Some red flags to look for include when a person: Steps You Can Take to Prevent Deed Theft or Fraud: Avoid fraudulent refinancing offers. NYC Department of Consumer and Worker Protection (DCWP) Licensing Center 42 Broadway, Lobby New York, NY 10004 onlineappsdocs@dcwp.nyc.gov For further assistance, please call 311 and ask for: Locksmith License Complaints already the subject of a lawsuit or other legal action cannot be handled by the Division of Consumer Protection. For license-specific questions: Call 311 and identify the license or permit for which you are submitting an online request. Protection, Fair Credit Reporting, Student Loans . Tools to help you choose a bank account and credit card, including budget and mortgage calculators. 240 Old Country Rd 3rd Floor Mineola, New York 11501 (516) 571-2600 Directions Consumer product and service complaints. To have a Complaint Form mailed to you, please call 516-571-2600. The Department of State's Division of Consumer Protection enforces the New York State Do Not Call Law. Email LicensingAppointments@dcwp.nyc.gov. Email or call DCWP to schedule an appointment. In response, New York City's Department of Consumer and Worker Protection (DCWP) passed Local Law 144, which prohibits employers and employment agencies from using AI and . Provides a guarantee or promised result. Stop, Think, Act: How to Recognize and Avoid Scams. If a consumer has been aggrieved in the marketplaceand has been unsuccessful at reaching a resolution on their own,the consumer isencouraged to file a complaint with theDivision of Consumer Protection. The Outreach and Education Programprovidesconsumers with comprehensive, clear educational materials and guidance to assist them in implementing best consumer practices in the marketplace. The Division of Consumer Protection assists New York State consumers that are aggrieved in the marketplace. The Domestic Worker Mediation Program was created to help the citys approximately 18,000 domestic workers and their employers resolve workplace issues in a respectful, confidential, and free way without going to court. Bank, credit, and securities complaints. Consumer Complaints & Resources. Department of Consumer Affairs. Remember to shop around for the best loan and pay attention to potentially deceptive offers. Consumer complaints can be filed at any time here: File a complaint. Albany, New York 12231-0001, This page is available in other languages, Tradiksyon kreyl ayisyen (Haitian Creole), Consumer Complaint Form (Spanish/Espaol), Consumer Complaint Form (Haitian Creole/ Kreyl ayisyen), Consumer Complaint Form (Russian/), Consumer Complaint Form (Italian/Italiano). Link My Account to My DCA Records. Weights & Measures. For other consumer protection tips and consumer alerts, consumers can visit the DCP website or follow DCP on social media via Twitter at @NYSConsumer or Facebook atwww.facebook.com/nysconsumer. Solutions for everyday consumer topics like complaint resolution and consumer protection. Contact information for federal, provincial and territorial consumer affairs offices. 340 Hauppauge, New York 11788 (516) 853-4600 WESTCHESTER COUNTY Department of Consumer Protection . Ask to see everything in writing before you agree to the refinancing terms. Read Local Law 80 of 2020 which amends the New York City Charter and Administrative Code to change the name of the Department of Consumer Affairs to the Department of Consumer and Worker Protection, establish the Office of Labor Standards and the Division of Paid Care as offices within the Department, and update references to these offices and other agency nomenclature. This presentation helps consumers recognize and avoid scams. . Monitor your deed. Fair Fares NYC is a City program created to help New Yorkers with low incomes manage their transportation costs. . 01/10/2019. It has never been easier to get a COVID-19 vaccination in NYC. In addition, the Division encourages businesses and industry to maintain high standards of honesty, fair business practices, and public responsibility in the production, promotion and sale of consumer goods and services. The agency was created on April 29, 1969 when City Council passed the landmark Consumer Protection Law that gave the agency its broad authority to protect the public from deceptive business practices, making it the first municipal agency of its kind in the country. Kim Stover. Get consumer protection tips for immigrants in 11 languages. Complaints about travel. Reports. Housing complaints. It was at this time that the Citys Department of Markets, which included the Citys Weights and Measures division, merged with the Department of Licensing to form one unified Department of Consumer Affairs (DCA). Learn more. Contact your lender, a certified housing counselor or the. Ripped off by a business? You will be routed to the appropriate Agency. Member of Delegation Salah Bouzidi, Chief, Industrial Property Division, Algiers. Read Online Services - FAQs. Visit our Laws webpage. If you wish to submit your complaint form via U.S. mail, please complete, print and sign thePrintable Complaint Formand submit it to: Homeowners often look to refinance for lower interest rates to help ease financial pressures. Child Safety: Precautions to Save Little Lives, Learn how to make your home safer for your little ones. Licensing Services. Do not respond to advertisements and fliers making similar offers. The Office and its network of providers assist New Americans in navigating the naturalization process, starting and growing businesses, learning English, and becoming part of New Yorks diverse cultural fabric. The Divisionprovides voluntary mediation, between the consumer and business, to try to resolvethedispute. Protects, improves,and promoteshealth and wellbeing of New Yorkers. DCWPs lawsuit against Dorm2Dorm LLC, a moving and storage company that targets New York City area college students, alleges thousands of violations of the Citys Consumer Protection Law. Renewing your license. Attorney General James Recovers $350,000 for Homeowners Denied Mortgage Relief During COVID-19 Pandemic. See our locations. NYC protects the rights of all New Yorkers. The New York City Department of Investigation ( DOI) is a law enforcement agency of the government of New York City [2] that has been referred to by some observers as New York City's "secret police" because its investigations are confidential and its investigators are not uniformed. Have a consumer complaint? This page is available in other languages. Consumers Affairs CFO booted after lying about college degree -- for 6 years. CASA - Advocating on behalf of the Spanish-American Customer. Attorney General James Releases Top 10 Consumer Complaints of 2022. When applicable,the Consumer Assistance Program willrefer complaints to the appropriate state, federal or local agency authorized by law to act. Read press release of DCA announcing its new, expanded mission. Improves access and availability of services to Seniors. IMPORTANT! Learn more. Department of Consumer Affairs 2221 Devine Street - Suite 200 Columbia, SC 29250-5757 Learn more at. NYC Department of Small Business Services. The OCA consists of two Bureaus that tackle unique issues and services affecting various targeted groups and integral parts of the mental health . If you wish to submit your complaint form via U.S. mail, please complete, print and sign the Printable Complaint Form and submit it to: New York State Department of State. The Consumer Assistance Programreceives complaints of consumers, attempts to mediate such complaints where appropriate, and refers complaints to the appropriate unit of the department, or federal, state, or local agency authorized by law for appropriate action on such complaints. Credit and Credit Management: A Matter of Life and Debt, This presentation advises how to choose and use credit wisely, as well as why and how to check your credit report. Director, Division of Consumer Protection New York Department of State 99 Washington Avenue, Suite 640 Albany, New York 12231 Phone: 518-474-2257 . The Finger Lakes region is the center of state agriculture, and the state is a top-ten national producer of . Attorney General James Announces Price Gouging Rules to Protect Consumers and Small Businesses. He was a member of the Liberal Party and served as a Senator for New South Wales from 1966 to 1978. Knowing your rights, considerations and how to pursue a complaint against a business or service provider. Consumer Law (Debt Collection Defense, Income. Division of Consumer Protection As of February 1st, DOS will be issuing two types of notary licenses: traditional and electronic. Mission of Algeria to the United Nations, New York. Make sure your letter or email includes: the name of the business. Asks you to transfer your property rights to them. Managing debt, credit cards, mortgages, loans, lines of credit, credit reports and more. Mortgage relief scams often target homeowners facing foreclosure with promises to modify the loan in exchange for an upfront payment. Call (888) NYC-Well (888-692-9355) NYC Well is a free, confidential help line for New York City residents. Available Monday-Friday 9AM to 8PM (ET). Below are tips to help homeowners protect their properties: Protect your property from deed theft and fraud. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York, Get DCWP Alerts and Information During COVID-19 Crisis, DCWP's May 2021 Agency Return to Office Plan. Division of Consumer Protection. XLV, Issue 17 of the State Register is now available. Get it back. Consumer Assistance Unit City of New York. This law requires certain debt collectors trying to collect a debt within the city to obtain a special license from the NYC Department of Consumer and Worker Protection (formerly known as the NYC Department of Consumer Affairs). The NYC Department of Consumer and Worker Protection (DCWP)formerly the Department of Consumer Affairs (DCA)protects and enhances the daily economic lives of New Yorkers to create thriving communities. These tips aim to provide New York homeowners with the knowledge they need to help protect this significant investment. Find more information about opening or operating a business in New York City at nyc.gov/business. Signup here to receive the latest announcements from the New York State Department of State. January 31, 2023. This presentation advises parents and guardians on how to protect your child from identity theft and the steps to take if your child becomes a victim. The New York City Department of Consumer and Worker Protection (DCWP) issues this license. Department of Consumer Affairs 2221 Devine Street - Suite 200 Columbia, SC 29250-5757 A collection of Canadian research references on consumer-related topics. State consumer protection offices. City of New York. Read press release. Consumers canplace theirtelephone numbers on one central national registry to reduce the number of unsolicited telemarketing calls they receive. We will attempt to help all parties reach a satisfactory settlement. Preventing and Responding to Identity Theft, This presentation provides strategies to help consumers address the harms from identity theft and prevent victimization. In 2006, DCA again evolved with the changing marketplace with the creation of its Office of Financial Empowerment (OFE), the first local government initiative in the nation aimed expressly at educating, empowering and protecting those with low incomes. Deed fraud happens when scammers eitherforge signatures or convince the homeowner to unknowingly sign paperwork that transfers the deed. Suffolk County, New York has a vibrant history, illustrated in our important Native American and Revolutionary-era historical sites as well as the lab where DNA was discovered. The $133,000-a-year CFO of the city's Department of Consumer Affairs lost her job after . To get information about a specific sidewalk caf application, including the size and number of tables and chairs proposed for the sidewalk caf, send an email to. City of New York. New York, NY 10022 (Sutton Place area) 3 Av/E 55 St. $45,000 - $55,000 a year. For enquiries,contact us. Get DCWP Alerts and Information During COVID-19 Crisis. However, we cannot require the company to make an adjustment. Clearly tell you the total fee the company will charge you for its services. 03/24/2021. Consumer Outreach Presentations. Consumer Assistance Unit. If you own a restaurant or bar, you must apply for Open Restaurants certification to offer outdoor dining service, even if you already have a license for an unenclosed sidewalk caf or a small sidewalk caf. Job DescriptionThe NYC Department of Consumer and Worker Protection (DCWP) protects and enhancesSee this and similar jobs on LinkedIn. On July 18, 2021, the City enacted Local Law 80 of 2021, which provides civil penalty relief from certain sanitation, health, transportation, consumer affairs, noise control and buildings violations. You will not receive a reply. Read the DCWP Website Accessibility Statement. Please attempt to resolve your complaint with the company before filing a complaint. Never do business with anyone who calls you, sends you mail or knocks on your door with offers to help fix your foreclosure or default. NYC DCA Defense Lawyer. The duties were performed by the Commissioner of Public Markets until 1968. Resources to help reduce risk of identity theft and to assist victims in addressing the consequences of this crime. The Consumer Assistance Program alsooperatesthe State's Identity Theft Prevention and Mitigation Program to educate and assist victims of identity theft.