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By signing up, you agree to Zapier's .css-1c67wam-Link[class][class][class][class][class]{all:unset;box-sizing:border-box;-webkit-text-decoration:underline;text-decoration:underline;cursor:pointer;-webkit-transition:all 300ms ease-in-out;transition:all 300ms ease-in-out;outline-offset:1px;-webkit-text-fill-color:currentColor;outline:1px solid transparent;}.css-1c67wam-Link[class][class][class][class][class][data-color='ocean']{color:var(--zds-colors-blue-jeans, #3d4592);}.css-1c67wam-Link[class][class][class][class][class][data-color='ocean']:hover{color:var(--zds-colors-night, #2b2358);}.css-1c67wam-Link[class][class][class][class][class][data-color='ocean']:focus{color:var(--zds-colors-blue-jeans, #3d4592);outline-color:var(--zds-colors-blue-jeans, #3d4592);}.css-1c67wam-Link[class][class][class][class][class][data-color='white']{color:var(--zds-colors-neutral-100, #fffdf9);}.css-1c67wam-Link[class][class][class][class][class][data-color='white']:hover{color:var(--zds-colors-neutral-500, #a8a5a0);}.css-1c67wam-Link[class][class][class][class][class][data-color='white']:focus{color:var(--zds-colors-neutral-100, #fffdf9);outline-color:var(--zds-colors-neutral-100, #fffdf9);}.css-1c67wam-Link[class][class][class][class][class][data-color='primary']{color:var(--zds-colors-blue-jeans, #3d4592);}.css-1c67wam-Link[class][class][class][class][class][data-color='primary']:hover{color:var(--zds-colors-night, #2b2358);}.css-1c67wam-Link[class][class][class][class][class][data-color='primary']:focus{color:var(--zds-colors-blue-jeans, #3d4592);outline-color:var(--zds-colors-blue-jeans, #3d4592);}.css-1c67wam-Link[class][class][class][class][class][data-color='secondary']{color:var(--zds-colors-neutral-100, #fffdf9);}.css-1c67wam-Link[class][class][class][class][class][data-color='secondary']:hover{color:var(--zds-colors-neutral-500, #a8a5a0);}.css-1c67wam-Link[class][class][class][class][class][data-color='secondary']:focus{color:var(--zds-colors-neutral-100, #fffdf9);outline-color:var(--zds-colors-neutral-100, #fffdf9);}.css-1c67wam-Link[class][class][class][class][class][data-weight='inherit']{font-weight:inherit;}.css-1c67wam-Link[class][class][class][class][class][data-weight='normal']{font-weight:400;}.css-1c67wam-Link[class][class][class][class][class][data-weight='bold']{font-weight:700;}terms of service and privacy policy. Gongs call recording solution is designed for business: Whether it be data retention or recording consent weve got your back. In this case, moving data between Slack, Gong and Salesforce - all without code! Integrated directly with Salesforce, the Gong app is currently available on AppExchange at: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FeGgcUAF. Gong for Salesforce has saved me countless hours of typing up notes and logging calls. When you capture call data, you capture deal clarity. Yes, both Gong and Salesforce have APIs and documentation on their websites that can help you or a professional developer with integrations. Gong empowers customer-facing teams to take advantage of their most valuable assets customer interactions, which the Gong platform automatically captures and analyzes. 167 North Green Street, Can contain HTML and will be cleaned when it is presented. Email Addressed of the recipients, separated by a given delimiter (When empty, we will use comma as a delimiter). Sync your Gong data and then make it work for you by using a Coda doc. Client application for the bulk import or export of data. Pick which type of object you want to watch for updated records of (Note: we do our best to support all objects, but due to their complex nature, some may not work flawlessly). Zapier is the next best thing. Which deals have the most risk? Atrium Create data-driven key performance indicators using Gong native data. The ability to listen back on important calls. Gong has become the foundation of our business model for knowledge sharing. Gong is a powerful sales intelligence and engagement platform that helps companies close more deals, faster. Ireland. Please add the number of content properties you want to add (5 max). Create a new record or update an existing record in your app. With Gong, we can easily dig into every deal with every rep, every week. Salesforce is the worlds #1 customer relationship management (CRM) platform. ", Hide Sales Enablement Software Features -, Show Sales Enablement Software Features +, Bigtincan Engagement Hub vs Salesforce Sales Cloud. Creates a new record of a specified Salesforce object (ie. San Francisco, CA 94105, Chicago Office In addition, Gong provides detailed analytics that can be used to improve customer service or identify areas of opportunity. Our time is now spent on strategy. Enrich your training by adding Gong Calls to Lessonly lessons. The entire revenue team of sales leaders, frontline sales managers, sales enablement, account executives. Find out where each rep can improve and drive faster onboarding and higher quota attainment across your team. Get unparalleled visibility into how your reps are interacting with your customers. Step 3: Choose a resulting action from the other app. Get more deals over the finish line with video. Enter here a URL to later on allow users in Gong to view the engaged object in the reporting system. San Francisco Office 201 Spear St. 13th Floor, San Francisco, CA 94105. Sales call recordings can be shared to anyone in your team. The tool gives sales reps the ability to see what's working, improve their performance, and close more business. Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism. This integration allows Gong to connect to the Salesforce API (read-write) and perform two main tasks: Create Gong conversation records in Salesforce for every processed conversation, with links to the relevant accounts, opportunities, contacts, and leads. Copyright 2023 Gong.io Inc. All rights reserved. Incentivized. Select which campaign to add contact. Describe the work you need to get done. Gongs sales call recording software captures all of your customer-facing interactions on web conferencing, VOIP, phone, in-person meetings and email. Triggers when a field of your choosing (ie. trademarks held by their respective owners. API docs for Salesforce are located here https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_list.htm. Ever. Heres what they had to say: Yep, you read that right. GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to. Heres what goes on behind the scenes of a Gong call recording: Gong accesses your sales teams G Suite or Office 365 calendars and picks up your meeting schedule. If multiple search values are provided, the choice will be applied to each search value. More time to work on other things. Updates an existing contact in Salesforce. Select which campaign to add lead. Bad bad. The name of the action event like "Contract Signed" or "File Downloaded". In addition, the integration between Gong and Salesforce is designed to be highly customizable, so that companies can choose which data is shared between the two tools and how it is used. Enter a SOQL WHERE clause. You can also setup a Zap with the New Outbound Message trigger to workaround this limit. Actions let users quickly create or update records, log calls, send emails, and more, in the context of a particular object. In addition to helping identify bottleneck in the process and finding ways to speed up deal stages, Gong's advanced analytics capabilities can help to spot trends and issues, enabling companies to make more informed decisions about their sales strategies and replicate the tactics that are working. Gong also transcribes your sales call recordings. 201 Spear St. 13th Floor, Finds a record of a specified Salesforce object by a field and value you choose (with line-item support). That way, your company can put the customer front and center and create raving fans. Glad you asked. Under Find a Document, enter keywords to search for a document. Thats it! If you know a deal is about to go sideways, address risk early so it doesnt flip to closed-lost. Pick which type of object you want to watch for changes on. To do so, Gong requires integration with your companysOffice 365orG Suite. The fastest-growing sales intelligence and engagement platform. Up to 70% off for Gong users! Manager. Gong has implemented measures to ensure you remain GDPR compliant. Easy automation for busy people. Command-line interface that simplifies development and build automation. trademarks held by their respective owners. Leading privacy management platform. Which competitors are beating you and why? Create data-driven key performance indicators using Gong native data. Find what separates the best from the rest. Rep stats (talk ratio, longest monologue, etc), Early stage opportunities where pricing was mentioned on a call so managers can coach their reps appropriately, Pipeline Analysis Dashboard: competitive opportunities closing this quarter, late-stage opportunities without pricing mentions, Competitive Analysis Dashboard: includes win rate per quarter for competitive opportunities, dollar value of competitive opportunities that were closed-won. Suite 04W101 Please add the number of event properties you want to add (5 max). You can automate the process instead. out-of-the box reports AND two dashboards. email address, status) is updated on any record of a specified Salesforce object (ie. Start the tour and see how Gong can help your team close more deals this quarter. I have used call recording software before, but the transcript is a game changer. Yes, it is possible to integrate Gong with Salesforce. If you want to push calls or tasks into Salesforce the . But unlike other call recording solutions, Gong does so much more than record sales calls. Triggers when a new outbound message is received in Salesforce. When a recorded team member connects to a call, they will see the Gong recorder as a participant. But dont just take our word for it. Ever wonder how Gong works? Grand Canal House, Ramat Gan 52522, EMEA Office Specifies whether this file is available to all users, internal users, or shared users. 40 Tuval Street Pick the type of object if you want to attach the file to (Note: we do our best to support all objects, but due to their complex nature, some may not work flawlessly). 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