Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device. Uninstall and reinstall your printer Step 4. 03/30/2023: Product Advisory for EF50 F1.2 L USM. Remember that certain third-party cartridges may cause problems, too, so try genuine cartridges from the printer manufacturer to see if they work better. Figure 1: USB Connector. Thats it the full list of fixes for Canon printer not printing issue. In some programs, like Google Chrome, you may even need to click See More for a full list of connected printers. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. After connecting your Canon printer to Windows, to ensure it works properly, you need to install a proper driver. It fixes the problem immediately. We use cookies to give you the best possible experience on our website. If you're flexible about where you store your printer, your best bet is to remove it from the Wi-Fi network entirely and hard-wire it to your router. Once you've figured out the errorprinter jam or no inkjump down to the corresponding section of this guide to diagnose it further. If the problem persists, proceed to the next step. Then click Add a Printer or Scanner to re-add it to the device list. Or if you still need help, visit our Canon Community by clicking the button below to get answers: If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your. Check Paper Tray and Printer Connection. Unplug your wireless router for 15 seconds, then plug it back in. Mine changes the IP address off and on. Carry out these steps unless the printhead is completely cleaned. I can't tell you why, but I've seen many Wi-Fi printers that just seem to have weak signals, even if all my other devices work fine in the same location. Im assuming heads are clogged but cant clean them successfully PLEASE HELP. Well get back to you ASAP. Hold down the Shift Key and shut down the computer. *Even if [Cancel] is selected, IJ Printer Assistant Tool is not installed. Once the scan is finished, youll see a complete overview of your system and issues. If you still can't figure out the problem, it may help to run a few diagnostic tests. Now perform printing tasks to check if it works. The access point or its settings are changed. *If the print spooler service has stopped, you cannot perform printing. An empty ink cartridge or paper tray will also be a reason for canon PIXMA not printing. Before you print, be sure you have the appropriate printer selected. A list of models supported in Windows 11 can be found here. Other than that, check for unfinished printing jobs, stuck in queue previously. It may be necessary to remove all of the listed printers and then reinstall. To do this, follow the steps below. Keep reading to fix the Canon printer not printing issue. If they are already turned on, turn them off including the printer, and turn them on again. The Canon Pixma TS202 is the cheapest printer right now at just $40.97 with the option to buy a four-year warranty for $8.99. Verify your printer's ink levels, clean the printhead, fill the paper tray, and avoid using . Microsoft has released an update for Windows 11 that addresses issues related to USB printing. Whitson Gordon is a writer, gamer, and tech nerd who has been building PCs for 10 years. Then type spool in the field and press Enter. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. If printing starts normally, there is a problem with the relay device. Open the Start menu, search for "Command Prompt," right-click the option that appears, and choose Run As Administrator. I find that my printer often thinks everything's peachy, even though it shows as "Offline" in the Windows Printer & Scanner settings. So your printer will not be working if you neither set it as a default option to print nor select it as the dedicated printer. Once fully rebooted, try to print or scan again. For Windows: click on Settings > Devices > Printers & Scanners. 8201577400 The most common reason why you face printer issues is that you didn't choose your PDF printer as your default printing device or that you configured it to the incorrect port. If your printer had been connected wirelessly before, and no hardware changes have been made, you may simply need to reboot your computer. Printer not used for 18 months due to Covid. + Select the Appropriate Printer. A dynamic printer IP address is OK for private use or a small organization: you can get to the printer webpage easily by clicking on the printer icon, without knowing the IP address. . Knowing the reason for a device to stop working will help you carry out the repair process accordingly. If the wrong printer is automatically selected, you may want to set the desired printer as the default printer. In this article, well walk you through the steps to fix your Canon printer not printing issue. Heres how you can fix the Canon printer printing blank pages issue. So you can use the browser to search for the specific driver directly. [Workaround] Restart the PC when the printer is connected via USB. If your computer is connected to a Virtual Private Network (VPN), try disconnecting from that VPN and print again. 2) Start Restoro and it will run a FREE scan of your PC. Press the power button to turn on the printer. Replace the USB cable and retry the printing. 2) Type services.msc in the field and press Enter. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Then, we have got you covered! If your printer had been connected wirelessly before, and no hardware changes have been made, you may simply need to reboot your computer. Your printer will appear in this list. First of all, we need to make sure that the ink cartridge that we are using is original canon ink or compatible with the Canon PIXMA printer. Check 1: The devices may not be turned on. This doesn't make any sense. If you're having connection issues, it's possible one of those updates fixed it somewhere along the line since you bought the printer. PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. [Easy Guide], Facebook Dating Conversations Disappeared | How to Fix, How to Change Location on Facebook Dating? The computer will temporarily disconnect from your wireless router. After it has fully initialized, plug the printer back in and power it on. The steps below will help in resolving the issue and possibly identify the cause. Then raise the paper tray and its extension. Step 2: Click [Set Up]. Right-click on the Canon PIXMA printers name displaying on the screen and click on . Open the Printer properties screen in Windows. If so, carry out the same cleaning process as above, being mindful to put gloves on. Connecting it with a wire may not solve all your problems, but it will ensure its connection to the network is much more stable, lessening the number of troubleshooting steps you have to go through every time. Once the printer has been removed, please follow the instructions below to add the printer back to the window: 1. Remove the cable from the printers rear and disconnect it from your PC. How do I fix a Canon printer that won't print? This issue is common and resolvable as well. Before you toss it, give these fixes a try. 2) To delete the print jobs, from the Printer menu, select Cancel All Documents. Depending on what's listed on the network information setting page that was printed, take the appropriate troubleshooting steps noted. In Windows 7 or Windows Vista, click Start and select All Programs, Canon Utilities, Wi-Fi Connection Assistant, and then Wi-Fi Connection Assistant. It's become a clich in tech circles, but with printers, it's true more often than not: Sometimes you just need to turn it off and turn it back on again. Not all models that are compatible with the Wi-Fi Connection Assistant will support this function. Follow the steps below to resolve the issue. The Wi-Fi Connection Assistant will indicate that it is diagnosing the computer's network settings. You will be directed to the Drivers and Downloads page for your printer. 5) If not, set Startup type to Automatic, and click the Start button to start this service. Hi, zonst1!So that the Community can help you better, we need to know exactly which Canon printer model you're using. For Windows 11, open Settings > Bluetooth & devices > Printers & scanners, then click Add device. Follow the procedures below to check the wireless connection on the printer operation panel. If this happens, go to Settings > Devices > Printers & Scanners, select your printer, and remove it. Its users managed to fix printing problems with the use of Restoro. + Verify Printer Power. Or you can go to the Support Center, enter the model of your device in the search field, and follow the instructions to download and install the driver. The printer driver, XPS printer driver, ScanGear (scanner driver), and fax driver will be deleted when you uninstall the MP drivers. If the printer's name appears in the hardware list but the printer doesn't work, review the printer's documentation for further troubleshooting information. If you're lucky, your printer may even give you a test page with an error code or other information on it you can decipher. Confirm that the access point or router is turned on. Wait until the machine is ready to print. Items 1 to 6 listed below may be the reasons why the printer suddenly becomes unusable. - Click the Start button on the Windows Taskbar. 4. Since there are multiple causes for these messages, there are also multiple possible resolutions. Check the fields under thePort,Description,andPrintercolumns to confirm that the printer is set to the proper port. Video of the Day Step 2 Fill the paper tray of the Canon printer. Since Canon has several official websites like Canon UK, Canon USA, Canon Europe, etc., they may not share the same model. The printer is not set as the default printer. 4) Make sure Startup type is set to Automatic and Service status is Running. This doesn't make any sense. iTR STILL PRINTS BLOCKS OF COLOR. Contact the vendor of the relay device. Right-click USB Printing Support (if in the list), click Uninstall, then OK. [10 Proven Ways], How to Fix HP Printer Error Code 0xc19a0013? If the print items do not clear, you can try the manual process. Consult the reseller of the relay device for details. Select OK to close the Printer properties window. So before heading into the more complicated fixes, you need to take some basic troubleshooting steps to resolve the issue. My printer is much more reliable if the router is in the same room, and my father-in-law's printer only works if he opens all the doors upstairs before trying to print. 03/30/2023: New firmware updates are available. These are the main possible reasons of not allowing the printer to print. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. Step 1. Below, youll find out how to download and install the driver from the official website. Canon printer printing blank pages issue could occur in any model of this brands printers. After updating your drivers, attempt a test print to check if this action helps you. Depending on what's listed on the network information setting page that was printed, take the appropriate troubleshooting steps noted. For that, reset your system and try carrying out a printing job. If not, place the PC to use the printer closer to the access point or router, and try connecting to the network. There could also be a problem with the USB cable. Switch the printer off this can be done by pressing and holding the power button. You could, however, plug your printer into a smart plug and use a voice assistant like Alexa to reboot it on command. If your printer's own test page comes out fine but Windows throws an error, you can be reasonably sure you have a software problem. Also, look for the new updates of the printers drivers and ensure that the installed drivers are up to date. When youre trying to print something, your computer will automatically assign these printing tasks to the default printer unless you choose another one on purpose. Network-connected Canon printersshould be set to CNBJNPunderPortand Canon BJ Network PortunderDescription. Run the printer troubleshooter and follow the instructions to fix any problems it discovers. [Step by Step], How To Fix Epson Printer Error Code 0xFA? This issue can occur due . After the computer has sent the network information over to the printer, it will reconnect to the router. It is a world-leading repair tool that automatically helps you find and fix different error codes in Windows OS. All Rights Reserved. Then, move to the next step. If you want to print a test page to confirm functionality, clickTest Print. In Windows 10, head to Settings > Devices > Printers & Scanners and click the Add a Printer or Scanner button. Pay Attention to Physical Indicators. USB cable-connected Canon printersshould be set to USBxxx(where "xxx" is a set of numbers) underPortand Virtual Printer Port for USBunderDescription. In order to check the signal strength, print the network settings sheet and follow the necessary steps to resolve the canon printer, not the printing issue. Place the printer closer to the access point or router, and try printing to see if printing is performed. Open Get Help. You can go to their website to find and download the driver you need. The drum unit and fuser unit may need to . I have not been able to print any other documents, either. + Wi-Fi Communication. If the printer driver is set to the wrong port, select the box next to theappropriate port, then selectApply. Alternatively, if your printer's heads lie on theink cartridgesthemselvesthe little copper strip where the ink comes outyou can blot it with a wet paper towel to clean it up. Power down the printer and disconnect if it's connected to your Mac via a cable. Many printer models won't print if there's a loose USB connection or if they're out of ink or paper. Its an issue that may be caused by your outdated printer driver and faulty configurations. If your printer is still not working properly, proceed to the next fix. Did you print to narrow width paper? Basically the printer and computer are not able to communicate. They have quite a lot of options with wired and wireless connections etc. - John Frustrating as they can be, printers do sometimes tell you what the problem is so you can avoid trial-and-erroring your way through the troubleshooting process. Why is my Canon printer connected but not printing? Make sure that the installed drivers are up to date and download if a new update is available on their website. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. Once the power is reconnect it may take approximately 2 minutes for the network to become fully online. Besides, with regular use of Restoro, your PC will be protected against file loss, malware, hardware failures, and several other bugs. If the printer will not power on, check the power cord connections. What to Do if Your Soundbar Has No Sound, Good Migrations: How to Move Your Windows Drive to a New PC, How to Turn a Raspberry Pi Into a NAS for Whole-Home File Sharing. As a technical writer at Driver Easy, Sammi writes easy-to-understand articles and technical tutorials to save our customers time troubleshooting. Canon U.S.A Inc. All Rights Reserved. If you have recently changed the cartridge, maybe the new one is not supported by the Canon Pixma printer. Then paste in the following commands, pressing Enter after each one: With any luck, this will bring your printer back to life and you'll get the document you've been waiting for. Now, select the Device and Printer option. [7 Ways], How to Reset Toner on Brother Hl-3170CDW? Here are the steps to fix the Canon printer wont print wirelessly issue. If your printer has not been setup wirelessly already, or to reestablish a wireless connection, refer to this. If your Canon Pixma is not printing, you can find out the reason by troubleshooting the problem. I also tend to stop the print spooler service after I quit using the printer, since it takes up so much resource. For some printer models, when connecting via a USB cable, the printer cannot be detected, and the installer does not proceed to the next stage. My printer had been working properly then it stopped printing the black color. Using USB to avoid wifi problems. It will take around 3 to 5 minutes. Try to print again and hopefully, you should be able to print again. It first started when I printed a 3-page document; it printed the first page, but the second two pages were blank. please address the error state first. Whether it's a software or hardware issue, here's how to troubleshoot your finicky printer. [Workaround] Unplug the USB cable, restart the PC, then try the driver installation again. Your email address will not be published. 3) Double click Print Spooler in the list of services. He eats potato chips with chopsticks so he doesn't get grease on his mechanical keyboard. Make sure that the printer is not displaying any errors (flashing lights or error codes on the screen). Yes I have paper in the tray, yes all ink pots are full, yes the printer is connected to my laptop. Previous Pixma MG3022 gave me same grief. The printer is connected to your computer or network before you install the printer driver. After the computer has sent the network information over to the printer, it will reconnect to the router. Use this link if you have a Mac computer. Mac users can do something similar from System Preferences > Sharing > Printer Sharingjust check the Printer Sharing box, check the box next to the printer you want to share, then add it from your other computers as if it were a normal network printer. The printer driver is installed before you complete a needed upgrade to the computer's operating system. Why can't my Canon printer print? Open the Printer properties screen in Windows. Meanwhile, keep the printer as close to the router as possible for maximum signal strength. Recently, she has started using her gaming passion to produce captivating relevant blogs for other enthusiasts. If you lost the manual, you can usually download a PDF copy from the manufacturer's support page for your printer. 7) After deleting these files, close the spool folder. Most Canon printers are reliable and compatible with Windows and Mac. In this case, you need to delete print jobs from the print queue. Required fields are marked *. Confirm that theEnable bidirectional supportbox is checked for the selected driver. Restart the computer and retry setup. Then, pay close attention to the options that appearif the drop-down menu shows a different printer than the one you want, click it to select the correct printer before continuing. It will then connect to the printer and send it the information to connect to the router. Save any needed work and close all open applications. Once reconnected, use the printer's power button to turn the printer back on. Save any needed work and close all open applications. mY CANON TS 8020 PRINTER STOPPED PRINTING LETTERS. Several users have reported their Cannon printer failing to connect to a Wi-Fi network. After youve confirmed that the machine is perfectly powered on but the printer still wont printer, take more steps to check the connection status as follows: For users with a wireless Canon printer, its essential to confirm the printer has a secure connection between your machine and the router. Zaynab is also known for her gaming skills (you wouldnt stand a chance against her). My printer is a PIXMA G4210. To re-add the printer, power it back up. Or clickUpdate Allto automatically download and install the correct version ofallthe drivers that are missing or out of date on your system.