14:52:37: Information - CInstallationManager::InstallPackage(3982) - Extracted Location found: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\\DxSetup.exe /silent 14:52:20: Information - CComponent::InitializeFromMsi(572) - The installed version is currently set to per machine version 14:52:30: Information - CEulaDialog::LoadEula(420) - Exiting from LoadEula Anyone any clue? Citrix workspace updater service failed to start, verify you have sufficient privileges to start system services - Windows 11 - 22.4.1.62. (Aviso legal), Este artigo foi traduzido automaticamente. 14:52:19: Information - CComponent::InitializeFromInstalledMsi(841) - Cache client version : 11.2.0.0 [CVADHELP-21128], Citrix Workspace app might display a blurred image when you press the Shift+F2 key multiple times in a user session with Desktop Viewer disabled. 14:52:20: Information - CUtility_MetaInstaller::CtxTerminateSSONSVRProcesses(485) - Terminate the process ssonsvr.exe Follow, to receive updates on this topic. [CVADHELP-22131], Compared to: Citrix Workspace app 2203.1 LTSR CU1. Citrix Analytics is unable to receive network related metrics from end users. 1999 - 2023 Citrix Systems, Inc. All Rights Reserved. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_zh-CN.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_zh-CN.dll Navigate to Computer Configuration > Windows Settings > Security Settings > Local Policies >User Rights Assignment. 14:52:39: Information - CInstallationManager::InstallComponent(2696) - Component Install Commandline: REBOOT=ReallySuppress MSIDISABLERMRESTART=0 MSIRESTARTMANAGERCONTROL=0 ARPSYSTEMCOMPONENT=1 NEED_RECEIVER=n TROLLEYINSTALL=1 ALLUSERS=1 ALLOWCEFBINARYINSTALL=1 CUSTOMERREBRANDINGENABLED=0 SHORTCUTBRANDEDNAME="Citrix Workspace" 14:52:37: Information - StopDriverFilterService(3941) - Trying to stop driver service : ctxusbr (269) - Message Box shown to user: Service 'Citrix . GOOGLE LEHNT JEDE AUSDRCKLICHE ODER STILLSCHWEIGENDE GEWHRLEISTUNG IN BEZUG AUF DIE BERSETZUNGEN AB, EINSCHLIESSLICH JEGLICHER GEWHRLEISTUNG DER GENAUIGKEIT, ZUVERLSSIGKEIT UND JEGLICHER STILLSCHWEIGENDEN GEWHRLEISTUNG DER MARKTGNGIGKEIT, DER EIGNUNG FR EINEN BESTIMMTEN ZWECK UND DER NICHTVERLETZUNG VON RECHTEN DRITTER. 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = NoRepair, Value = Yes 14:52:37: Information - CInstallationManager::CleanOldUpdaterBaforeUpgrade(1015) - Cannot open existing package Software\Citrix\Receiver. It's always related to entryprotect.sys. 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\SELFSERVICE. You can suppress this certificate prompt by adding the following registry: HKEY_LOCAL_MACHINE/SOFTWARE/Citrix/Dazzle or HKEY_CURRENT_USER/SOFTWARE/Citrix/Dazzle, HKEY_LOCAL_MACHINE/Software/Wow6432Node/Citrix/Dazzle or HKEY_CURRENT_USER/Software/Wow6432Node/Citrix/Dazzle, If Client USB device redirection is disabled in an existing session and you start a new session with the redirection enabled, the redirection might not work. 14:55:12: Information - SuppressWarningMessageBox(213) - SuppressWarningMessageBox: Entry 14:52:19: Information - CApp::InitializeLog(1840) - * Build Date: Mar 31 2022 Error = 2, Hence searching in HKCU) /help - Displays this usage information 15:00:14: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Installation unsuccessful. (Key not present.) 14:52:37: Information - CApp::IsRequireToInstallVCRedist(2556) - Checking for installed VC Redist Some of the Cloud Software Group documentation content is machine translated for your convenience only. Transform File Name = AppProtection.mst 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {CD29FC30-092F-4B47-82C8-F08F36863C45} Transform File Name = ICAWebWrapper.mst 0 x Follow, to receive updates on this topic. With this fix, a sign-in page appears when you log off from Citrix Workspace app for Windows. 14:57:21: Information - CApp::MessageBoxShow(285) - Message Box result: 4 14:52:34: Information - CAppProtectionDialog::OnInitDialog(101) - In CAppProtectionDialog::OnInitDialog() Citrix Workspace In the details pane, double-click Log on as a service. 5. 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {F59A37E7-244E-4BCB-BF33-183F357F4C31} (Key not present.) 14:52:19: Information - CApp::InitializeResourceModule(2035) - Resource Module Path 2: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\en-US\TrolleyExpressUI_en-US.dll try again 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_ja.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_ja.dll 14:52:19: Information - CApp::InitializeResourceModule(2023) - Processing Resource Module Path: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = SSON, Name = , Family = , Version = 22.4.1.30, GroupID = XenAppSuite, DisplayName = Single Sign on, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {22FBF0A5-1222-41C8-9C86-EBF8A062F782}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SSONWrapper.msi, InstallOrder = 08, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SSONWrapper-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False The Desktop Viewer toolbar might not be visible when you open the virtual desktop from custom portal stores. [CVADHELP-20742, CVADHELP-21277], A published application might open in a non-visible state when you start the application. 14:52:19: Information - CConfigurationManager::LoadGroup(836) - Group: ID = XenAppSuite, DisplayName = XenApp Plugin Suite, Description = These installations are shared for all products using the XenApp Plugin. 14:52:19: Information - CResourceManager::ProcessResources(186) - Processing Resources: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\en-US I was using the default settings recommended by my motherboard, so 3200 MHz with 14-14-14-34 timings at 1.35V. This issue occurs when you add the store URL through GPO or command line and includes / after discovery, for example, https://sales.example.com/Citrix/Store/discovery/;On;Store. If possible, please share the dump with us. (Esclusione di responsabilit)), Compared to: Citrix Workspace app 2203.1 LTSR CU2, The Local App Access feature might fail to work for user devices installed with the Italian language operating system. 14:52:37: Information - CInstallationManager::CleanOldUpdaterBaforeUpgrade(1065) - Cannot delete the outside subkey InstallDetect. 14:52:37: Information - CInstallationManager::CleanObseleteMSIBeforeUpgrade(1767) - m_PMInstalledClientProductCode= ,m_PUInstalledClientProductCode= information, see Knowledge Center article CTX477888. 14:53:10: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = vc_redist.x64.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\vc_redist.x64.exe 14:52:19: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\USB. Citrix workspace updater service failed to start, verify you have sufficient privileges to start system services - Windows 11 - 22.4.1.62 . 14:52:20: Information - CComponent::InitializeFromInstalledMsi(841) - Cache client version : 11.2.0.0 Complete the following procedure to fix the .NetworkFramework value: Caution! (Key HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CitrixOnlinePluginFull not present or cannot be accessed. entry protect driver failed to start citrix por Lenovo ThinkSystem SR590 is a 2-socket 2U rack server for small businesses up to large enterprises that need industry-leading reliability, management, and security, as well as balancing performance and expandability. (Key not present.) 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = MicrosoftEdgeWebview2Setup.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\MicrosoftEdgeWebview2Setup.exe 14:52:37: Information - FixCacheOfflinePluginRedistForCPR227754(3749) - Checking the vcredist MSI name key Did you get anywhere with this? 14:52:20: Information - CApp::Run(1539) - CApp::Run(): pre-mainDialog This Preview product documentation is Citrix Confidential. Installation constantly failes with the error message mentioned. 14:52:37: Information - CProgressDialog::OnInitDialog(133) - In CProgressDialog::OnInitDialog() Citrix Workspace I'm running G.Skill Trident Z RGB DDR4, 4x8GB, 3200MHz, CL14 (F4-3200C14Q-32GTZR) memory in quad-channel. 14:52:37: Information - Execute_CleanupEXE(1280) - Got the Binary path with return code : 2 14:52:19: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\ICA_Client. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} 14:52:20: Information - CPreserveRegistry::ExecuteExports(374) - Starting Execution for exporting Registry Keys 14:52:20: Information - CComponent::InitializeFromInstalledMsi(841) - Cache client version : 11.2.0.0 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EnvInfo.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EnvInfo.dll 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = UsageText, Value = Supported parameters: 1999 - 2023 Citrix Systems, Inc. All Rights Reserved. 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\SELFSERVICE. After the change, XenApp locates the correct version of cmstart.exe . 14:52:20: Information - CApp::DumpComponents(3087) - Component: ID = USB, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = USB, Description = These installations are specific to XenApp., ProductCode = {BA0B2832-5341-423E-9200-BF2DA2B38F8C}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\GenericUSB.msi, InstallOrder = 03, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-GenericUSB-20220511-145219.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:37: Information - CApp::IsDotNetInstalled(2519) - Checking if .NET Framework is present with Min Release No 528040 If the browser name (BrowserName) of a published application contains multibyte characters, the application might fail to launch. 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = CitrixWorkspaceBrowser, Name = , Family = , Version = 98.1.2.20, GroupID = XenAppSuite, DisplayName = CitrixWorkspaceBrowser, Description = These installations are specific to XenApp or XenDesktop., ProductCode = , UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = True,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\mini_installer.exe, InstallOrder = 15, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-mini_installer-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = mini_installer.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\mini_installer.exe Be sure to back up the registry before you edit it. 14:52:37: Information - CInstallationManager::CleanObseleteMSIBeforeUpgrade(1767) - m_PMInstalledClientProductCode= ,m_PUInstalledClientProductCode= On the next screen, select the Driver tab and click on Roll Back Driver option. 14:52:20: Information - CPreserveRegistry::savePlugins(620) - The registry value: VirtualDriverEx was not found 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} [CVADHELP-21728], Using auto client reconnect might delay connecting to a session. 14:52:37: Information - AppProtectionHelper::isAppProtectionInstalled(377) - Check is AppProtection Installed (Key not present.) 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Localized_ko.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Localized_ko.xml (Key not present.) [CVADHELP-22116], With the Selfservicemode set to false, the stores added might not be refreshed correctly after opening Citrix Workspace app. 14:52:19: Information - CApp::InitializeResourceModule(2034) - Resource Module Path 1: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\en-US\TrolleyExpressUI_en.dll 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = NoModify, Value = Yes 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = WebHelper, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = WebHelper, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {FDEE55AD-66D0-423C-8851-273FAAB5CD65}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\WebHelper.msi, InstallOrder = 11, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-WebHelper-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False The Citrix Discussions Team. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} 14:52:20: Information - CApp::ProcessIsElevated(3714) - Process is elevated. 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {4D46B3A6-67F5-4385-86D2-8E769EA07827} Usually when starting an application while NOT being connected to remote desktop. 14:52:20: Information - CApp::ReadInstalledPackageVersion(2510) - No existing package. 14:52:19: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\USB. [CVADHELP-20655], When you add a disabled store through a GPO and a different store from the same StoreFront server through a GUI, a loading screen might appear and adding an account might fail. Welcome to the Citrix Discussions. 14:52:37: Information - CComponentManager::DeselectComponentsPerCommandlineOptions(396) - Entering DeselectComponentsPerCommandlineOptions. 14:52:20: Information - CApp::IsRequireToInstallVCRedist(2556) - Checking for installed VC Redist Transform File Name = SelfServicePlugin.mst 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = dualpk.cab, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\dualpk.cab 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} 14:52:37: Error - CInstallationManager::GetInstallLocation(948) - Cannot read the install folder registry key value SOFTWARE\Citrix\Install\ICA Client\InstallFolder (Value not present.) As a result, you might later be able to start Citrix Workspace app without entering any credentials. 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {0A53DA4C-4795-43FD-AC16-0FFA2B93180B} 14:52:20: Information - CApp::DumpComponents(3087) - Component: ID = SSON, Name = , Family = , Version = 22.4.1.30, GroupID = XenAppSuite, DisplayName = Single Sign on, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {22FBF0A5-1222-41C8-9C86-EBF8A062F782}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SSONWrapper.msi, InstallOrder = 08, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SSONWrapper-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:37: Information - CInstallationManager::InstallComponents(1931) - Cleaning Obselete MSI's if any still installed on client machine. [CVADHELP-21582], The screen might display the authentication pop-up window on the upper left corner instead of displaying on the center.