Fortegra Acquired by Tiptree Financial Engaged Employer Overview 148 Reviews 34 Jobs 124 Salaries 16 Interviews 26 Benefits -- Photos 48 Diversity + Add an Interview Fortegra Interview Questions Updated Dec 13, 2022 Find Interviews To filter interviews, Sign In or Register. Find out who's hiring in Jacksonville, FL. To see all 16 open jobs at Fortegra Financial, click. Click here to apply! Purchased an electric recliner on 12/16/2017 and also a service contract for 5 years of protection from date of purchase. We do things a little differently. This complaint was posted by a verified customer. The estimated total pay for a Customer Service Representative at Fortegra is $40,612 per year. Categories: Warranty Solutions , News Read More I called a couple days later and spoke to a man. If you experience any issues, please contact us us via our online form or give us a call at 1-800-867-2216. (Fortegra or Company), a leading international specialty insurer and subsidiary of Tiptree Inc. (NASDAQ: TIPT) (Tiptree), today announced the registration of a branch office in Prague, Czech Republic. This review was chosen algorithmically as the most valued customer feedback. For more than 40 years, Fortegra and its subsidiaries have delivered risk management solutions that help people and businesses succeed in the face of uncertainty. 07/14/2021. Fill out the form below and we will get back to you. By He called it a piece of junk. We look forward to connecting with you. At Fortegra, we understand that your customers' vehicles are a critical component of their lives. FORTITUDE + INTEGRITY = FORTEGRA Learn more about who we are NEWS Heres a look at how we make it happen. Here's a look at how we make it happen. Categories: Fortegra is a global specialty insurer based out of Jacksonville that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. Privacy Policy. The tech came out and said that the stools were poorly made and that he would suggest repair or replacements for the claim. The complaint has been investigated and resolved to the customers satisfaction. 02/09/2023, Partnership expands Fortegra's Automotive Market Solutions in the U.K. andIreland, Categories: Visit the Career Advice Hub to see tips on interviewing and resume writing. High School Diploma or equivalency required. And we always give them a live person to work with, empowering them to make decisions on the phone so their claim gets approved fast. If the customer fails to be present during the appointed time or cancels the appointment while the service provider is in route, the customer is still responsible for the service fee. Warranty Solutions. High School Diploma or equivalency required. This comment was posted by a verified customer. For more than 45 years, we have delivered risk management solutions that help people and businesses succeed in the face of uncertainty. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Remain flexible to work various shifts and be willing to learn all lines of business within the department and occasionally assist other units within the company. Customer Service training is imperative . Fortegra Claims Examiner I Service was great until after I paid for and received my first set of furniture. Do not buy the insurance. Fortegra is a global specialty insurer based out of Jacksonville that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. Fortegras parent company Tiptree (NASDAQ:TIPT) has been included on a list of Top Performing Stock Predictions for 2022 by the Wall Street Transcript. Call Claims Customer Support: Phone: 800.888.2738 Portal Technical Support: Email: portalsupport@fortegra.com Phone: 855.543.8993 For more than 45 years, we have delivered risk management solutions that help people and businesses succeed in the face of uncertainty. Communicates clearly, through direct conversations with the customer, and conveysneeded information in a way the customer can understand, while showing empathy forcustomers situation. Works as a team with co-workers, paying close attention to detail and resolving issuesin the best interest of the customer, store representative and the company. Clear verbal and written communication skills. Heres a look at the three levels of the insurance pyramid. Fortegra Agent/Agency Appointment Regulatory Specialist Jacksonville, FL Easy Apply 7d Fortegra Manager, Data Management Team Jacksonville, FL Easy Apply 3d $54K-$84K Per Year (Glassdoor est.) Experience using 1-2 systems/programs simultaneously. Follow Up and ImprovementWe think our claims process knocks it out of the park. The first few reps were rude and gave me the run around. I call Fortegra Customer Service and receive the same push back. Mar 25, 2020 10:00:00 AM. Finally, mgmt agreed to replacement , but only within 30 days. We chose a second sectional and in a little less than two years, this sectional also has a cracked frame. Please enter a customer identification number or sales invoice number. Key Replacement Windshield Dent and Ding, Lifetime Warranty Auto Auction Warranty Part Warranty, If you are having trouble reaching your administrator, please visit our. When it comes to the warranty they are cheaters. This be the last time I buy nor pay for so called extended warranty. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Excess Wear & Use service contracts are an exciting F&I product opportunity for dealers and vehicle lease customers, protecting against repair costs from normal wear and tear. Suite 250 Novi, MI 48375 Fortegra Job Openings CURRENT OPENINGS View our current job openings and easily apply online. JACKSONVILLE, Fla.,March 2, 2023/PRNewswire/ -- The Fortegra Group, Inc. ("Fortegra"), a global specialty insurer, and subsidiary of Tiptree Inc. (NASDAQ:TIPT), announced today a collaboration with Adlaur LLC ("Adlaur"), the newly created entity led by former Spinnaker Insurance Company executivesAdam TyburskiandLaurence Bunin. We're sorry to learn about this experience and we'd be happy to help in any way we can. Business Profile Fortegra Health Insurance Contact Information 1915 NE Stucki Ave Ste 300 Beaverton, OR 97006-6951 Get Directions Visit Website (800) 259-0455 Business hours 8:00 AM - 5:00 PM. I purchased my first sectional a Black/, gray and white tweed. FUTURE OPPORTUNITIES Don't see an open position that fits your skill set? We're here to help you file a claim, track a claim, and answer any of your coverage-related questions. Fortegra.com is owned and operated by FORTEGRA from its main administrative office located at: 10751 Deerwood Park Blvd., Ste. Contact us at (800) 867 2216 Hours of Operation: Monday to Friday, 8:00 AM until 5:00 PM EST Please Note: If you submit a request during this time, our Customer Service team will reach out via email within a few business hours. Makes you wonder why other companies still require so many forms for a furniture protection plan. This, of course, benefits both you and your customers. At Fortegra, we like to say that great customer service is in our DNA. Fortegra has expanded to offer warranty and service contracts globally.Fortegra Europe Insurance Company Limited (FEIC Ltd.), authorized by Malta Financial Services Authority, has passport rights across the EU and offices in London and Malta. Warranty Solutions, Commenting on Fortegras success, Rick said, Its our ability to complement underwriting revenue with fee revenue that changes the dynamic of the investment for shareholders little safer, little outsized-return environment. Click here to read more. Whether you need to file a claim, check the status of an existing claim or get in touch for any other reason, get started by selecting the policy or product type below. Built In is the online community for startups and tech companies. If you experience any issues, please contact us us via our online form or give us a call at 1-800-867-2216. And weve got a few more tricks up our sleeves that will save customers even more time and hassle, but youll have to stay tuned for those. JACKSONVILLE, Fla.--(BUSINESS WIRE)--Fortegra Europe Insurance Company(Fortegra or Company), a leading international specialty insurer and subsidiary of Tiptree Inc. (NASDAQ: TIPT) (Tiptree), today announced the registration of a branch office in Prague, Czech Republic. News, Holly Bohn - Executive Vice President, Chief Marketing Officer (n) Scratches, rips, cuts, gouges, and scuff marks of any type that do not clearly penetrate through upholstery or the clear-coat finish on wood, exposing the bare wood. Check us out each week to hear about tips and trends that can help protect you from everyday mishaps all year round. You may require Adobe Acrobat Reader to read this file. A tall order? The Wall Street Transcript focuses on covering investor and investment related news. Aug 21, 2015 10:30:00 AM. Of course not. Purchased a sectional sofa from rooms2go and the frame broke in several places without the first year. Holly Bohn - Executive Vice President, Chief Marketing Officer But we sure try to be. Do you really want 30 new, disgruntled customers? News, Holly Bohn - Executive Vice President, Chief Marketing Officer How much is a few points? I chose replacement waited months to receive it, only to have the new sectional Brown/ / Archie Leather frame break again. Ability to thrive in a fast-paced, rapidly changing, high volume work environment. We seek to provide exciting opportunities, room for growth, and the ability to thrive in a workplace that is both challenging and rewarding. Partner with Fortegra Learn More Consumer Claims & Support Get Help For over 40 years, we've been delivering reliable risk management solutions. If you have filed a Home Warranty claim a Fortegra Customer Service Representative has authorized service: Unfortunately, after a replacement has been processed for a specific item the service contract DOES NOT transfer to the replacement item. (Malta company registration number C 84703), with its registered office at Office 13, SOHO Office The Strand, Fawwara Building, Triq l-Imsida, Gzira, GZR 1401, Malta, is authorised under the Insurance Business Act 1998 of the Laws of Malta to carry out general insurance business and is regulated by the Malta Financial Services Authority of Triq l-Imdina . Based on your preference, a Customer Service Representative will either mail or email you a copy. Can nurture strong, long-term relationships with any customer or branch representative. Holly Bohn - Executive Vice President, Chief Marketing Officer Ability to multitask using various applications to perform assigned tasks, includingprocessing, logging, and routing claim documents, mail, and claim letters betweencustomer calls. 99% of our devices are shipped within one business day following request approval. They sent a tech over and he told me they would get in touch with me to send a new one and I get a phone call from them telling me my claim was denied over a stain? If you dont have a copy you can download them online. Well, its about 30 people for every 1000 claims. Furniture & Adjustable Bases Appliances Electronics Pool, Spa, Patio, & Leisure Goods Jewelry & Heirlooms Home Protection Plans, Hours of Operation: Mon - Friday, 9 AM to 9PM EST, Mobile Device Protection Handset Protection, Hours of Operation: Mon - Fri, 8 AM to 6 PM, Motor Club & Ancillary Products: 877.687.1405, Motor Club Tire & Wheel Key Replacement Windshield Dent and Ding, Vehicle Service Contract (VSC): 877.686.9887, Mechanical Pre-pay Maintenance Lifetime Warranty Auto Auction Warranty Part Warranty, Guaranteed Asset Protection (GAP): 877.687.1431, Vehicle Service Contracts GAP Tire & Wheel Key Replacement Windshield Repair Motor Club, Life Disability Property Involuntary Unemployment Auto Physical Damage Accidental Death & Dismemberment. The strength & stability you need from an insurer,the collaborative approach you want from a partner. I called fortegra again and they were rude and argued saying, "you've had it for more than 6 months. Their mission is to look for inconsistencies or wiggle room out of the contract so that they don't have to own up to the flaws in their product. We would love to see if there is any way we can help! Excellent interpersonal and customer service skills. GENERAL DISCLAIMER THE MATERIALS AND INFORMATION ON FORTEGRA.COM ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. Why pay for a plan that won't be honored? Share your photos and videos with others to prove the truth of your words. CONSUMER PRODUCTS GET HELP MOBILE DEVICES GET HELP AUTO COVERAGE GET HELP CREDIT PROTECTION GET HELP GENERAL CONTACT GET HELP The establishment of which will further strengthen Fortegras European presence. After spending a month and more than 30mins on average each time I called it got very very frustrating. Rooms to go says one thing while fortegra has another thing. I call to complain, this time I'm told, " You've had it for over a year." The complaint has been investigated and resolved to the customer's satisfaction. Check us out each week to hear about tips and trends that can help protect you from everyday mishaps all year round. Fortegra extended warranty company is the worst company ever.. Their policy says that it covers everything mentioned above and when I call they tell me that it does not cover me because it only covers if it is a burn caused by tobacco or cigarettes. (Malta company registration number C 84703), with its registered office at Office 13, SOHO Office The Strand, Fawwara Building, Triq l-Imsida, Gzira, GZR 1401, Malta, is authorised under the Insurance Business Act 1998 of the Laws of Malta to carry out general insurance business and is regulated by the Malta Financial Services Authority of Triq l-Imdina, Zone 1, Central Business District, Birkirkara, CBD 1010, Malta, Privacy Policy Terms of Use Solvency and Financial Condition Report Publication of Complaints. Being vertically aligned helps us provide the best quality products and services to our clients. Also, since we're so well connected, it helps improve our speed to market. 1 plus years of customer service experience required; experience in a call center environment preferred. They are choosing to only reimburse me a partial payment because the contracted repair man came out to look at the chair only to tell me he couldn't fix it. A positive experience at every touch point is critical to how we do customer service. Experience using 1-2 systems/programs simultaneously. We are deeply disappointed to hear of the issues involved with your order and we would love to see if there is any way we can help! In fact, their warranty states that: WHAT IS NOT COVERED: We're glad you asked. My claim number is 1562706. Please contact the store where you made your initial purchase. Check us out each week to hear about tips and trends that can help protect you from everyday mishaps all year round. The prestigious award is based entirely on what current employees say about their experience working at Fortegra. do not spend your $$ buying in rooms to go. How does a three(3) year service plan expire after a year. 9 days later and still no response I decide to call them today. My contract says accidental damage such as cigarettes burns and spills. Spent over 20,000 on furniture as I had bought a new home. We've received your emails and have replied. In order to better assist you, please choose from one of the following: Specialty Insurance Service Contracts Credit Insurance Premium Finance, File a Claim Download Documents Check Status of Claim Contact Us, E-Delivery Disclosure |Legal Notice | Privacy Policy. For more than 45 years, we have delivered risk management solutions that help people and businesses succeed in the face of uncertainty. As the customer, you are only responsible for paying shipping/delivery costs and taxes on the replacement item. Coverage has been denied due to the damage on the covered item not being covered under the Terms and Conditions of the extended service contract. Read More. Again, thanks to these six underwriters, were able to provide industry-leading products and serviceswithout a middleman. We may have an opportunity with your name on it soon! I do not recommend buying from them or buying their warranty. The company was formerly known as Life of the South Corporation and changed its name to Fortegra Corporation in 2008. I made a claim on a ottoman that was basically collapsing. London, September 13, 2022 -- The Fortegra Group, Inc. ("Fortegra"), a global specialty insurer and subsidiary of Tiptree Inc. (NASDAQ: TIPT), today announced that its European insurer, Fortegra Europe Insurance Company Ltd. ("FEICL"), received UK Branch approval from the UK's Prudential Regulatory Authority effective July 28, 2022.. Call them back and request replacement." For more than 45 years, we have delivered risk management. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. JACKSONVILLE, Fla.--(BUSINESS WIRE)--Fortegra Financial Corporation(Fortegra), a leading specialty insurer and subsidiary of Tiptree Inc. (NASDAQ: TIPT), announced today that it is now the exclusive vehicle service contract provider for Motorpoint, UKs largest independent car retailer. In order to better assist you, please choose from one of the following: Specialty Insurance Service Contracts Credit Insurance Premium Finance, File a Claim Download Documents Check Status of Claim Contact Us, E-Delivery Disclosure |Legal Notice | Privacy Policy, Meet The Six Underwriting Companies In The Fortegra Family, A Kentucky-domiciled life insurance company, A Louisiana-domiciled life insurance company, Provides life insurance in the state of Louisiana, Product lines include credit life, health and accident, and life insurance, A Delaware-domiciled property and casualty insurance company, Provides credit-related property insurance in over 40 states and the District of Columbia, Product lines include real estate and automobile collateral protection, credit property (primarily consumer goods), non-file, warranty, and involuntary unemployment insurance, A Georgia-domiciled property and casualty insurance company, Provides credit-related property insurance in Georgia and North Carolina, Product lines include real estate and auto collateral protection, credit property, contractual liability debt cancellation, vehicle service contracts and extended service contracts, involuntary unemployment insurance, and non-file, A California-domiciled property and casualty insurance company, Provides insurance products in the state of California, Product lines include personal auto, disability, fire, liability, and marine insurance, A Georgia-domiciled life insurance company licensed in 45 states, Product lines include credit life, and credit accident and health insurance, Product lines include life insurance, health insurance, and annuities, Provides life insurance in the state of Kentucky. Harnessing Fortegra's AM Best Financial Strength Rating of A- (Excellent), the relationship will bring intelligent capacity solutions to established managing general agents (MGAs) and program administrators operating in niche and dislocated markets acrossthe United States. Theyre stuck in the middle between the actual insurance underwriter and you, the agent. From roadside emergencies to unexpected repairs, Fortegra's on-call customer support, nationwide service network, and simple claims process will help safeguard your customers from travel emergencies. Fortegra is a global specialty insurer based out of Jacksonville that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. LONDON,July 27, 2022 The Fortegra Group, Inc. ("Fortegra"), a global specialty insurer, and subsidiary of Tiptree Inc. (NASDAQ:TIPT), today announced the relocation of its London office from Bankside House to the iconic Fenchurch Building, known as The Walkie-Talkie building. 20 Std.) Holly Bohn - Executive Vice President, Chief Marketing Officer oder Vollzeit, Konica Minolta Business Solutions Deutschland GmbH. JACKSONVILLE, Fla. & LONDON--(BUSINESS WIRE)--The Fortegra Group, LLC ("Fortegra" or the Company), a global specialty insurer and subsidiary of Tiptree Inc. (NASDAQ: TIPT), today announced the promotion of Mark Davies to Senior Vice President of Fortegra's Alternative Risk Team. Sign in to save Customer Service Representative I at Fortegra. Excellent interpersonal and customer service skills. At Fortegra, were fortunate enough to have both underwriters and administrators as a part of our family tree. Motor GAP Motor Warranty Furniture. We have both property and casualty as well as life and health underwriters, all headquartered in Jacksonville, FL. I have a big family and we are almost 3 years with this furniture. You may require Adobe Acrobat Reader to read this file. 07/22/2022. Customer Service Representative (Dutch Speaker), Communication Consultant, digital channels, Duisburg, North Rhine-Westphalia, Germany, Addetto/a al servizio clienti in store part time, Sales Representative Auvergne-Rhne-Alpes (f/m/d), Marketing Coordinator - Portuguese Speaking, Proyectista Mecnico - Sector Packaging (m/f/x), Stage Assistant(e) Marketing Oprationnel H/F, Senior Consultant Audit / Wirtschaftsprfung (m/w/d), Mnchengladbach, North Rhine-Westphalia, Germany, Field Engineer (werken met Zorg-Domotica), Azure Cloud Software Engineer - United Nations, (Kreditoren-) Buchhalter (M/W/D) in Teilzeit (ca.