Growth and Development ProgramA program offered to employees which offers course scheduled on various topics designed to train employees on important skills needed for their personal and professional growth and development such as Time Management, Communication, Emotional Intelligence, Conflict Management, Problem-solving, etc. December 26, 2022. Working at home for Inktel is just like working inside of a traditional contact center where you clock in and out. For approximately nine months of the program trainees will rotate among three required departments. A program designed to develop a firm career foundation for recent college graduates who demonstrate a profound desire to succeed and thrive on being challenged. You feel like you are being hounded constantly. Service - Start 5/1 - $15.50 plus Bonuses #MGC . per informarci del problema. Miami, FL 33122. Inktel is very proud of its involvement in the South Florida community and beyond. With 330 rooms, including 11 suites and 36,000 square feet of meeting space, management of the hotel is expecting to be able . Aydanos a proteger Glassdoor y demustranos que eres una persona real. The Inktel at home platform is built to support Windows-based PCs only. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Trainers will be available during set times to answer any questions you may have via an online chat room or conference call. Review fromNaria M. 1 star. It leads to a happy workforce that genuinely cares about the work they are doing, industry-low turnover rates, and the very best talent in the industry. Passionately strives to achieve results and conveys a strong need to win. Helping each other when needed, otherwise we would have all been left for dead. You will pay a fee to work here. Inktel, headquartered in Miami Lakes, Florida, and established in 1997, is a business process outsourcing company specializing in contact center solutions.. CAMELZEBRAHORSEMOOSEMOUSEWHALEOTTERTIGERLEMUR, VALVE, EVOLVED, DREAMER, REVEALED, DRIVEN, Your California Privacy Rights/Privacy Policy. Does the job listing sound too good to be true? Our focus on people and employee-centric work environments lend themselves to a huge competitive advantage in the war for talent in the contact center industry. Voices, experts and personalities on the left and right side of politics because we think its vital to hear both sides of the story. We consider every team member a vital part of the Inktel family. There was an issue the first 2 days because I was out of state. That group of girls I mentioned earlier? Minimum Monitor and Accessory RequirementsMonitor: Minimum Internet Connectivity RequirementsStandard Connection / Speed, Receive alerts for other SEPHORA CSR Chat - REMOTE Contractor $18/hr- OH Only Start 4/7 #MSP job openings, Salary.com Estimation for SEPHORA CSR Chat - REMOTE Contractor $18/hr- OH Only Start 4/7 #MSP in Ohio, OH. Making the shopper feel special by appreciating and respecting them! It is through two internal programs, ACE Academy and Leadership Development Program, that this is accomplished. We'll be sending you new jobs as they are posted. pour nous faire part du problme. You must be able to establish a designated work space, free from noise and distractions to handle incoming phone calls. Equipment list will be provided upon initial interview. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. For those contracted, we provide training materials to prepare you to meet the more specific operational requirements of the client project you are assigned to once you are a Service Partner at Inktel. Check out some frequently asked questions below, 8200 NW 33rd St. Amazing combination of agile thinking, high energy, passion, and persistence: resourcefulness, Communicate with customers in a proactive and professional manner, Strong desire to be helpful and take ownership to resolve customer situations. Please refer to our job posting for all specific requirements. because you'll be termed within a few months. Identify root cause of inquiries by asking probing questions to determine the best solution. Once hired, your talent acquisition team will work with you to determine the most appropriate project based on your skills, experience and your hours of availability. Do I work a fixed schedule or will my schedule vary? Inktel culture lives and breathes through our customers, our partners, and our employees because Inktel is Where Talent Lives. Absolutely! Snabbanskan visar rekommenderade jobb baserat p din senaste skning och lter dig anska till 25+ jobb p ett par sekunder! This site requires JavaScript to work correctly. 200 N. LaSalle St. Suite 900, Chicago, IL 60601. Schedules vary depending on client needs. Schedule: Full Time. Miami, FL 33122. All roles for the most part; Answered by Brand Ambassador (Former Employee) - Remote - April . By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder We strongly believe we can make a difference in the lives of our team members. Inktel Contact Center Solutions Outsourcing and Offshoring Consulting Doral, Florida 21,931 followers A leading business process outsourcer specializing in creating personalized call center solutions. To be considered to make a WISH for a friend, loved one or co-worker, you must: InkWell represents an ongoing commitment to physical, nutritional/chemical, and mental wellness at Inktel Contact Center Solutions. To use our website, you must agree with the Will I get to choose which project I work on? You must be able to establish a designated work space, free from noise and distractions to handle incoming phone calls. Youll know youre being contacted by a real representative of Inktel when: You receive an email from a @inktel.com email address You are interviewed before you are sent an offer letter You will find the real job on our website at www.inktel.com. ACE AcademyA comprehensive, 18-month training program composed of ten modules addressing the most critical skills needed for Supervisors and Managers. All training is paid, mandatory, and is conducted both online and over the phone. Yes, you'll need to be available to work both weekends and holidays. Each client project is unique and will require different work schedules that may vary from early morning to late-night hours. Als u dit bericht blijft zien, stuur dan een e-mail Terms and Conditions For your All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. On this week's episode, President, Inktel Doral Pajama Day #inktel #addpassion #, Thanks @austinkreinz for taking the time to sit do, Congratulations to our February Inktel Employee of, Have been with Inktel for at least 1 year, Be in good standing for at least 6 months with no prior performance or attendance records, Grant Inktel permission to share the details of the Wish internally and on our social media platforms. And the customers were 90% easy to help. Excellent problem solving skills & must have a can do attitude. They guilt you and make you feel privileged to have a work from home job, yet do shift bids 3-4 times a year. Are there opportunities for career advancement? Inktels differentiation is in the caliber of talent we choose, the focus placed on selecting the very best talent, growing that talent, putting that talent in the best situation to succeed, and then recognizing and rewarding that talent properly. Our vision To be recognized by our employees, clients, community, and peers as the standard for service and performance excellence. Inktel believes that the most important part of success with our clients is hiring the right teammates. los inconvenientes que esto te pueda causar. The managers/supervisors were quick to help and respond when needed. This content is only available to subscribers. GEORGIA ONLY #MFK, View More Jobs at Inktel Contact Center Solutions, Training: Tuesday - Saturday 1:30pm - 10pm EST, Operation: 5 Day work weeks with schedules that will include weekends and weekdays anytime between the hours 8 AM - 12 AM EST, Operation: 4 day work weeks must include FRIDAY - MONDAY, anytime between the hours of 8 AM - 12 AM EST. Suite 100 Please enable Cookies and reload the page. What makes us different is our passion. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie BBB Business Profiles may not be reproduced for sales or promotional purposes. Inktel provides Contact Center Solutions to many Fortune 500 companies, federal/state/local government agencies, . We are sorry for the inconvenience. Keep up to date with product/procedural knowledge and assessing industry trends; translate knowledge into written client communication, Work in tandem with the quality and training team to self-manage performance expectations, Maintains proprietary call center database (CSC) by entering information accurately and fully documenting all client interactions appropriately, Be punctual to work and adhere to all schedules and deadlines both scheduled and special projects, Strive to exceed key performance indicators (KPI) and quality goals as outlined by management. 2023 CareerBuilder, LLC. Employees also rated Inktel Direct 2.4 out of 5 for Company Culture, 2.0 for Rewards You Receive, 2.9 for Growth Opportunities and 3.0 for support you get. 25% of Inktel employees are Hispanic or Latino. Inktel offers ongoing career development through the Inktel ACE Academy which is a comprehensive, 18-month training program composed of ten modules addressing the most critical skills needed for supervisors and managers. para informarnos de que tienes problemas. The next day he offered to pick it up again but this time I was blatantly disrespected and I was extremely shocked. Si continas viendo este mensaje, The work contract is sketchy and unclear. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Inktel gives employees the option to work from home and connect to their clients and teams to be safe and comfortable. Develops creative and innovative processes that make Inktel better. excuses voor het ongemak. Customer service experience obtained in retail, hospitality or call center environment of a minimum of 1 year is essential. Actively partnering with charitable organizations, we pride ourselves in our commitment to our community because we care.iCares also demonstrates our commitment to the professional and personal development of our team. You need to ensure that you will focus on the customers at all times by working in a consistently quiet environment during your shift. Its also a great way to give and receive constructive feedback while overcoming public speaking fears while working with peers. We provide professional and personal development opportunities. AZ International Auto Show & New Car Buyer's Guide 2020 Model Year, Your California Privacy Rights/Privacy Policy. I have not been paid at all and have no way of contacting anyone in leadership, other than email. Our contract very clearly states you must work at least 30 days to receive training pay. We never require you to purchase anything from Inktel. Disculpa You will be responsible for chat contact from clients but can be transitioned to handle multiple platforms, including phone and email at any time depending on client needs. enva un correo electrnico a Are you sure you wouldnt like a free professional resume evaluation? verdade. Strong desire to be helpful and take ownership to resolve customer situationsTroubleshoot technical issues that are related to products not working as expectedProvided customer relationship management tool to research inquiries, document customer interactions, and issue replacementsReceive and respond to inbound customer inquiries via phone, email, and text while updating internal computer applications and systemsAnswer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company's customer service policiesMaintain required product knowledge to deliver best in class service, Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammarAbility to explain complex, step-by-step processes to customers over the phonePrior customer service/troubleshooting experience preferredAbility to multitask by reading, typing, and navigating through applications while speaking with customersMust be able to communicate effectively with customers, management, and co-workerExhibit a positive attitude and bring enthusiasm to work each and every dayProven record of great attendance and demonstrating skills as a team player. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Miami, FL Easy Apply 20d. Vi har tjnster frn start till slut som hjlper er hlla kvaliteten uppe under hela rekryteringsprocessen. The supervisor I was assigned,****, offered to pick up the equipment from me because I had issues with transportation, which again, was extremely nice. [Customer Support / Fully Remote] - Anywhere in U.S. / $15.66 per hour + bonuses / Medical, dental, vision / Equipment provided / PTO - As a Call Center Customer Service Rep you'll: Respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns; Handle difficult customer calls in a . I do not recommend this place of employment. Note: Most subscribers have some, but not all, of the puzzles that correspond to the following set of solutions for their local newspaper. to let us know you're having trouble. Caso continue recebendo esta mensagem, Will I need to work weekends or holidays? Click the checkbox next to the jobs that you are interested in. The Podium is also a great way to meet other individuals in the organization that work out of different sites or business verticals. $55K-$70K Per Year (Employer est.) This is common practice for the work at home field. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. As a result, you may be asked to work on weekends and holidays. Ci We foster a true team mentality through team building events. You are also watched constantly. Job openings at Inktel Contact Center Solutions. Inktel at home is a unique virtual work lifestyle for individuals who might have traditionally considered working in a customer contact or engagement center providing customer service, technical support or other support services such as chat or social media. It put us at odds with each other as a team. Job Category: Training. privacy and protection, All rights reserved. We build strong teams through caring and driven management, inspiring workspaces, and engaging internal initiatives. Training will be provided on client information and systems used. How satisfied are employees working at Inktel Direct? Sephora and Inktel are seeking WORK-FROM-HOME independent contractors who are passionate about beauty, providing world-class service and would like to represent one of the the worlds top beauty brands and retailers. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. What roles at Inktel Contact Center Solutions can work from home during the COVID-19 outbreak? Aydanos a proteger Glassdoor verificando que eres una persona real. Inktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. We build strong teams through caring and driven management, inspiring workspaces, and engaging internal initiatives. Suite 100 Lets connect and find out how Inktel creates world-class interactions, 8200 NW 33rd St,Miami, FL 33122Suite #100. Depending on the client's needs, the expected hours you would need to be available to work would be 32 hours unless our business needs change. 67% of Inktel employees are women, while 33% are men. Common noise distractions include televisions, radios, barking dogs or other pets, family members or others in your home, doorbells, cell phones and even lawn mowers. Nov 28, 2022. Hiring and training as well can be virtual with Inktel staff located across the country in various states. At the Podium, members take on a variety of roles and responsibilities such as Grammarian, Ah Counter, Timer, General Evaluator, Speaker, Table Topics, Podium Master, and President. The idea behind the podium is to get members out of their comfort zones and improve on public speaking skills while in a setting that allows peers and team members to share feedback and best practices. All content is posted anonymously by employees working at Inktel. As a person of higher regard, professionalism should be number one as I was able to keep my professionalism. What if I feel Ive been deceived by someone using the Inktel name? Then well take it from there! How long will it take to complete my application? Will I have time to do other things while Im at work? The Podium is a great way to build and develop leadership skills. I'm relieved that I quit and that's never a good sign. If you continue to see this B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Lamentamos pelo inconveniente. They changed our schedule almost twice after that. InkWell is your home for healthy tips, news & notes, recipes, our calendar of events, and our stories of Inktels journey to workplace wellness. Holds themselves and others accountable for adhering to and promoting Inktels corporate culture and policies. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. I EXPECT THAT WHEN YOU'RE SEEKING LIMITED-TIME WORK IN A CITY NEAR PHOENIX, YOU SHOULD GO TO A TEMPE AGENCY. 6149 Chancellor Dr. Orlando, FL 32809, USA. A) Salary.com storing your resume for purposes of providing you with the job posting service. Ricky Arriola is the Founder and CEO of Inktel Holdings Corp, a company headquartered in Miami and with offices throughout the United States. If you feel youve been deceived, we first recommend that you share this with your local law enforcement agency. Constantly questioning our supervisors/team leads and never getting a clear concise answer. The average employee at Inktel makes $29,861 per year. The modules cover Leadership, Time Management, Change Management Communication, and Legal Compliance, etc. [Call Center / Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep . Our work environment includes the follo Do you want to receive a free, professional resume evaluation from TopResume? What will Inktel never do or ask me to do? "Inkcredibles", no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. Luckily I can not provide screenshots of the disrespect but I have it handy. and both meet and comply with their provisions. Service - Start 5/1 - $15.50 plus Bonuses #MGC, REMOTE Luxury Brand Cust. Stay away from this horrid mess of a company! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. What are the minimum technical requirements to become a Home Service Partners at Inktel? How do I schedule the hours I want to work? Through our iCares initiative, we give life to our philosophy of corporate responsibility for community and employee well-being. This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets our technical requirements. Investigative reporting that holds people, companies, politicians and the government accountable through in-depth coverage of Arizona. We strive to support the growth of business and philanthropy in an effort to tackle the pressing issues facing our community, this nation and the world. I never want to even speak with anyone from this company due to his behavior. With any project, however, youll need to commit to a minimum of working 4-6 consecutive hours each shift. Work schedules will be determined based upon the availability you indicate during the application process and what you agree to during the contracting process. Training time is dependent on the needs of each client project and can range from a few days to a several weeks in duration. Official response from Inktel Contact Center Solutions.