My special needs child relies on her toniebox to drift off to sleep. Unfortunately our box doesn't work, it doesn't connect to the internet, we have followed every possible step and both work in tech, so it's not user error! https://tonies.com/en-gb/referral/Happy listening!James - Team tonies. DT. Tonies at WHSmith. No communication, nothing. Verification can help ensure real people write reviews about real companies. Our North American version came w a European plug (it even shows a standard US Style plug on the box we got), fairly simply mistake! If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. Highly recommend , Hey Doriane!We're so grateful for your review, it's lovely to hear that the whole house love their Tonies! Write a short note about what you liked, what to order, or other helpful advice for visitors. Dear Charlene, thank you for getting in touch. Companies House does not verify the accuracy of the information filed, to choose the company information you want to be included on the certificate, the address you want the certificate to be delivered to (UK or international), to choose the document you want to be certified, the address you want the document to be delivered to (UK or international). Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Registered in Republic of Ireland. Although we can't get into a time machine and give you one when you were younger, we're glad we can turn back the years for you with fun nonetheless!Make sure you sign up for our referral program to get FREE Tonies to keep that fun-filled collection growing! It goes against our guidelines to offer incentives for reviews. WebTonies have made a emotional at times stressful bedtime routine much better. The Toniebox is already in another household. Make sure you sign up for our referral program to get FREE Tonie to add to the routine! tonies employs over 400 people and has been listed on the Frankfurt stock exchange through tonies SE since 2021. With countless stories to hear, songs to sing, and whole worlds to explore, the possibilities are endless. Such a cool concept but so sadly disappointing when it doesnt work & the company doesnt even try to fix it! Make sure you sign up for our referral program to get FREE Tonie to add to the routine! Shoddy excuse from them and says a lot about the company. We bought a Tonies box for our daughter's birthday present. Although we can't get into a time machine and give you one when you were younger, we're glad we can turn back the years for you with fun nonetheless!Make sure you sign up for our referral program to get FREE Tonies to keep that fun-filled collection growing! They should speak to fairfax and favor. We use cookies to make our services work and collect analytics information. WebAdd to Basket. Dear Charlene, thank you for getting in touch. My kiddo was so excited but she never even got to try it. Finde Tonie-Hndler in deiner Nhe mit unserer. By clicking "Get Notified", you agree to ourTerms of Service, acknowledge ourPrivacy Policy, and agree that we may send you updates about this product and other tonies products and services. Unlock complimentary rewards and exclusive experiences at Arnotts and Brown Thomas. Due to the upcoming Bank Holidays dispatches will be a bit slower than usual from the 28th of April until the 9th of May. The only limits are your own imagination! How do I connect the Toniebox to a mobile hotspot? We decided to take the tonie plunge after seeing our friends child with one. Very good customer service. WebIn our EU online shop at tonies.com/en-eu we offer mainly British English Tonies, but also a selection of french and german Tonies. Other than that this has definitely impressed us all, thank you!! We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. At the moment, we deliver the tonies Soft Cuddly Friends with audio play to Germany, Austria, Switzerland and the UK.In the UK they are available with an English-language audio play, in Germany, Austria and Switzerland with a German-language audio play. If was purchased for a Christmas gift so has only been working since late December approx 4 months. With countless stories to hear, songs to sing, and whole worlds to explore, the possibilities are endless. Formerly Plus even relatives are able to get in on the act! Great product, the kids and us love itWish I had it when I was younger. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Already a retailer or interested in partnership? It's a horrible cheap piece of hardware that's unfortunately got me tied due to the fact my daughter loves it and the idea of the product just seems perfect today. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. They listens to it every night before bed and we have even got family members to record stories so they can listen to them too. Great! We, Yahoo, are part of the Yahoo family of brands. We also offer Creative-Tonies, which allow you to record your own stories or content. I sent all of this as soon as I had the email address to send it to.After a short wait the customer service agent did they can not help me.They are the ones whom put the product on here yet refuse to support issues with products and services.I would be very weary buying from them again due to the false advertisement and poor customer service.Happy to go back to a cassette tape and Walkman xHave a blessed day all. Looking for Toniebox setup instructions? You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. We have tried for a week now to get in touch with them to resolve, and help is so slow leading to a very, very disappointed toddler. Chances are you also have a bad tonie so need to return it. Something weve never seen before. Greater London. Discovering a world of imaginative storytelling. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Shipping worldwide (All orders are shipped from the UK!). Hi Sophie :)Thank you so much for your kind review, it's lovely to hear that your son is benefitting so much from this quiet time, and is even able to enjoy some other wonderful activities alongside. It has been 5 days, I contacted customer services team today and I was told they can't give further information raised to issue supervisor team. I have no issues with routers, phones or computers but this device drives me mad every time. You can change your cookie settings at any time. Email us directly.. You don't email back! https://tonies.com/en-gb/referral/Happy listening Aisia - Team tonies. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! Dear Lynne, we are so sorry that you have not received your refund yet, this is not the usual standard of customer care we provide.We sincerely apologise for the delays and inconvenience caused. We bought a Tonies box for our daughter's birthday present. They first asked for proof of purchase which I supplied and a photo of the item in question. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! You've rejected analytics cookies. I contacted the company on several platform to see if could make the exchange. Chances are you also have a bad tonie so need to return it. Something weve never seen before. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Find out more about how we use your personal data in our privacy policy and cookie policy. The idea sounds amazing. It's a real shame. My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. We're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. Hi Luke, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. You can listen to how she manages to get everyone to play there afterwards. Its relatively easy to set up and there is videos on YouTube to show you how. Plenty of 1 star reviews and you send the same responses. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. tonies is the largest interactive audio platform for kids in the world. I absolutely love the Tonies concept, we live in SA and my sister sent one home from the UK for my daughter for her 4th Birthday, we had no problems connecting it, and I really struggle with new technology hahaha, I love that it keeps my daughter away from the TV and still keeps her imagination running, she loves the stories and the sing alongs, its her supper routine now. My kiddo was so excited but she never even got to try it. Discounts are sent as soon as new Offers are available (The frequency of those discounts may vary but will never be more than once a week.). We also ensure all reviews are published without moderation. We love our Tonie. 7.99 inc. UK VAT. Tonies have made a emotional at times stressful bedtime routine much better. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! Other than that this has definitely impressed us all, thank you!! When you put listening and playing together something magical happens. Connectivity and the whole setup process is beyond poor. Find out how we combat fake reviews. WebAmazon.co.uk: Tonies Characters 1-48 of 223 results for "tonies characters" Results Amazon's Choice tonies Audio Character for Toniebox, The Magic Faraway Tree - The Enchanted Wood, Audio Book Story for Children for Use with Toniebox Music Player (Sold Separately) 662 1499 Promotion Available Get it tomorrow, 15 Apr FREE Delivery by Happy Parents. Use this service to order a certified copy of a document from a company's filing history. Great concept, kids enjoy them. I would advise against buying as although the product might be good (if it ever works) the company isn't competent enough to deal with anything should it not go smoothly. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! I like the fact its screen free time and stories are so important for children. The Soft Cuddly Friends are available directly in our Steiff Online Shop. Make sure your information is up to date. I like the fact its screen free time and stories are so important for children. I just feel the characters are a bit expensive. Very short sighted on the basis that the mostly costly thing to buy is all the stories. How do I connect the Toniebox If you have any questions about the Toniebox, please contact the tonies customer service. All rights reserved. Webtonies UK. | Here at Tonies, we are WebTonies allows children to ignite their imagination and immerse themselves in storytelling and audio adventures. Use this service to order a signed certificate of incorporation, which can include key details about the company and a statement of good standing. Hi Daniel, thank you for reaching out, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies". I returned some boots at the same time and the money was in my account 4 days later with clear communication to say they had firstly received it and then that my refund was in its way. Delivery Information. Hi Luke, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. Hi Sophie :)Thank you so much for your kind review, it's lovely to hear that your son is benefitting so much from this quiet time, and is even able to enjoy some other wonderful activities alongside. Bought 1 grandaughter a box and the other loved it so much I bought another for her birthday. We're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. The product is amazing but customer service is non existent. Ages: 3 ': Night Among Wolves Audiobook, The Ballalloes: Duel By Floodlight Audio Play, Favourite Tales: Little Red Riding Hood And Other Fairy Tales Audiobook, Hully Boo Spook 'n' Spell: Halloween At Palace Primary Audio Play, The Fox Pack: Case 1 And Case 2 Audio Play, Favourite Tales: Pinocchio And Other Classic Stories Audiobook, Favourite Tales: Rapunzel And Other Fairy Tales Audiobook, National Geographic Astronaut Audio Figure, Favourite Children's Songs Bedtime And Lullabies, How And Why: Fabulous Horses / The Mongol Steppe Riders Audio Play. I sent all of this as soon as I had the email address to send it to.After a short wait the customer service agent did they can not help me.They are the ones whom put the product on here yet refuse to support issues with products and services.I would be very weary buying from them again due to the false advertisement and poor customer service.Happy to go back to a cassette tape and Walkman xHave a blessed day all. Webtonies Toniebox Starter Set incl 1 Creative Character, Audio and Music Player Speaker for Audiobooks Songs for Kids, Kid's Gifts, Screen-free Early Learning Toys, Wireless Speaker, 7 Hr Battery, Red 4.7 (2,616) 7995 Get it Sunday, 26 Feb FREE Delivery by Amazon More buying choices 49.99 (6 used & new offers) Ages: 3 years and up And so she's also the one who breaks the ice in "A Slide for Everyone" when it comes to making new friends. Jimmy Bear is faithful, loyal and very affectionate towards his friends. Contact our B2B service directly. It's fantastic to hear that the Tonies fun never stops, and is even being passed on!Make sure you sign up for our referral program to get FREE Tonies to add to the immense collection you already have! Here are 8 tips for writing great reviews. EQS-News: tonies SE / Key word(s): Preliminary Results/Annual Resultstonies SE: tonies exceeds revenue guidance for FY 2022 with a very strong US business and delivers on profitability outlook 02.02.2023 / 07:30 CET/CESTThe issuer is solely responsible for the content of this announcement.tonies exceeds revenue guidance for FY 2022 with a Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! https://tonies.com/en-gb/referral/Happy listening (and sleeping)!James - Team tonies. Dear Sandra, thank you for reaching out, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. 4 months in, no updates or improvements to app or software. Plus use our free tools to find new customers. Such a wonderful story teller . They then chose a second one to listen too while having a bottle and settling in bed. The Tonie I bought for my grandson is now 4 years old + my granddaughter uses it constantly. Then simply place the Soft Cuddly Friend with audio play on the box. With Tonies, children can ignite their imagination and immerse themselves in storytelling and audio adventures. I'd like to ensure we get your refund handled asap and we will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. Accessory. I just feel the characters are a bit expensive. Lita Lamb, Hoppie Rabbit and Jimmy Teddy bear come to life night after night in the rays of moonlight and slide down a magical slide into the land of cuddly friends. Please do not put them in a tumble dryer or on a radiator. We are so glad we have been able to help, and that bedtimes are a fun time with a Tonie.We'd love to help make those bedtimes go further with a new Tonie! Loved by over 3 million fam The UI looks simple enough but you won't get good answers when you need help and they do not respond to emails. Our son is mesmerised with his Tonie box & sits quietly near it listening away whilst drawing or reading etc. Legal notice for Germany, Austria, Switzerland Site owner and contact Boxine GmbH Grafenberger Allee We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. My son received one for his birthday but due to tags being lost we dont know who bought it him. Anyone can write a Trustpilot review. Sign up for updates, sneak peeks and a coupon for 10% off your first order. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 7.99 inc. UK VAT. This was not relevant to my complaint. I was again so excited that this company along with amazon allowed me to do so.When the delivery came and I finally got a chance to open it without my daughter around I was disappointed to find the incorrect creative tonie inside.I reached out to amazon to see I if I could swap this product, they referred me back to the company for any replacements. Ive already ordered a second one for my grandson. tonies uk holborn and covent garden london. Opened the box to find it didnt work. Dragon Design Protective film Suitable for the Toniebox, Lion with Feathers Design Protective film Suitable for the Toniebox, Dog & Owl Design Protective film Suitable for the Toniebox, Pony & Girl Design Protective film Suitable for the Toniebox, Tiger & Owl Design Protective film Suitable for the Toniebox, Owl Design Protective film Suitable for the Toniebox, Katzenworld Zelda Design Protective film Suitable for the Toniebox, Elephant with Roses Design Protective film Suitable for the Toniebox, Fox with Feathers Design Protective film Suitable for the Toniebox, Knight on Horse Design Protective film Suitable for the Toniebox, Katzenworld Oliver Design Protective film Suitable for the Toniebox, Katzenworld Catto Design Protective film Suitable for the Toniebox, Katzenworld Snowball Design Protective film Suitable for the Toniebox, Elephant with Feathers Design Protective film Suitable for the Toniebox, Koala Bear with Gitarre Design Protective film Suitable for the Toniebox, Katzenworld Angel Eyes Design Protective film Suitable for the Toniebox, Katzenworld Mao Design Protective film Suitable for the Toniebox, Horse Design Protective film Suitable for the Toniebox. Say goodbye to bright screens, scratched CDs, and complicated controls. Recall of all tonies Blocks products. Get notified when your Tonie is back in stock! We only deliver the DE version to Germany, Austria and Switzerland and the EN version only to the UK. Three of our new Steiff cuddly animals from our Soft Cuddly Friends series are equipped with an audio play chip sewn in, making them ready to connect to the Toniebox. I emailed 3 weeks ago and was told it would take up to 4 weeks. References to confirm are 1728708, 1776131, 1787817. It's a horrible cheap piece of hardware that's unfortunately got me tied due to the fact my daughter loves it and the idea of the product just seems perfect today. tonies SE: Notification and public disclosure of transactions by persons dischar tonies SE standalone financial statements 2022, E-Mail voting rights notifications: voting.rights@tonies.com. She quickly finds her bearings and discovers the most amazing things. We have 1 for my big boy and baby girl and they love it. Our son is very active & weve struggled to find something for quiet time other than the tv (which we try to avoid all together). https://tonies.com/en-gb/referral/Happy listening (and sleeping)!James - Team tonies. Our North American version came w a European plug (it even shows a standard US Style plug on the box we got), fairly simply mistake! Brown Thomas Arnotts Limited: Dear Sandra, thank you for reaching out, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. *EXCLUSIONS APPLY. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Purchased for my granddaughter for Xmas via Amazon. Its now Easter and this pathetic company hasnt been able to send a basic replacement part. WebFor further information visit us at www.tonies.de or www.tonies.com. Update after leaving a message on their facebook messenger service they couldn't have been more helpful and I am now returning my faulty box for a replacement.So I have updated my review accordingly. Easy to set up & operate. I emailed to report a non charging toniebox and got a standard set up reply response. Date of experience: April 09, 2023. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Add to basket. Company Registration Number: 1407, Favourite Children's Songs Playtime Action 2, Favourite Children's Songs: Travelling Songs Audio Play, Favourite Children's Songs: Birthday Songs Audio Play, Favourite Classics: Peter Pan And Other Classic Stories Audio Play, Favourite Children's Songs Playtime & Action, Favourite Masterpieces The Nutcracker Audio Figure, The Three '??? We are happy to answer your questions about all relevant capital market topics. Its a shame because I definitely wouldnt order anything direct. Our son is mesmerised with his Tonie box & sits quietly near it listening away whilst drawing or reading etc. Unfortunately our box doesn't work, it doesn't connect to the internet, we have followed every possible step and both work in tech, so it's not user error! I'd like to ensure we get your refund handled asap and we will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. No communication, nothing. Its a truly brilliant toy/concept + I have found customer service very good although I only used it once. If I could leave zero stars I would!! tonies achieves revenue growth of 37% in FY 2022 with profitability hitting the tonies SE appoints Dr. Jan Middelhoff as CFO and expands its Management Board. WebHeadquarters Palo Alto, CA Type Privately Held Locations Primary Palo Alto, CA 94306, US Get directions Employees at tonies USA Eric Lachter VP Marketing at tonies. Type Product Price 76 products TONIES Toniebox Starter Set 90.00 TONIES Favourite Children's Songs Playtime Action 2 18.00 TONIES Toniebox Starter Set 90.00 TONIES National Geographic Astronaut Audio Figure 17.00 2023 Trustpilot, Inc. All rights reserved. At present, the following three Steiff Soft Cuddly Friends are equipped with an audio play for the Toniebox in English. So won't be recomending it further due to your lack of customer service. That was Christmas. 92, Grafton Street, Dublin 2. Hello Maz,Thank you for reaching out, we're so sorry that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Launched in 2016 in Germany, Austria, and Switzerland, tonies is now available in thirteen different countries on three continents and offers a portfolio of over 700 Tonies. There are constantly new Tonies being produced which are current for both children + also more educational ones as they develop. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Stories to listen to and cuddle at the same time. One thing I wish was a bit different Is having to smack the side of the box to change the story/song as this seems quite a loud way, especially if unwinding of an evening etc. It has been the best toy Ive ever bought them. Hoppie Rabbit likes to be ahead of the game when it comes to ideas. Anyone can write a Trustpilot review. No response! References to confirm are 1728708, 1776131, 1787817. So intuitive, a young child can use it all on their own, keeping them enthralled for hours and leaving you It goes against our guidelines to offer incentives for reviews. Just look at the reviews from the app store which is the main way to add new tonies. Need help with your Toniebox, myTonies account, or order? Its now Easter and this pathetic company hasnt been able to send a basic replacement part. FREE Delivery on your first order shipped by Amazon. United Kingdom. We have 1 for my big boy and baby girl and they love it. WebFrequently asked questions. I would not recommend at all. Lazy! Plus even relatives are able to get in on the act! She can be wonderfully empathetic. Hey there!Thank you so much for this review, it's lovely to hear how much they enjoy it. As others have said very very poor customer service and I'm now concerned about this products quality overall. Faulty product! Consisting of the Toniebox and the matching audio figurines - called Tonies - the system makes audio content touchable and enables a completely new kind of listening experience: audio play. Update after leaving a message on their facebook messenger service they couldn't have been more helpful and I am now returning my faulty box for a replacement.So I have updated my review accordingly. People who are reading this can return theirs.. The magical, musical storybox that brings songs, stories and joy to every moment of the day. Hi Baturay, thank you for getting in touch. Webtonies is the innovative award-winning audio system for children aged from 3 to 10 years old. I would advise against buying as although the product might be good (if it ever works) the company isn't competent enough to deal with anything should it not go smoothly. I was told to sent two tonieboxes back that they could send us a new one. Spoke to customer services who wouldnt do anything because we cant find out where its been bought from. Download Foursquare for your smart phone and start exploring the world around you! Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Purchased for my granddaughter for Xmas via Amazon. Companies can ask for reviews via automatic invitations. Therefore, when selecting, please pay attention to the language version you need. I returned some boots at the same time and the money was in my account 4 days later with clear communication to say they had firstly received it and then that my refund was in its way.