton Raleigh Hotel. What are some of the property amenities at Sheraton Raleigh Hotel? PositivesThe guy working the front where you pull up was very friendly and helpful. Jimmy V's Osteria + Bar, our on-site restaurant, offers traditional comfort food and pizzas cooked on a wood-fired oven. We have more than 70 million property reviews, all from real, verified guests. Directly across Salisbury Street convention attendees can find the Raleigh Convention Center, or an underground access is also available. It was like they tried polishing it but used jelly or something. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. This hotel is a work in progress. This property has told us theyre taking some steps towards sustainability that can have environmental and social impact. Sheraton Raleigh Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. The rooms were adjoining with a living room style in the second room. Absolutely inexcusable. I would not likely not stay here again if I had a choice. No armchair for comfort in room, only two drawers for clothing storage at ankle height, no dresser in room. Unlock Member Rates! As one walks out of the hotel onto Fayetteville Street they will find a bustling downtown with over 60 restaurants, bars, shopping options all within a 4 block radius of the Sheraton Raleigh. A percentage of the restaurants revenue is donated to the V Foundation. This service may contain translations powered by Google. Lounge access includes breakfast and light dinner in the evenings. I sincerely apologize and have reviewed with my housekeeping leadership to correct these issues. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Respect the privacy of others. We usually stay at the Raleigh Marriott, but the room rate was ridiculously high, so I tried the Sheraton, which is very close. Raleigh Convention Center - 0.2 km / 0.1 mi Raleigh City Museum - 0.3 km / 0.2 mi Red Hat Amphitheater - 0.4 km / 0.3 mi Duke Energy Center for the Performing Arts - 0.5 km / 0.3 mi Raleigh City Hall - 0.5 km / 0.3 mi Moore Square - 0.5 km / 0.3 mi Historic City Market - 0.6 km / 0.3 mi Shaw University - 0.6 km / 0.3 mi The Acorn - 0.6 km / 0.3 mi North Carolina State Capitol - 0.6 km / 0.4 mi North Carolina Theatre - 0.6 km / 0.4 mi CAM Raleigh - 0.6 km / 0.4 mi Supreme Court of North Carolina - 0.6 km / 0.4 mi Rogers-Bagley-Daniels-Pegues House - 0.6 km / 0.4 mi Marbles Kids Museums - 0.7 km / 0.4 mi, The preferred airport for Sheraton Raleigh Hotel is Raleigh-Durham International Airport (RDU) - 22.3 km / 13.9 mi. Hope this helps. Minimal contact with hotel personnel and other guests. As soon as I opened the door, she left but we were sound asleep when she knocked. Then another person from housekeeping came around 9:40 AM . Our hotel is within walking distance of amphitheaters, museums, restaurants and breweries. Learn how the Cvent Supplier Network works. Front desk and concierge staff were extremely helpful. First, the good. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. 9.3 +45 photos Swimming pool Free WiFi Extras include a seating area and tea- and coffee-making facilities. Additional sorting options might be available (by type of traveler, by score, etc). Guests can visit the fitness center for a workout or grab a bite to eat at Jimmy V's Osteria + Bar, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Check in was fast and helpful. Booking.com does not accept responsibility or liability for any reviews or responses. I stay in different hotels 3 to 4 times a week.The bottom of my iron had black stuff on, I called in the evening asking for a new one and stated I'll leave the iron I had outside the door just drop off the new one sometime in the night. No menu for the restaurant on site. Guests are required to show a photo identification and credit card upon check-in. The property is gorgeous and located so close to the concert venue, it was perfect! ft. of recently revitalized meeting and banquet space, full service restaurant, bar and room service, workout facility and Jacuzzi. Check in was fast and helpful. Spend time in the Sheraton lobby. There was no shower mat provided in the bathroom, which is pretty standard. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. The minimum age to check-in is 21. I was there for meetings and luckily I did wake up on time the 2 mornings. You'll either choose king room or two queens. (919) 834-9900 Website The property will be renovating from January 3 2023 to April 30 2023 (completion date subject to change). Contact accommodation for availability. The on-site restaurant, Jimmy V's Osteria + Bar, serves modern Italian dishes for breakfast, lunch and dinner and features Raleigh city center's largest outdoor covered patio. We stayed in a freshly renovated room and it reeked of paint. The room was amazing. ft. of recently revitalized meeting and banquet space, full-service restaurant, bar, room service and workout facility. No error found. Suite 200 Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. 421 S Salisbury St, Raleigh, NC 27601-1730 1 (844) 631-0595 Raleigh-Durham Airport Rental Cars See rental cars from $31/day Bida Manda min min minLebanese Brewery Bhavana min Nearby attractions Tobacco Road Tours 383 minSightseeing Tours Videri Chocolate Factory minSpeciality & Gift Shops Boxcar Bar + Arcade minBars & Clubs North Carolina Symphony An Accommodation may choose to reply to a review. Raleigh Union Station - 19 min drive Free airport shuttle Restaurants Cracker Barrel - 3 min drive Chipotle Mexican Grill - 17 min walk Panera Bread - 19 min walk Bojangles' Famous Chicken 'n Biscuits - 17 min walk McDonald's - 17 min walk View in a map About this property Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Daily cleaning, increased availability of sanitation products. Sheraton Built 1982 Renovated 2016 Total meeting space 20,155 sq. Cribs and extra beds aren't available at this property. Quiet. The bed was comfortable. Our lobby coffee shop offers snacks and drinks throughout the day. Located in the heart of downtown Raleigh, within walking distance to over 40 restaurants, nightlife, the State Capitol, museums, Martin Marietta Center for the Performing Arts and shopping. He said it is but you dont have a do not disturb sign up. Error: Booking.com does not accept responsibility or liability for any reviews or responses. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Order a hot tea or espresso in the morning and a strawberry smoothie in the evening. Raleigh Sheraton Hotel's premium amenities include a modern bar and an in-house restaurant. Currently, the company operates over 500 hotels globally, including Asia Pacific, North America, Europe, South and Central America, Africa, Middle East and the Caribbean. When booking more than 9 rooms, different policies and additional supplements may apply. This hotel was highly-rated for its very comfy beds. We hope to see you back again when your travel brings you to Raleigh. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Contact Info for Sheraton Raleigh Hotel 421 South Salisbury Street, Raleigh, NC (919) 834-9900 Facebook Website Message Vendor Wedding Vendors in Raleigh Raleigh Bridal Salons Raleigh Beauty Salons Raleigh Caterers Raleigh DJs Raleigh Florists Raleigh Reception Venues Raleigh Videographers Raleigh Wedding Bands Raleigh Wedding Photographers That means that you can always find a great deal for Sheraton Raleigh Hotel. I told him I was searching for ice bc I had no fridge and he told me I should have one bc my floor was just renovated, and to ask the front desk for one (he had his backpack on he was headed home before I asked for his help). The Sheraton Raleigh needs some caretaking: the aluminum panels inside the elevators were filthy; someone left a stack of hand towels on the floor in one of the elevators; the restaurant upon entry smelled like a sour mop. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. The room was large enough and very clean. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. Lamont and Jose in the concierge lounge were both lovely. Good location with a nice view. The hotel was in a great location., That there was a bar and restaurant in the property., Location is great and we were to walk everywhere. Cgeck, Thank you for sharing your positive comments about the hotel and recognizing our associates; we appreciate your valuable business and look forward to your return. Sound insulation between rooms was great. Good location with a nice view. Sheraton Raleigh Hotel is a part of Sheraton By Mattiott. Sheraton Raleigh Hotel has been welcoming Booking.com guests since 1 Feb 2012. If we find any, we delete them and, if necessary, take action against whoever is responsible. Shower shampoo and soap dispensers were both empty. A 24-hour reception and concierge services are available to the guests of the Raleigh Sheraton Hotel. Hotel chain/brand: It is as full of life and personalities as it is people who care for the collection, people who interpret the collection, and people who visit the collection.