If you hover over that, a menu will pop up that says "Settings." Android users also enjoy the high-quality content that Peacock TV delivers. Are you watching Peacock via an X1 box or through the Peacock app? But once you turn it on, it turns on subtitles by default. The first way is to go into the Settings menu and look for the CC options. Turning off closed captions on Peacock is easy to do if you follow the steps above. Press "OK" to toggle the feature to "On" or "Off". Some models provide an MTS, SAP, or AUDIO button on the supplied remote control. Overall, the Peacock TV streaming service made the subtitle feature easy to access and manage. If you have a question or issue regarding Closed Captioning, email us at accessibility@comcast.com or call us at 1-855-270-0379. One way is to go into the settings for the show you're watching. Peacock currently has 2 seasons of Days of our Lives available for streaming. Click on the choices, which will be On or Off, depending on if it is on or off already. No silver button. It shows you when music is playing (note symbols, soft music playing, etc.) 1. They dont necessarily have to display what is said in the video. Trying to watch a show and it is very distracting @user_b547e8 Hello! Select Closed Captioning and press OK to enable it. Like this: Select the B key on your remote to access Accessibility. Check your television's menu options. If you're watching a show on Peacock and you don't want to see the closed captioning, there are a few ways to turn it off. ), and much more. You can disable the Closed Caption feature by following the steps above. Continue with Recommended Cookies. When you hover over this button, it should give you the option to turn the CC off. Simply press this icon and the closed captioning will be turned off. High of 59 . "Another way to turn off closed captioning is to go into the app's general settings. By selecting Accept all, you consent to our use of Cookies. Thanks for responding. I can hold the pause button forever when on peacock and nothing happens. This will bring up a menu of options. But then we first have to understand what closed captions are on Peacock and why its a bother to some people. Try contacting Comcast about this problem: Our result was that they had no idea and all the things that they asked us to do really fouled up our tv such that they determined that we needed to have a technician come out to resolve the problem two days later. Me too- I want to watch Olympics without captioning, please fix! I am sorry to hear you are having issues with the closed captioning staying on. One of the primary reasons behind Peacocks popularity is due to its user-friendliness, as well as its minimalist and intuitive user interface. On the show's page, tap the three dots in the upper right-hand corner. They are particularly helpful for people who are hearing impaired or have trouble understanding a particular language. However, if you need to turn on or remove subtitles on the Peacock TV app, youll need to use the Firestick remote. To do this, tap the three lines in the upper left-hand corner of the app. But you can only use the Firestick remote control to do that. in the container file, without any external files. You can decide to disable Caption or customize the feature. Can you turn off closed captions on Peacocks official website? In general, subtitles are divided into a couple of types, which you have to learn before you set them up. Friday: Morning showers. Furthermore, subtitles can be a peacemaker if you watch something late at night and dont want to wake anyone up. Make sure that the "Off" option is selected, and then click "Done" in the bottom right-hand corner. CGAA will not be liable for any losses and/or damages incurred with the use of the information provided. I went to settings and clicked captions off. Or show me how to get i. while playing a channel or on-demand program, press down the right to the CC icon and press OK to toggle on/off. Please select "On." 8. Simply select this option and the CC should no longer be visible. Your email address will not be published. Move the cursor anywhere across the screen. I check every week or so to see if the 'gear' (settings) option on Peacock has an option about captions but so far nothing has changed. To Turn It On or Off. The consent submitted will only be used for data processing originating from this website. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. In this article, you will learn the best way to turn off closed captioning on Peacock. You can download the app through Amazon App Store and customize it to your liking. Peacock turn off subtitles!!!! "Hopefully we can turn that around." A look at the Dover weekend schedule: Dover Motor Speedway (Cup and Xfinity) Weekend weather. I'm experiencing the same problem with the Peacock App only, can't get rid of the closed captioning. External subtitles are one or more separate files, usually with the same or partial name as the video file, but with a different extension: SRT, SUB, TXT. Of course, it happens. As an Amazon Associate I earn from qualifying purchases. Finally, some video players allow users to adjust the size, color, and position of the closed captioning text; by making the text smaller or less obtrusive, it may be less noticeable. I do get it on all the networks, Prime, Tubi, etc, etc, etc. Acquaint yourself with the extended list of voice commands . If you're watching a show on Peacock and you don't want to see the closed captioning, there are a few ways to turn it off.One way is to go into the settings for the show you're watching. For other TVs, you can turn it on or off from the TV menu. he checked every cable in the house and outside. Click on a language to turn on. Its aggravating. Steady rain in afternoon. Friday: Morning showers. Swipe up from the bottom of the phone screen (or click anywhere on the screen) to pull up the play option. Solution. Can you please share what box model you have? I cant turn off closed captioning eitherand, of course, the captions show up right in the middle of the golf course or basketball court when I try to watch something. I am on Peacock and want to get closed captioning. Select Browse, then movies. Friday: Morning showers. Subtitles to None, doesn't work.. . Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/options We are more than happy to assist you with getting your features working while watching Peacock. It doesnt matter which device youre using; subtitles are always an option if you need them. now while watching an on demand show or live press the down button on the remote and then the left button on the remote to the rectangular icon of a spoken word and when it is yellow, press the OK button and select your options (for example "subtitles" = English. If you are still experiencing this issues, please ensure that Closed Captioning is not enabled on the X1 box. I have also turned them on in accessibility settings. The instruction I found online earlier today said to "press on the remote." The first type implies that the words are initially built into the video sequence at the stage of video editing and are an integral and inseparable part of the overall picture. It took just seconds literally for these artists on The Voice to stand out from the pack.. Much like the speed of the internet with Xfinity's next-generation 10G network, the chair turns . Please, let me know if that helps! Click on the CC icon located in the bottom right-hand corner of the video player. It can happen. All you need to do with a Roku device is use your remote to access subtitles. 3. In the Audio & Subtitles menu, turn the subtitles Off. Stream new movies, hit shows, exclusive Originals, live sports, WWE, news, and more. Your email address will not be published. How do I get closed captioning on peacock, button on your Xfinity remote to pause it. There is no one-size-fits-all answer to this question, as the process for turning off closed captioning on peacock may vary depending on the device you are using. In the bottom right corner of this screen, you should see a closed captioning icon. Disable the Closed Captioning or Captions options. It appears to be an XFinity issue. I hate closed caption! However, to some people closed captions on Peacock can be a nuisance. Here are a few ways to turn off closed captioning on peacock: If youre watching peacock on a web browser, you can turn off closed captioning by clicking the CC icon in the bottom right corner of the video player. How on my Samsung remote do I change language on Yellowstone via peacock, I know to pause and toddle over to text icon but after that I cant get any button to change from Spanish, please help? Closed Captioning Settings on Android 4.4 KitKat or Later. Please allow 30 seconds for the subtitles to turn off/on. That's a quite common problem on Smart TVs. Call 711 for Customer Service if you are deaf, hard of hearing or have a hearing or speech disability. Go to peacock r/peacock by junnjun013. When I do this one. Its owned by NBCUniversal, which in turn is a subsidiary of Comcast. Press the down arrow until the second menu screen appears. In the Setup Menu, locate the option for Closed Captioning Setup. You can turn this feature on or off through your TV or cable settings using your TV's . However, if youre using a device like an Android TV or an Amazon Fire TV Stick, then youll need to enable subtitles and closed captioning manually. Xumo Play requires a consistent internet connection in order to work properly. Click on the icon named "text bubble," which is, in this case, the subtitles button. Use the navigation arrows on the remote to select Setup. This will bring up a menu. Video playback options will appear at the bottom of the screen. High of 59 . not so far. For further assistance could you please send me a private message with your full name and street address? Another way to disable closed caption on peacock is to use the playback controls. In your browser window, in the corner on the left, click on an icon, which will be labeled Comments. The text will be yellow if you move over it with your cursor. The most well-known and popular way to stream Peacock amongst users is on their computer browsers. One of those options will be "Turn off closed captioning.". Using your finger, gently pull up to see the playback options at the bottom. Still no luck, trying with Cheers, Columbo, Carol Burnett, Alfred Hitchcock. If you are using a peacock-enabled streaming device: 1. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. If subtitles are bothering you, you can always turn them off: Its the same on Android, its very simple: Thats it, the subtitles are easy to set up in the apps on mobile devices. Click on the icon named text bubble, which is, in this case, the subtitles button. Here are a few ways to disable closed captioning on your television: 1. There are several types of subs on different video hosting sites: embedded and external. I too am having the same issue on the peacock app. Josh Berry is in Bowman's car for the next three to four weeks after Bowman suffered a fractured vertebra in a sprint car crash Tuesday night. If exiting Peacock then resuming it later on, the closed captioning came back, regardless of what the setting was. The Peacock X1 app worked well initially but the captions appeared, possibly after an update to the app, and now shows are virtually unwatchable! 1. This will bring up a menu. If the video you're watching still has subtitles, you can usually find the options to disable them by doing one of the following: Press the Down button. 2. All you need to do is find the button in the app interface. When you are in peacock, you should have an option at the lower right corner of the screen on the title page of a show (before you start it playing) to select Option or Subtitles/language, and that is where you can turn on the captions or subtitle feature. OK SO I CANT TURN IT OFF ON MY LR TV. Whether its iPhone or Android, the app works well on both platforms. Then please select Off. How do you turn subtitles or closed captioning on and off on Peacock? Open the "Android Peacock TV app" and launch the content you want. Steady rain in afternoon. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. I have listed some instructions below, try them and let us know if it works! They differ from each other in the way they are added, appearance and readability. Open the peacock app on your streaming device. Its working for now. Tv. Join Peacock I am sorry to hear these steps did not resolve the issue. You will see the pop-up menu appearing, which will show Audio and Subtitles. There will have a choice between On, Off, or English. Keep in mind that some titles will also have a Spanish option. All rights reserved. I have tried pushing on the center button and then using the left arrow. Peacock not showing up on LG smart TV, Quick Fix, Slide your finger down on the remote trackpad. Manage Settings In that case, you may need to go into your devices accessibility settings and verify that the audio/hearing captions option is enabled (iOS, Android, & Xbox). Closed caption does work on all my stations/networks, Tubi, etc. These instructions refer to the buttons on your X1 Remote (Down Arrow and the button in the middle of the arrows). With the tip of your finger, pull up the playback options from the bottom of the screen. https://www.xfinity.com/support/articles/peacock-app-faqs, https://www.peacocktv.com/help/article/subtitles, https://www.peacocktv.com/help/category/watching-peacock, Example program where you experienced this (Movie/Episode/etc). How to turn off closed caption on Peacock? It will not allow me to go down to where the cc icon is. , It is on automaticcally on all other Comcast broadcasts/channels as well as on Netflick and other channels that I watch through Roku., i have tried watching Peacock on more than one TV and have the same problem. Make the navigation with the Settings button on your remote and then select the turn on or off. Thank you. To get rid of ads on Peacock, I think you need to subscribe to Premium Plus. You can turn this feature off and on fairly easily. How to Turn On/Off Closed Captioning or Subtitles on Peacock. Now, press OK when it turns yellow. i have tried watching Peacock on more than one TV and have the same problem. Move your computers cursor across your screen. Press OK to toggle Closed Captioning On or Off. Just find the right menu in the interface of the website and you can customize your movie viewing experience. !, Months if not watching anything in peacock ., many of these ways are not correct !!! Scroll to the left to the text bubble icon, select. So, it doesnt matter if you have LG, Panasonic, or a Samsung smart TV; the apps interface looks the same. Learn how to turn on or off the Closed Captioning feature on the Xfinity Stream app. Yes. Please let us know if you have any other questions. #3. Change text size, font, color and add background. Get it here: https://chrome.google.com/webst. ), and more. Closed captioning is a very useful feature to have for the hearing impaired, but sometimes it can be a nuisance for people who are not deaf or have trouble hearing. 4. Hello, @stoutporter. "Hopefully we can turn that around." A look at the Dover weekend schedule: Dover Motor Speedway (Cup and Xfinity) Weekend weather. The process is always the same. Also on Roku TV all interfaces are almost similar in principle, so it shouldnt be difficult. The changes will still get applied. Comes into the screen and other options. In this article you can learn what planning apps to use on your iPad. We and our partners use cookies to Store and/or access information on a device. Then you quickly turn off closed captioning on peacock. So, you are the one to determine whether you need closed captions when watching Peacock content or not. On an Arris HD TV box: (First generation Siri Remote). From there, its easy to choose and stream popular titles. Follow these quick steps: Most newer smart TVs support the Peacock app, and some use a particular OS like Roku, Android TV, or Amazon Fire TV. Nothing seems to work and I am watching on my TV. This button is usually located next to the mute button on most remote controls. The process is easy if you know the detailed steps to take. Disable closed captioning. Does it cut? From here, you will be able to customize the closed caption or subtitle settings as youd like. One way is to go into the settings for the show you're watching. Can you provide a short step-by-step of how you are trying to turn on CC. "hit the OK button on your Xfinity remote to pause it. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Multiple Devices, Simple Steps . User interface updated. You need to open the Peacock App and then click on Settings. In the "General" settings, How to Turn Subtitles On or Off on Peacock TV - Alphr. Does Peacock content support subtitles (closed captioning)? Step 4. First of all, its a great way to help users with hearing loss read and understand what is being presented. @edwardp That is so wonderful to hear! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Why cant I keep it off?? Select the Off option. If you are hearing an extra narrator describing the action or setting in a show you're watching, you may be hearing the Audio Description Service or Descriptive Video Service (DVS), which is made available to audiences who are blind or visually impaired. while playing a video on your X1 Peacock app, press the down button on the remote and then left to the cartoon text icon. The changes will be applied within about thirty seconds. If you dont like the captions feature on your device, then you can consider the steps explained above. Open the Peacock app and click on a show or movie to watch it. Read more Now, press OK when itturnsyellow. Often people spend time on public transport and the subway. In the settings menu, you should see an option for closed captioning. If you're still having trouble, you can also try turning off closed captioning in your browser settings. @fayjoe1 wrote: How do we turn this eature on? Ed P. said: on cox contour you press the down arrow that opens the pause, fast forward, episode menu at the bottom of the screen. Peacock TV is one of the most popular video streaming services owned by NBC. This will bring up a menu. Select the Settings icon (it looks like a gear). Press select or down (while watching a video) Click left to reach the speech bubble icon. Consult the instruction manual of the TV for model-specific information about the operation of the SAP . High of 59 . To do this, go to the menu in the top right-hand corner of your screen and click on "Settings." If not, then you can disable closed captions through the steps explained in this brief. Press the "Select" button on your Apple TV remote. Tap on the "text bubble . Then, scroll to the left text bubble icon and select/click None. And it's still captions read more. Such transcription will help in case of poor quality video and audio recordings when shooting with a hidden camera or without using a microphone. HERE It IS !!!!! Is there a way to turn on closed captioning by default instead of doing it one by one? I do not know what you are talking about in these instructions. When the sidebar menu appears on your screen, scroll down and select Closed Captions. I didnt use pause button at all just middle operating button with four separate directional buttons and fixed in 3 seconds !!!!! If your devices settings allow subtitles and they still arent working, you can use this link to contact the Peacock customer service team. Its off on both the TV and Xfinity preferences. Look under the general section, which is where you will find the Accessibility option. "Another way to turn off closed captioning is to go into the app's general settings. Yes! Press the OK button on your remote to open the Setup Menu. In fact, I can't even get the (orange) highlight to move to the 'speech bubble.' Are you a Peacock subscriber wondering how to turn off closed captioning on Peacock? Most newer-model TVs with stereophonic sound systems are able to receive a Second Audio Program (SAP) which provides enriched verbal descriptions of what is heard and seen on a TV's primary audio and video channels. On some TV models, there is a button on the remote control that turns the Closed Captioning feature on and off. Click on speech bubble. Adjust readability settings as desired. You will see an option to turn closed captioning on or off. In the list of items on the left, select "Settings" I have tried pause and using the left arrow. This inability to turn off closed captioning is a Peacock app killer for me. why can't I get closed caption on Peacock. How to turn off closed captioning in Peacock app, Turn off closed captioning on Peacock. Xfinity For full functionality of this site it is necessary to enable JavaScript. I am having the same problem and that did not work. It will turn yellow when you hover over it. Okay, so I hit the pause button and then the down arrow. After performing these troubleshooting steps, please launch the content you wish to watch on Peacock. I see two different instructions for turning off the "Closed Caption" in Peacock. Turn off closed captioning on Peacock JA: Can you see a light on the edge of your TV? Keep in mind that the instructions may differ from device to device, and as long as you follow all the steps, itll become muscle memory for you in no time. And now lets consider the situation where you decide to watch Peacock TV via Amazon Firestick. Anthony_Infotech. How to Manage Subtitles for Amazon Prime Video [All Major Devices], How To Watch BBC iPlayer on the Amazon Firestick, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. X1 Box is XG2V2-P. I get no closed caption. IVE TRIED TURNING IT ON AND OFF BUT SOME THINGS NEVER CHANGE. I access Peacock via the voice remote. In addition to the situations mentioned above, the text can be useful if you cannot disturb the silence in the room while watching a video, or, on the contrary, theres a lot of noise around and you cannot hear anything. This feature is helpful, especially if viewers are deaf or have partial hearing loss. I don't have a problem with other apps. Please let us know if you have any issues, or any other questions or concerns, and we would be more than happy to help in any way we can. He fixed the problem. I WANT IT GONE!!! 3 Highlight Closed Captioning. windowsdispatch. Another way to turn off closed captioning is to go into the app's general settings. I can definitely understand the frustration! Turn Closed Captioning On or Off Using the Xfinity Voice Remote . If you're watching a show on Peacock and you want to turn off the closed captioning, there are a few different ways that you can do so. With the advent of progressive video formats such as mp4, mkv, ogm, its now possible to embed subtitles as a separate stream along with video, audio, etc. If you are not using Comcast equipment, you can review how to turn Closed Captioning on the Peacock app here: Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.